WBG_LBN_2016_WBCS_v01_M -- DDI_WBG_LBN_2016_WBCS_v01_M_WB Development Data Group External and Corporate Relations - Web and Social Media 2017-07-19 Nesstar Publisher Version 01 (July 2017) WBG_LBN_2016_WBCS_v01_M -- -- World Bank Group Country Survey 2016 WBCS 2016 WBG_LBN_2016_WBCS_v01_M Public Opinion Research Group Nesstar Publisher World Bank Group Svetlana Markova Jing Guo Dania Mendoza Country Opinion Survey The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank's clients, partners, and other stakeholders across the globe in client countries. The Public Opinion Research Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), and 35 countries In FY2015 (July 2014-June 2015). In FY2016, surveys were conducted in 45 countries. Nearly all of the World Bank Group's client countries are surveyed in every three year cycle. Lebanon Stakeholders of the World Bank Group in Lebanon. Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society. Sample survey data [ssd] Info Pro Research From May to July 2016, 403 stakeholders of the WBG in Lebanon were invited to provide their opinions on the WBG’s work in the country by participating in a country opinion survey. Participants were drawn from the Office of the President, Prime Minister; office of a minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; bilateral/multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs/community based organizations; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 254 stakeholders participated in the survey (63% response rate). Other [oth] The Questionnaire is in English and Arabic. Mail and email. 63% The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. lebanon_cs_fy16_datafile_with_dk_.NSDstat Data collected from “Lebanon World Bank Survey Questionnaire” 254 475 Nesstar 200801 id 254 0 101 354 In general would you say that Lebanon is headed in ... ? In general would you say that Lebanon is headed in ... ? 239 15 1 The right direction 9 2 The wrong direction 179 3 Not sure 51 Sysmiss 15 Global/regional integration 245 9 0 241 1 4 Sysmiss 9 Food security 245 9 0 234 1 11 Sysmiss 9 Security/stabilization/reconstruction 245 9 0 169 1 76 Sysmiss 9 Public sector governance/reform 245 9 0 111 1 134 Sysmiss 9 Social protection 245 9 0 209 1 36 Sysmiss 9 Gender equity 245 9 0 243 1 2 Sysmiss 9 Private sector development 245 9 0 232 1 13 Sysmiss 9 Foreign direct investment 245 9 0 238 1 7 Sysmiss 9 Urban development 245 9 0 239 1 6 Sysmiss 9 Energy 245 9 0 213 1 32 Sysmiss 9 Regional conflict and tensions 245 9 0 225 1 20 Sysmiss 9 Job creation/employment 245 9 0 193 1 52 Sysmiss 9 Rural development 245 9 0 228 1 17 Sysmiss 9 Financial markets 245 9 0 244 1 1 Sysmiss 9 Water and sanitation 245 9 0 228 1 17 Sysmiss 9 Environmental sustainability 245 9 0 225 1 20 Sysmiss 9 Equality of opportunity 245 9 0 238 1 7 Sysmiss 9 Health 245 9 0 237 1 8 Sysmiss 9 Climate change 245 9 0 244 1 1 Sysmiss 9 Poverty reduction 245 9 0 223 1 22 Sysmiss 9 Transport 245 9 0 229 1 16 Sysmiss 9 Social cohesion 245 9 0 236 1 9 Sysmiss 9 Education 245 9 0 226 1 19 Sysmiss 9 Agricultural development 245 9 0 238 1 7 Sysmiss 9 Trade and exports 245 9 0 243 1 2 Sysmiss 9 Crime and violence 245 9 0 243 1 2 Sysmiss 9 Anti corruption 245 9 0 176 1 69 Sysmiss 9 Law and justice 245 9 0 215 1 30 Sysmiss 9 Regulatory framework 245 9 0 239 1 6 Sysmiss 9 Communicable/non-communicable diseases 245 9 0 245 Sysmiss 9 Local governance and institutions 245 9 0 231 1 14 Sysmiss 9 Natural resource management 245 9 0 230 1 15 Sysmiss 9 Economic growth 245 9 0 212 1 33 Sysmiss 9 Disaster management 245 9 0 243 1 2 Sysmiss 9 Information and communications technology 245 9 0 236 1 9 Sysmiss 9 Water and sanitation 253 1 0 246 1 7 Sysmiss 1 Equality of opportunity 253 1 0 230 1 23 Sysmiss 1 Rural development 253 1 0 178 1 75 Sysmiss 1 Climate change 253 1 0 251 1 2 Sysmiss 1 Regional conflict and tensions 253 1 0 231 1 22 Sysmiss 1 Global/regional integration 253 1 0 252 1 1 Sysmiss 1 Gender equity 253 1 0 247 1 6 Sysmiss 1 Economic growth 253 1 0 171 1 82 Sysmiss 1 Urban development 253 1 0 242 1 11 Sysmiss 1 Regulatory framework 253 1 0 252 1 1 Sysmiss 1 Local governance and institutions 253 1 0 234 1 19 Sysmiss 1 Social protection 253 1 0 194 1 59 Sysmiss 1 Law and justice 253 1 0 232 1 21 Sysmiss 1 Transport 253 1 0 241 1 12 Sysmiss 1 Crime and violence 253 1 0 249 1 4 Sysmiss 1 Communicable/non-communicable diseases 253 1 0 253 Sysmiss 1 Information and communications technology 253 1 0 247 1 6 Sysmiss 1 Security/stabilization/reconstruction 253 1 0 223 1 30 Sysmiss 1 Anti corruption 253 1 0 191 1 62 Sysmiss 1 Education 253 1 0 193 1 60 Sysmiss 1 Foreign direct investment 253 1 0 241 1 12 Sysmiss 1 Energy 253 1 0 244 1 9 Sysmiss 1 Public sector governance/reform 253 1 0 208 1 45 Sysmiss 1 Social cohesion 253 1 0 250 1 3 Sysmiss 1 Private sector development 253 1 0 236 1 17 Sysmiss 1 Natural resource management 253 1 0 237 1 16 Sysmiss 1 Environmental sustainability 253 1 0 251 1 2 Sysmiss 1 Health 253 1 0 244 1 9 Sysmiss 1 Agricultural development 253 1 0 239 1 14 Sysmiss 1 Disaster management 253 1 0 253 Sysmiss 1 Job creation/employment 253 1 0 144 1 109 Sysmiss 1 Financial markets 253 1 0 253 Sysmiss 1 Trade and exports 253 1 0 250 1 3 Sysmiss 1 Food security 253 1 0 250 1 3 Sysmiss 1 Consistent economic growth 234 20 0 175 1 59 Sysmiss 20 More reliable social safety net 234 20 0 195 1 39 Sysmiss 20 Greater access to micro-finance for the poor 234 20 0 204 1 30 Sysmiss 20 Greater voice and participation for citizens to help ensure greater accountabili 234 20 0 215 1 19 Sysmiss 20 Greater access to health and nutrition for citizens 234 20 0 215 1 19 Sysmiss 20 Better entrepreneurial opportunities 234 20 0 200 1 34 Sysmiss 20 A growing middle class 234 20 0 177 1 57 Sysmiss 20 Better opportunity for the poor who live in rural areas 234 20 0 201 1 33 Sysmiss 20 Better opportunity for the poor who live in urban areas 234 20 0 226 1 8 Sysmiss 20 Better employment opportunities for young people 234 20 0 177 1 57 Sysmiss 20 Better employment opportunities for women 234 20 0 229 1 5 Sysmiss 20 Greater equity of fiscal policy 234 20 0 208 1 26 Sysmiss 20 Education and training that better ensure job opportunity 234 20 0 178 1 56 Sysmiss 20 Better quality public services 234 20 0 217 1 17 Sysmiss 20 Other 234 20 0 229 1 5 Sysmiss 20 Do you think the gap between the rich and the poor is a very big problem, a mode Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Lebanon? (Select only ONE response) 254 0 1 A very big problem 123 2 A moderately big problem 104 3 A small problem 20 4 Not a problem at all 6 5 Don't know 1 In your view, is global climate change a very serious problem, somewhat serious, In your view, is global climate change a very serious problem, somewhat serious, not too serious, or not a problem? (Select only ONE response) 254 0 1 A very serious problem 133 2 A somewhat serious problem 92 3 Not too serious problem 26 4 Not a problem 2 5 Don't know 1 How familiar are you with the work of the World Bank Group in Lebanon? How familiar are you with the work of the World Bank Group in Lebanon? 252 2 1 Not familiar at all 11 2 12 3 21 4 16 5 33 6 29 7 40 8 51 9 19 10 Extremely familiar 20 Sysmiss 2 Overall, please rate your impression of the World Bank Group’s effectiveness in Overall, please rate your impression of the World Bank Group’s effectiveness in Lebanon. 209 45 1 Not effective at all 1 2 10 3 16 4 14 5 37 6 43 7 36 8 28 9 12 10 Very effective 12 11 Don't know 0 Sysmiss 45 To what extent do you believe the World Bank Group’s staff is well prepared (e.g To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Lebanon solve its most complicated development challenges? 173 81 1 To no degree at all 2 3 8 4 4 5 16 6 19 7 43 8 43 9 23 10 To a very significant degree 15 11 Don't know 0 Sysmiss 81 Health 251 3 0 233 1 18 Sysmiss 3 Security/stabilization/reconstruction 251 3 0 234 1 17 Sysmiss 3 Crime and violence 251 3 0 248 1 3 Sysmiss 3 Transport 251 3 0 218 1 33 Sysmiss 3 Agricultural development 251 3 0 230 1 21 Sysmiss 3 Global/regional integration 251 3 0 247 1 4 Sysmiss 3 Job creation/employment 251 3 0 188 1 63 Sysmiss 3 Public sector governance/reform 251 3 0 150 1 101 Sysmiss 3 Social protection 251 3 0 227 1 24 Sysmiss 3 Rural development 251 3 0 212 1 39 Sysmiss 3 Foreign direct investment 251 3 0 232 1 19 Sysmiss 3 Education 251 3 0 218 1 33 Sysmiss 3 Energy 251 3 0 220 1 31 Sysmiss 3 Social cohesion 251 3 0 249 1 2 Sysmiss 3 Gender equity 251 3 0 249 1 2 Sysmiss 3 Financial markets 251 3 0 248 1 3 Sysmiss 3 Urban development 251 3 0 242 1 9 Sysmiss 3 Environmental sustainability 251 3 0 232 1 19 Sysmiss 3 Economic growth 251 3 0 179 1 72 Sysmiss 3 Regional conflict and tensions 251 3 0 243 1 8 Sysmiss 3 Private sector development 251 3 0 238 1 13 Sysmiss 3 Water and sanitation 251 3 0 229 1 22 Sysmiss 3 Food security 251 3 0 245 1 6 Sysmiss 3 Climate change 251 3 0 247 1 4 Sysmiss 3 Information and communications technology 251 3 0 247 1 4 Sysmiss 3 Trade and exports 251 3 0 247 1 4 Sysmiss 3 Equality of opportunity 251 3 0 238 1 13 Sysmiss 3 Law and justice 251 3 0 232 1 19 Sysmiss 3 Local governance and institutions 251 3 0 230 1 21 Sysmiss 3 Regulatory framework 251 3 0 243 1 8 Sysmiss 3 Communicable/non-communicable diseases 251 3 0 250 1 1 Sysmiss 3 Natural resource management 251 3 0 228 1 23 Sysmiss 3 Poverty reduction 251 3 0 212 1 39 Sysmiss 3 Anti corruption 251 3 0 205 1 46 Sysmiss 3 Disaster management 251 3 0 250 1 1 Sysmiss 3 Policy advice, studies, analyses 228 26 0 192 1 36 Sysmiss 26 Data and statistics 228 26 0 210 1 18 Sysmiss 26 Convening/Facilitating 228 26 0 224 1 4 Sysmiss 26 Financial resources 228 26 0 177 1 51 Sysmiss 26 Capacity development 228 26 0 199 1 29 Sysmiss 26 Technical assistance 228 26 0 212 1 16 Sysmiss 26 Help to bring discipline/effective supervision to implementation of investment p 228 26 0 190 1 38 Sysmiss 26 Mobilizing third party financial resources 228 26 0 224 1 4 Sysmiss 26 Donor coordination 228 26 0 221 1 7 Sysmiss 26 Linkage to non-Bank expertise 228 26 0 226 1 2 Sysmiss 26 Strategy formulation 228 26 0 208 1 20 Sysmiss 26 Other 228 26 0 225 1 3 Sysmiss 26 Policy advice, studies, analyses 226 28 0 193 1 33 Sysmiss 28 Data and statistics 226 28 0 205 1 21 Sysmiss 28 Convening/Facilitating 226 28 0 225 1 1 Sysmiss 28 Financial resources 226 28 0 198 1 28 Sysmiss 28 Capacity development 226 28 0 199 1 27 Sysmiss 28 Technical assistance 226 28 0 204 1 22 Sysmiss 28 Help to bring discipline/effective supervision to implementation of investment p 226 28 0 202 1 24 Sysmiss 28 Mobilizing third party financial resources 226 28 0 209 1 17 Sysmiss 28 Donor coordination 226 28 0 209 1 17 Sysmiss 28 Linkage to non-Bank expertise 226 28 0 224 1 2 Sysmiss 28 Strategy formulation 226 28 0 193 1 33 Sysmiss 28 Other 226 28 0 225 1 1 Sysmiss 28 Too influenced by developed countries 246 8 0 207 1 39 Sysmiss 8 Not exploring alternative policy options 246 8 0 221 1 25 Sysmiss 8 Not collaborating enough with stakeholders outside the Government 246 8 0 185 1 61 Sysmiss 8 Its advice and strategies do not lend themselves to practical problem solving 246 8 0 195 1 51 Sysmiss 8 Not enough public disclosure of its work 246 8 0 199 1 47 Sysmiss 8 Arrogant in its approach 246 8 0 242 1 4 Sysmiss 8 Not client focused 246 8 0 245 1 1 Sysmiss 8 The credibility of its knowledge/data 246 8 0 239 1 7 Sysmiss 8 World Bank Group’s processes too complex 246 8 0 227 1 19 Sysmiss 8 Not willing to honestly criticize policies and reform efforts in the country 246 8 0 213 1 33 Sysmiss 8 Staff too inaccessible 246 8 0 244 1 2 Sysmiss 8 Imposing technocratic solutions without regard to political realities 246 8 0 221 1 25 Sysmiss 8 World Bank Group’s processes too slow 246 8 0 221 1 25 Sysmiss 8 Not aligned with other donors’ work 246 8 0 236 1 10 Sysmiss 8 Not aligned with country priorities 246 8 0 234 1 12 Sysmiss 8 Not adequately sensitive to political/social realities in Lebanon 246 8 0 226 1 20 Sysmiss 8 Not focused enough on issues that are unique to post-conflict countries 246 8 0 235 1 11 Sysmiss 8 Inadequate number of World Bank Group staff members located in the country 246 8 0 239 1 7 Sysmiss 8 Other 246 8 0 238 1 8 Sysmiss 8 Don’t know 246 8 0 218 1 28 Sysmiss 8 Trust Fund management 253 1 0 238 1 15 Sysmiss 1 Knowledge products/services 253 1 0 225 1 28 Sysmiss 1 Capacity development 253 1 0 155 1 98 Sysmiss 1 Technical assistance 253 1 0 202 1 51 Sysmiss 1 Investment lending 253 1 0 163 1 90 Sysmiss 1 Policy based lending/budget support to the Government 253 1 0 220 1 33 Sysmiss 1 Multi-sectoral approaches 253 1 0 215 1 38 Sysmiss 1 Co-financing arrangements 253 1 0 217 1 36 Sysmiss 1 Sector-wide approaches 253 1 0 240 1 13 Sysmiss 1 Emergency Recovery lending 253 1 0 232 1 21 Sysmiss 1 Other 253 1 0 245 1 8 Sysmiss 1 Don’t know 253 1 0 230 1 23 Sysmiss 1 To what extent do you believe that the World Bank Group’s work and support help To what extent do you believe that the World Bank Group’s work and support help the poorest in Lebanon? (Select only ONE response) 251 3 1 To a fully sufficient degree 4 2 To a somewhat sufficient degree 41 3 To a somewhat insufficient degree 102 4 To a very insufficient degree 59 5 Don't know 45 Sysmiss 3 Parliament 254 0 0 223 1 31 Donor community 254 0 0 223 1 31 Media 254 0 0 236 1 18 Local Government 254 0 0 171 1 83 Private sector 254 0 0 175 1 79 Academia/think tanks/research institutes 254 0 0 209 1 45 NGOs/Community Based Organizations (CBOs) 254 0 0 173 1 81 Youth/university groups 254 0 0 216 1 38 Beneficiaries 254 0 0 223 1 31 Foundations 254 0 0 244 1 10 UN and regional peace keeping forces 254 0 0 253 1 1 Emerging donors 254 0 0 249 1 5 UN agencies 254 0 0 240 1 14 Regional organizations 254 0 0 247 1 7 Other 254 0 0 246 1 8 Don’t know 254 0 0 251 1 3 Overall the World Bank Group currently plays a relevant role in development in L 216 38 1 Strongly disagree 3 2 12 3 18 4 18 5 37 6 37 7 45 8 32 9 7 10 Strongly agree 7 11 Don't know 0 Sysmiss 38 The World Bank Group’s work is aligned with what I consider the development prio 214 40 1 Strongly disagree 4 2 12 3 16 4 22 5 39 6 40 7 42 8 28 9 6 10 Strongly agree 5 11 Don't know 0 Sysmiss 40 Responsiveness to needs 214 40 1 To no degree at all 6 2 8 3 27 4 25 5 35 6 45 7 27 8 28 9 9 10 To a very significant degree 4 11 Don't know 0 Sysmiss 40 Flexibility (in terms of the institution’s products and services) 189 65 1 To no degree at all 4 2 9 3 20 4 30 5 34 6 31 7 28 8 22 9 8 10 To a very significant degree 3 11 Don't know 0 Sysmiss 65 Flexibility (in terms of changing country circumstances) 195 59 1 To no degree at all 4 2 11 3 26 4 30 5 30 6 32 7 28 8 24 9 8 10 To a very significant degree 2 11 Don't know 0 Sysmiss 59 Being inclusive 181 73 1 To no degree at all 2 2 13 3 17 4 16 5 26 6 31 7 33 8 26 9 14 10 To a very significant degree 3 11 Don't know 0 Sysmiss 73 Openness (sharing data and other information) 205 49 1 To no degree at all 4 2 5 3 15 4 15 5 24 6 29 7 31 8 39 9 24 10 To a very significant degree 19 11 Don't know 0 Sysmiss 49 Collaboration with the Government 203 51 1 To no degree at all 3 2 1 3 6 4 6 5 20 6 23 7 55 8 38 9 37 10 To a very significant degree 14 11 Don't know 0 Sysmiss 51 The speed in which it gets things accomplished on the ground 184 70 1 To no degree at all 3 2 9 3 15 4 24 5 45 6 27 7 29 8 19 9 11 10 To a very significant degree 2 11 Don't know 0 Sysmiss 70 Ease of access to the people at the World Bank Group who are making decisions im 185 69 1 To no degree at all 8 2 12 3 13 4 17 5 23 6 21 7 30 8 26 9 21 10 To a very significant degree 14 11 Don't know 0 Sysmiss 69 Collaboration with civil society 187 67 1 To no degree at all 5 2 13 3 17 4 20 5 39 6 29 7 31 8 21 9 8 10 To a very significant degree 4 11 Don't know 0 Sysmiss 67 Collaboration with the UN 139 115 1 To no degree at all 2 2 2 3 4 4 8 5 16 6 20 7 36 8 30 9 13 10 To a very significant degree 8 11 Don't know 0 Sysmiss 115 Staff accessibility 177 77 1 To no degree at all 8 2 8 3 9 4 16 5 21 6 23 7 32 8 28 9 24 10 To a very significant degree 8 11 Don't know 0 Sysmiss 77 Collaboration with other donors and development partners 143 111 1 To no degree at all 3 2 1 3 4 4 8 5 19 6 24 7 35 8 28 9 17 10 To a very significant degree 4 11 Don't know 0 Sysmiss 111 Collaboration with the private sector 162 92 1 To no degree at all 5 2 3 3 10 4 19 5 31 6 26 7 31 8 25 9 10 10 To a very significant degree 2 11 Don't know 0 Sysmiss 92 Straightforwardness and honesty 180 74 1 To no degree at all 4 3 2 4 4 5 12 6 6 7 41 8 35 9 45 10 To a very significant degree 31 11 Don't know 0 Sysmiss 74 Treating clients and stakeholders in Lebanon with respect 192 62 1 To no degree at all 3 3 1 4 1 5 10 6 16 7 30 8 37 9 51 10 To a very significant degree 43 11 Don't know 0 Sysmiss 62 Being a long-term partner 196 58 1 To no degree at all 3 3 6 4 4 5 7 6 14 7 38 8 34 9 49 10 To a very significant degree 41 11 Don't know 0 Sysmiss 58 In the past year, have you seen more, less, or just about the same level of effe In the past year, have you seen more, less, or just about the same level of effective collaboration between the UN and the World Bank Group in your country? (Select only ONE response) 242 12 1 More effective collaboration 25 2 The same level of effective collaboration 70 3 Less effective collaboration 32 4 Don't know 115 Sysmiss 12 The Government works inefficiently 247 7 0 84 1 163 Sysmiss 7 Poor donor coordination 247 7 0 216 1 31 Sysmiss 7 The World Bank Group is not sensitive enough to political/social realities on th 247 7 0 189 1 58 Sysmiss 7 Lack of/inadequate levels of capacity in Government 247 7 0 177 1 70 Sysmiss 7 There is not an adequate level of citizen/civil society participation 247 7 0 189 1 58 Sysmiss 7 The World Bank Group works too slowly 247 7 0 230 1 17 Sysmiss 7 The World Bank Group does not do adequate follow through/follow-up 247 7 0 224 1 23 Sysmiss 7 Political pressures and obstacles 247 7 0 123 1 124 Sysmiss 7 Reforms are not well thought out in light of country challenges 247 7 0 187 1 60 Sysmiss 7 Ongoing conflict and instability 247 7 0 181 1 66 Sysmiss 7 Inadequate funding 247 7 0 218 1 29 Sysmiss 7 Other 247 7 0 246 1 1 Sysmiss 7 Crime and violence 193 61 1 Not important at all 35 2 25 3 28 4 18 5 35 6 8 7 10 8 9 9 8 10 Very important 17 11 Don't know 0 Sysmiss 61 Financial markets 211 43 1 Not important at all 9 2 3 3 8 4 6 5 28 6 21 7 35 8 42 9 36 10 Very important 23 11 Don't know 0 Sysmiss 43 Transport 231 23 1 Not important at all 3 2 3 3 6 4 2 5 17 6 17 7 32 8 49 9 49 10 Very important 53 11 Don't know 0 Sysmiss 23 Anti corruption 223 31 1 Not important at all 5 2 4 3 3 4 6 5 17 6 16 7 16 8 32 9 50 10 Very important 74 11 Don't know 0 Sysmiss 31 Regional conflict and tensions 205 49 1 Not important at all 14 2 15 3 18 4 14 5 33 6 22 7 22 8 23 9 18 10 Very important 26 11 Don't know 0 Sysmiss 49 Law and justice 214 40 1 Not important at all 8 2 9 3 7 4 13 5 24 6 17 7 24 8 42 9 27 10 Very important 43 11 Don't know 0 Sysmiss 40 Urban development 222 32 1 Not important at all 3 3 4 4 5 5 26 6 26 7 24 8 52 9 48 10 Very important 34 11 Don't know 0 Sysmiss 32 Environmental sustainability 220 34 1 Not important at all 2 2 1 3 6 4 5 5 18 6 22 7 30 8 45 9 42 10 Very important 49 11 Don't know 0 Sysmiss 34 Trade and exports 209 45 1 Not important at all 10 2 4 3 5 4 6 5 30 6 23 7 38 8 43 9 29 10 Very important 21 11 Don't know 0 Sysmiss 45 Information and communications technology 222 32 1 Not important at all 7 2 4 3 2 4 6 5 23 6 24 7 36 8 48 9 37 10 Very important 35 11 Don't know 0 Sysmiss 32 Poverty reduction 231 23 1 Not important at all 4 2 1 3 1 4 6 5 17 6 5 7 22 8 43 9 51 10 Very important 81 11 Don't know 0 Sysmiss 23 Gender equity 219 35 1 Not important at all 8 2 3 3 7 4 6 5 29 6 26 7 35 8 37 9 25 10 Very important 43 11 Don't know 0 Sysmiss 35 Private sector development 223 31 1 Not important at all 7 2 3 3 6 4 6 5 26 6 27 7 25 8 48 9 40 10 Very important 35 11 Don't know 0 Sysmiss 31 Foreign direct investment 208 46 1 Not important at all 3 2 1 3 4 4 9 5 16 6 15 7 38 8 44 9 37 10 Very important 41 11 Don't know 0 Sysmiss 46 Local governance and institutions 217 37 1 Not important at all 5 3 7 4 3 5 25 6 13 7 24 8 44 9 47 10 Very important 49 11 Don't know 0 Sysmiss 37 Water and sanitation 227 27 1 Not important at all 4 3 3 4 3 5 17 6 20 7 32 8 46 9 47 10 Very important 55 11 Don't know 0 Sysmiss 27 Regulatory framework 210 44 1 Not important at all 6 2 2 3 1 4 6 5 20 6 21 7 36 8 39 9 35 10 Very important 44 11 Don't know 0 Sysmiss 44 Economic growth 221 33 1 Not important at all 5 2 1 3 3 5 11 6 20 7 23 8 36 9 51 10 Very important 71 11 Don't know 0 Sysmiss 33 Energy 226 28 1 Not important at all 3 2 3 3 4 4 1 5 15 6 12 7 28 8 36 9 61 10 Very important 63 11 Don't know 0 Sysmiss 28 Disaster management 210 44 1 Not important at all 9 2 2 3 6 4 5 5 28 6 26 7 45 8 39 9 26 10 Very important 24 11 Don't know 0 Sysmiss 44 Public sector governance/reform 218 36 1 Not important at all 6 2 1 3 4 4 3 5 14 6 14 7 18 8 32 9 47 10 Very important 79 11 Don't know 0 Sysmiss 36 Job creation/employment 222 32 1 Not important at all 6 2 3 3 5 4 5 5 19 6 11 7 26 8 42 9 36 10 Very important 69 11 Don't know 0 Sysmiss 32 Social cohesion 202 52 1 Not important at all 8 2 3 3 12 4 13 5 29 6 25 7 35 8 32 9 26 10 Very important 19 11 Don't know 0 Sysmiss 52 Communicable/non-communicable diseases 196 58 1 Not important at all 12 2 6 3 20 4 14 5 36 6 23 7 30 8 26 9 13 10 Very important 16 11 Don't know 0 Sysmiss 58 Equality of opportunity 206 48 1 Not important at all 6 2 3 3 6 4 15 5 32 6 24 7 27 8 37 9 28 10 Very important 28 11 Don't know 0 Sysmiss 48 Social protection 213 41 1 Not important at all 9 2 3 3 5 4 7 5 26 6 21 7 27 8 42 9 37 10 Very important 36 11 Don't know 0 Sysmiss 41 Rural development 228 26 1 Not important at all 5 2 2 3 5 4 6 5 14 6 20 7 26 8 48 9 46 10 Very important 56 11 Don't know 0 Sysmiss 26 Global/regional integration 200 54 1 Not important at all 9 2 3 3 7 4 10 5 20 6 28 7 39 8 42 9 22 10 Very important 20 11 Don't know 0 Sysmiss 54 Food security 214 40 1 Not important at all 11 2 7 3 11 4 7 5 32 6 32 7 31 8 31 9 25 10 Very important 27 11 Don't know 0 Sysmiss 40 Natural resource management 213 41 1 Not important at all 8 2 3 3 6 4 9 5 15 6 13 7 29 8 40 9 43 10 Very important 47 11 Don't know 0 Sysmiss 41 Security/stabilization/reconstruction 217 37 1 Not important at all 8 2 5 3 6 4 5 5 22 6 27 7 30 8 50 9 29 10 Very important 35 11 Don't know 0 Sysmiss 37 Health 218 36 1 Not important at all 6 2 3 3 9 4 6 5 20 6 23 7 26 8 43 9 43 10 Very important 39 11 Don't know 0 Sysmiss 36 Climate change 211 43 1 Not important at all 8 2 6 3 8 4 7 5 27 6 15 7 34 8 41 9 30 10 Very important 35 11 Don't know 0 Sysmiss 43 Agricultural development 228 26 1 Not important at all 4 2 2 3 8 4 5 5 19 6 22 7 38 8 40 9 42 10 Very important 48 11 Don't know 0 Sysmiss 26 Education 230 24 1 Not important at all 3 2 2 3 5 4 5 5 17 6 18 7 33 8 47 9 41 10 Very important 59 11 Don't know 0 Sysmiss 24 Gender equity 96 158 1 Not effective at all 5 2 3 3 10 4 6 5 9 6 18 7 21 8 12 9 6 10 Very effective 6 11 Don't know 0 Sysmiss 158 Information and communications technology 103 151 1 Not effective at all 5 2 4 3 4 4 6 5 21 6 18 7 21 8 15 9 6 10 Very effective 3 11 Don't know 0 Sysmiss 151 Transport 133 121 1 Not effective at all 7 2 2 3 3 4 8 5 21 6 19 7 29 8 27 9 10 10 Very effective 7 11 Don't know 0 Sysmiss 121 Regional conflict and tensions 93 161 1 Not effective at all 17 2 7 3 7 4 10 5 16 6 14 7 10 8 8 9 2 10 Very effective 2 11 Don't know 0 Sysmiss 161 Law and justice 87 167 1 Not effective at all 12 2 4 3 6 4 10 5 18 6 12 7 12 8 8 9 2 10 Very effective 3 11 Don't know 0 Sysmiss 167 Urban development 123 131 1 Not effective at all 8 2 3 3 8 4 2 5 23 6 20 7 31 8 14 9 10 10 Very effective 4 11 Don't know 0 Sysmiss 131 Environmental sustainability 132 122 1 Not effective at all 9 2 9 3 3 4 4 5 18 6 24 7 31 8 21 9 11 10 Very effective 2 11 Don't know 0 Sysmiss 122 Regulatory framework 117 137 1 Not effective at all 5 2 6 3 6 4 6 5 18 6 16 7 35 8 15 9 7 10 Very effective 3 11 Don't know 0 Sysmiss 137 Communicable/non-communicable diseases 64 190 1 Not effective at all 10 2 4 3 6 4 3 5 16 6 6 7 6 8 6 9 5 10 Very effective 2 11 Don't know 0 Sysmiss 190 Poverty reduction 155 99 1 Not effective at all 8 2 5 3 14 4 13 5 19 6 21 7 32 8 23 9 11 10 Very effective 9 11 Don't know 0 Sysmiss 99 Anti corruption 137 117 1 Not effective at all 18 2 11 3 15 4 11 5 17 6 18 7 21 8 14 9 6 10 Very effective 6 11 Don't know 0 Sysmiss 117 Private sector development 130 124 1 Not effective at all 8 2 4 3 11 4 7 5 21 6 23 7 27 8 15 9 9 10 Very effective 5 11 Don't know 0 Sysmiss 124 Foreign direct investment 108 146 1 Not effective at all 4 2 5 3 7 4 5 5 23 6 18 7 21 8 17 9 3 10 Very effective 5 11 Don't know 0 Sysmiss 146 Local governance and institutions 139 115 1 Not effective at all 5 2 9 3 10 4 13 5 28 6 26 7 19 8 15 9 8 10 Very effective 6 11 Don't know 0 Sysmiss 115 Water and sanitation 142 112 1 Not effective at all 4 2 2 3 5 4 13 5 27 6 19 7 29 8 19 9 18 10 Very effective 6 11 Don't know 0 Sysmiss 112 Trade and exports 98 156 1 Not effective at all 7 2 5 3 7 4 11 5 13 6 21 7 14 8 6 9 8 10 Very effective 6 11 Don't know 0 Sysmiss 156 Economic growth 153 101 1 Not effective at all 4 2 10 3 7 4 13 5 18 6 28 7 25 8 26 9 16 10 Very effective 6 11 Don't know 0 Sysmiss 101 Health 115 139 1 Not effective at all 4 2 4 3 8 4 6 5 18 6 19 7 29 8 15 9 9 10 Very effective 3 11 Don't know 0 Sysmiss 139 Disaster management 82 172 1 Not effective at all 8 2 5 3 12 4 8 5 17 6 10 7 9 8 6 9 4 10 Very effective 3 11 Don't know 0 Sysmiss 172 Public sector governance/reform 144 110 1 Not effective at all 7 2 11 3 17 4 7 5 14 6 25 7 20 8 24 9 9 10 Very effective 10 11 Don't know 0 Sysmiss 110 Job creation/employment 140 114 1 Not effective at all 11 2 11 3 21 4 14 5 24 6 20 7 17 8 9 9 6 10 Very effective 7 11 Don't know 0 Sysmiss 114 Social cohesion 97 157 1 Not effective at all 9 2 10 3 13 4 16 5 16 6 13 7 9 8 6 9 3 10 Very effective 2 11 Don't know 0 Sysmiss 157 Financial markets 104 150 1 Not effective at all 8 2 10 3 8 4 6 5 13 6 17 7 14 8 20 9 2 10 Very effective 6 11 Don't know 0 Sysmiss 150 Equality of opportunity 102 152 1 Not effective at all 11 2 12 3 8 4 3 5 18 6 17 7 20 8 5 9 6 10 Very effective 2 11 Don't know 0 Sysmiss 152 Energy 132 122 1 Not effective at all 10 2 6 3 10 4 6 5 26 6 28 7 15 8 13 9 14 10 Very effective 4 11 Don't know 0 Sysmiss 122 Rural development 131 123 1 Not effective at all 7 2 3 3 11 4 11 5 22 6 18 7 24 8 23 9 7 10 Very effective 5 11 Don't know 0 Sysmiss 123 Global/regional integration 86 168 1 Not effective at all 6 2 6 3 8 4 8 5 14 6 15 7 13 8 11 9 1 10 Very effective 4 11 Don't know 0 Sysmiss 168 Food security 88 166 1 Not effective at all 12 2 2 3 11 4 8 5 13 6 11 7 17 8 6 9 3 10 Very effective 5 11 Don't know 0 Sysmiss 166 Education 143 111 1 Not effective at all 6 2 3 3 14 4 7 5 15 6 19 7 37 8 23 9 12 10 Very effective 7 11 Don't know 0 Sysmiss 111 Security/stabilization/reconstruction 115 139 1 Not effective at all 6 2 5 3 10 4 8 5 18 6 22 7 13 8 22 9 7 10 Very effective 4 11 Don't know 0 Sysmiss 139 Social protection 120 134 1 Not effective at all 12 2 7 3 11 4 8 5 22 6 20 7 18 8 10 9 8 10 Very effective 4 11 Don't know 0 Sysmiss 134 Climate change 102 152 1 Not effective at all 11 2 8 3 12 4 5 5 11 6 15 7 14 8 13 9 11 10 Very effective 2 11 Don't know 0 Sysmiss 152 Agricultural development 121 133 1 Not effective at all 7 2 4 3 10 4 9 5 21 6 19 7 20 8 20 9 7 10 Very effective 4 11 Don't know 0 Sysmiss 133 Natural resource management 96 158 1 Not effective at all 10 2 6 3 9 4 10 5 15 6 13 7 14 8 9 9 3 10 Very effective 7 11 Don't know 0 Sysmiss 158 To what extent does the World Bank Group’s work help to achieve development resu To what extent does the World Bank Group’s work help to achieve development results in Lebanon? 212 42 1 To no degree at all 4 2 7 3 9 4 23 5 35 6 34 7 63 8 26 9 6 10 To a very significant degree 5 11 Don't know 0 Sysmiss 42 To what extent does the World Bank Group help to build/strengthen existing count To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Lebanon? 182 72 1 To no degree at all 7 2 7 3 17 4 18 5 27 6 34 7 37 8 21 9 10 10 To a very significant degree 4 11 Don't know 0 Sysmiss 72 The World Bank Group’s financial instruments (i.e., investment lending, Developm 189 65 1 Strongly disagree 5 2 6 3 19 4 19 5 37 6 23 7 47 8 26 9 5 10 Strongly agree 2 11 Don't know 0 Sysmiss 65 The World Bank Group meets Lebanon’s needs for knowledge services (e.g., researc 197 57 1 Strongly disagree 5 2 2 3 11 4 16 5 28 6 40 7 30 8 39 9 20 10 Strongly agree 6 11 Don't know 0 Sysmiss 57 To what extent do you believe the World Bank Group measures and corrects its wor To what extent do you believe the World Bank Group measures and corrects its work in real time in Lebanon? 138 116 1 To no degree at all 6 2 3 3 5 4 14 5 21 6 22 7 34 8 22 9 7 10 To a very significant degree 4 11 Don't know 0 Sysmiss 116 How frequently do you consult World Bank Group’s knowledge work and activities i How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 250 4 1 Weekly 22 2 Monthly 45 3 A few times a year 82 4 Rarely 70 5 Never 31 Sysmiss 4 Are timely 177 77 1 To no degree at all 4 2 4 3 4 4 14 5 24 6 29 7 44 8 40 9 9 10 To a very significant degree 5 11 Don't know 0 Sysmiss 77 Include appropriate level of stakeholder involvement during preparation 167 87 1 To no degree at all 4 2 3 3 15 4 13 5 21 6 26 7 42 8 28 9 12 10 To a very significant degree 3 11 Don't know 0 Sysmiss 87 Lead to practical solutions 189 65 1 To no degree at all 4 2 3 3 14 4 22 5 26 6 36 7 47 8 29 9 6 10 To a very significant degree 2 11 Don't know 0 Sysmiss 65 Are accessible (well written and easy to understand) 195 59 1 To no degree at all 3 2 3 3 9 4 5 5 20 6 27 7 39 8 43 9 36 10 To a very significant degree 10 11 Don't know 0 Sysmiss 59 Are source of relevant information on global good practices 197 57 1 To no degree at all 3 2 2 3 4 4 6 5 13 6 16 7 53 8 52 9 36 10 To a very significant degree 12 11 Don't know 0 Sysmiss 57 Are adequately disseminated 186 68 1 To no degree at all 6 2 3 3 12 4 15 5 21 6 31 7 27 8 41 9 19 10 To a very significant degree 11 11 Don't know 0 Sysmiss 68 Are translated enough into local language 168 86 1 To no degree at all 4 2 5 3 12 4 11 5 16 6 23 7 23 8 40 9 20 10 To a very significant degree 14 11 Don't know 0 Sysmiss 86 Are adaptable to Lebanon’s specific development challenges and country circumsta 196 58 1 To no degree at all 7 2 6 3 11 4 9 5 31 6 32 7 50 8 34 9 14 10 To a very significant degree 2 11 Don't know 0 Sysmiss 58 Overall, how significant a contribution do you believe the World Bank Group’s kn Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country? 215 39 1 Not significant at all 3 2 3 3 15 4 16 5 27 6 41 7 53 8 25 9 23 10 Very significant 9 11 Don't know 0 Sysmiss 39 Overall, how would you rate the technical quality of the World Bank Group's know Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 205 49 1 Very low technical quality 4 2 1 3 2 4 6 5 13 6 19 7 50 8 60 9 32 10 Very high technical quality 18 11 Don't know 0 Sysmiss 49 The World Bank Group disburses funds promptly 141 113 1 Strongly disagree 7 2 10 3 15 4 11 5 19 6 19 7 25 8 22 9 8 10 Strongly agree 5 11 Don't know 0 Sysmiss 113 The World Bank Group effectively monitors and evaluates the projects and program 194 60 1 Strongly disagree 3 2 2 3 4 4 5 5 21 6 28 7 42 8 46 9 24 10 Strongly agree 19 11 Don't know 0 Sysmiss 60 The World Bank Group’s approvals and reviews are done in a timely fashion 158 96 1 Strongly disagree 3 2 3 3 11 4 7 5 18 6 30 7 31 8 29 9 18 10 Strongly agree 8 11 Don't know 0 Sysmiss 96 The World Bank Group’s “Safeguard Policy” requirements are reasonable 130 124 1 Strongly disagree 3 2 1 3 3 4 6 5 10 6 24 7 36 8 35 9 8 10 Strongly agree 4 11 Don't know 0 Sysmiss 124 The World Bank Group’s conditions on its lending are reasonable 151 103 1 Strongly disagree 3 2 2 3 3 4 9 5 16 6 26 7 39 8 32 9 13 10 Strongly agree 8 11 Don't know 0 Sysmiss 103 The World Bank Group takes decisions quickly in Lebanon 150 104 1 Strongly disagree 6 2 4 3 15 4 13 5 29 6 25 7 29 8 14 9 10 10 Strongly agree 5 11 Don't know 0 Sysmiss 104 Working with the World Bank Group increases Lebanon’s institutional capacity 208 46 1 Strongly disagree 6 2 2 3 7 4 9 5 14 6 22 7 38 8 55 9 35 10 Strongly agree 20 11 Don't know 0 Sysmiss 46 Where country systems (e.g., procurement, financial management, etc.) are adequa 117 137 1 Strongly disagree 6 2 1 3 3 4 3 5 11 6 11 7 33 8 25 9 15 10 Strongly agree 9 11 Don't know 0 Sysmiss 137 The World Bank Group provides effective implementation support (i.e., supervisio 178 76 1 Strongly disagree 5 2 2 3 4 4 8 5 16 6 26 7 32 8 39 9 37 10 Strongly agree 9 11 Don't know 0 Sysmiss 76 To what extent do you believe that the World Bank Group’s work helps to find sol To what extent do you believe that the World Bank Group’s work helps to find solutions that promote private public partnerships in Lebanon? 186 68 1 To no degree at all 6 2 3 3 10 4 7 5 26 6 31 7 52 8 24 9 14 10 To a very significant degree 13 11 Don't know 0 Sysmiss 68 Which of the following best describes the World Bank Group’s support in Lebanon? 246 8 1 The World Bank Group is sufficiently selective and focuses on the most important development challenges in Lebanon 95 2 The World Bank Group is not sufficiently selective in Lebanon, and it is involved in too many areas of development 66 3 Don't know 85 Sysmiss 8 To what extent do you believe the World Bank Group is adequately staffed in Leba To what extent do you believe the World Bank Group is adequately staffed in Lebanon? 115 139 1 To no degree at all 3 2 5 3 6 4 15 5 20 6 10 7 25 8 16 9 9 10 To a very significant degree 6 11 Don't know 0 Sysmiss 139 Offer more innovative financial products 242 12 0 206 1 36 Sysmiss 12 Ensure greater selectivity in its work 242 12 0 223 1 19 Sysmiss 12 Provide more adequate data/knowledge/statistics/figures on Lebanon’s economy 242 12 0 196 1 46 Sysmiss 12 Improve the competitiveness of its financing compared to markets (e.g., cost, ti 242 12 0 216 1 26 Sysmiss 12 Reach out more to groups outside of Government 242 12 0 139 1 103 Sysmiss 12 Increase the level of capacity development in the country 242 12 0 153 1 89 Sysmiss 12 Improve the quality of its experts as related to Lebanon’s specific challenges 242 12 0 216 1 26 Sysmiss 12 Offer more innovative knowledge services 242 12 0 223 1 19 Sysmiss 12 Collaborate more effectively with Government clients (e.g., national, state, loc 242 12 0 211 1 31 Sysmiss 12 Work faster 242 12 0 230 1 12 Sysmiss 12 Reduce the complexity of obtaining World Bank Group financing 242 12 0 202 1 40 Sysmiss 12 Increase availability of Reimbursable Advisory Services (RAS) 242 12 0 242 Sysmiss 12 Increase the level of World Bank Group staffing in Lebanon’s office 242 12 0 232 1 10 Sysmiss 12 Other 242 12 0 231 1 11 Sysmiss 12 When considering the combination of services that the World Bank Group offers in When considering the combination of services that the World Bank Group offers in Lebanon, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Lebanon? (Select only ONE response) 242 12 1 Financial services 63 2 Knowledge products 70 3 Convening services 8 4 None of the above 4 5 The combination is appropriate for Lebanon 70 6 Don't know 27 Sysmiss 12 Social cohesion 241 13 0 222 1 19 Sysmiss 13 Public financial management 241 13 0 104 1 137 Sysmiss 13 Reducing violence 241 13 0 226 1 15 Sysmiss 13 Access to justice systems 241 13 0 198 1 43 Sysmiss 13 Security mechanisms 241 13 0 232 1 9 Sysmiss 13 Conflict resolution mechanisms 241 13 0 224 1 17 Sysmiss 13 Access to basic services 241 13 0 161 1 80 Sysmiss 13 Capacity of state institutions 241 13 0 138 1 103 Sysmiss 13 Jobs 241 13 0 158 1 83 Sysmiss 13 Improving livelihoods 241 13 0 164 1 77 Sysmiss 13 Social safety nets 241 13 0 161 1 80 Sysmiss 13 Stimulating dialogue to promote peace and stability 241 13 0 209 1 32 Sysmiss 13 Social cohesion 224 30 0 160 1 64 Sysmiss 30 Public financial management 224 30 0 182 1 42 Sysmiss 30 Reducing violence 224 30 0 182 1 42 Sysmiss 30 Access to justice systems 224 30 0 176 1 48 Sysmiss 30 Security mechanisms 224 30 0 163 1 61 Sysmiss 30 Conflict resolution mechanisms 224 30 0 184 1 40 Sysmiss 30 Access to basic services 224 30 0 161 1 63 Sysmiss 30 Capacity of state institutions 224 30 0 180 1 44 Sysmiss 30 Jobs 224 30 0 174 1 50 Sysmiss 30 Improving livelihoods 224 30 0 159 1 65 Sysmiss 30 Social safety nets 224 30 0 173 1 51 Sysmiss 30 Stimulating dialogue to promote peace and stability 224 30 0 149 1 75 Sysmiss 30 Organize more joint meetings and missions with the UN 244 10 0 168 1 76 Sysmiss 10 Collaborate on analysis, assessments and planning, including on rapid assessment 244 10 0 84 1 160 Sysmiss 10 Develop joint or complementary projects with the UN, leveraging each organizatio 244 10 0 94 1 150 Sysmiss 10 Develop guidelines, framework and tools to facilitate operational cooperation an 244 10 0 144 1 100 Sysmiss 10 Share more information about the World Bank Group’s activities, products, and kn 244 10 0 181 1 63 Sysmiss 10 Involve UN experts to a greater degree in World Bank Group activities 244 10 0 169 1 75 Sysmiss 10 Other 244 10 0 231 1 13 Sysmiss 10 How important is it for citizens in Lebanon to have greater ‘voice’ than they ha How important is it for citizens in Lebanon to have greater ‘voice’ than they have now, in order to hold the state accountable? 242 12 1 Not important at all 1 5 2 6 3 7 11 8 24 9 42 10 Extremely important 159 11 Don't know 0 Sysmiss 12 Do you think that in the past year or so, citizens in Lebanon have obtained grea Do you think that in the past year or so, citizens in Lebanon have obtained greater ‘voice’ to hold the state more accountable? 240 14 1 Far less voice 28 2 25 3 26 4 17 5 30 6 27 7 39 8 32 9 6 10 Much greater voice 10 11 Don't know 0 Sysmiss 14 How important is it for citizens in Lebanon to have greater ‘voice’ to ensure im How important is it for citizens in Lebanon to have greater ‘voice’ to ensure improved service delivery? 245 9 1 Not important at all 1 3 1 5 2 6 2 7 17 8 31 9 47 10 Extremely important 144 11 Don't know 0 Sysmiss 9 Inadequate national government budget resources 249 5 0 175 1 74 Sysmiss 5 Inadequate local government budget resources 249 5 0 221 1 28 Sysmiss 5 Inadequate provider staff 249 5 0 229 1 20 Sysmiss 5 Inadequate skill set of providers 249 5 0 218 1 31 Sysmiss 5 Inefficient national government 249 5 0 122 1 127 Sysmiss 5 Inefficient local government 249 5 0 211 1 38 Sysmiss 5 Attitude of the service providers 249 5 0 232 1 17 Sysmiss 5 Too costly (price of services) 249 5 0 218 1 31 Sysmiss 5 Inadequate will on the part of local government 249 5 0 227 1 22 Sysmiss 5 Inadequate will on the part of national government 249 5 0 212 1 37 Sysmiss 5 Corruption 249 5 0 75 1 174 Sysmiss 5 Inadequate citizen participation and voice 249 5 0 205 1 44 Sysmiss 5 Lack of accountability on the part of providers 249 5 0 175 1 74 Sysmiss 5 None of the above 249 5 0 248 1 1 Sysmiss 5 Don’t know 249 5 0 248 1 1 Sysmiss 5 Prefer not to answer 249 5 0 248 1 1 Sysmiss 5 When thinking about Lebanon’s economy, to what extent do you believe subsidy ref When thinking about Lebanon’s economy, to what extent do you believe subsidy reform in the energy sector is necessary to ensure sustainable growth? 232 22 1 Not necessary at all 5 2 7 3 5 4 7 5 9 6 8 7 27 8 46 9 34 10 Extremely necessary 84 11 Don't know 0 Sysmiss 22 Which of the following statements best represents your views of energy subsidy r Which of the following statements best represents your views of energy subsidy reform in Lebanon? (Choose only ONE response) 229 25 1 A reduction in energy subsidies ultimately will help the poor because it will lead to fiscal savings 106 2 A reduction in energy subsidies will ultimately hurt the poor because it will lead to higher consumer prices of energy 123 Sysmiss 25 Energy subsidy reform could lead to lower traffic congestion and urban pollution 236 18 0 199 1 37 Sysmiss 18 Energy subsidy reform could lead to smarter agriculture practices (particularly 236 18 0 201 1 35 Sysmiss 18 Energy subsidy reform could lead to smarter practices in industry and manufactur 236 18 0 175 1 61 Sysmiss 18 Energy subsidy reform could lead to greater efficiency, conservation and therefo 236 18 0 165 1 71 Sysmiss 18 Energy subsidy reform could lead to fiscal savings and make funds available for 236 18 0 119 1 117 Sysmiss 18 None of the statements above. I do not believe that energy subsidy reform in Leb 236 18 0 205 1 31 Sysmiss 18 I don’t know 236 18 0 210 1 26 Sysmiss 18 The level of regulation 245 9 0 211 1 34 Sysmiss 9 Labor market policies 245 9 0 210 1 35 Sysmiss 9 Access to finance 245 9 0 188 1 57 Sysmiss 9 Level of transparency in system 245 9 0 170 1 75 Sysmiss 9 Governance/government 245 9 0 169 1 76 Sysmiss 9 Legal/judicial system 245 9 0 184 1 61 Sysmiss 9 State owned enterprises 245 9 0 232 1 13 Sysmiss 9 Mismatch of skills 245 9 0 219 1 26 Sysmiss 9 Lack of political will 245 9 0 173 1 72 Sysmiss 9 I don’t know 245 9 0 240 1 5 Sysmiss 9 Other 245 9 0 222 1 23 Sysmiss 9 To what extent do you believe that the donor community is doing enough to suppor To what extent do you believe that the donor community is doing enough to support the government’s efforts related to refugees in Lebanon? 230 24 1 To no degree at all 23 2 37 3 42 4 40 5 31 6 17 7 21 8 11 9 4 10 To a very significant degree 4 11 Don't know 0 Sysmiss 24 To what extent do you believe that the World Bank Group is doing enough to suppo To what extent do you believe that the World Bank Group is doing enough to support the government’s efforts related to refugees in Lebanon? 187 67 1 To no degree at all 15 2 37 3 24 4 26 5 33 6 21 7 11 8 11 9 3 10 To a very significant degree 6 11 Don't know 0 Sysmiss 67 Education and health 245 9 0 125 1 120 Sysmiss 9 Supporting poor and marginalized local communities 245 9 0 130 1 115 Sysmiss 9 Jobs 245 9 0 214 1 31 Sysmiss 9 Business development 245 9 0 233 1 12 Sysmiss 9 Infrastructure 245 9 0 157 1 88 Sysmiss 9 Social cohesion 245 9 0 231 1 14 Sysmiss 9 Public services 245 9 0 206 1 39 Sysmiss 9 Macro issues (fiscal accounts, balance of payments, etc.) 245 9 0 224 1 21 Sysmiss 9 Don’t know 245 9 0 238 1 7 Sysmiss 9 Other 245 9 0 229 1 16 Sysmiss 9 Lebanon’s economy 243 11 1 A very negative impact 134 2 A somewhat negative impact 85 3 A somewhat positive impact 22 4 A very positive impact 0 5 No impact at all 2 Sysmiss 11 Social cohesion 234 20 1 A very negative impact 107 2 A somewhat negative impact 108 3 A somewhat positive impact 10 4 A very positive impact 0 5 No impact at all 9 Sysmiss 20 National security 240 14 1 A very negative impact 163 2 A somewhat negative impact 72 3 A somewhat positive impact 4 4 A very positive impact 0 5 No impact at all 1 Sysmiss 14 Public service delivery 236 18 1 A very negative impact 104 2 A somewhat negative impact 106 3 A somewhat positive impact 12 4 A very positive impact 0 5 No impact at all 14 Sysmiss 18 Lebanon’s poor and marginalized 239 15 1 A very negative impact 158 2 A somewhat negative impact 72 3 A somewhat positive impact 6 4 A very positive impact 0 5 No impact at all 3 Sysmiss 15 Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 246 8 0 204 1 42 Sysmiss 8 International newspapers 246 8 0 215 1 31 Sysmiss 8 Local radio 246 8 0 242 1 4 Sysmiss 8 International radio 246 8 0 246 Sysmiss 8 Local television 246 8 0 184 1 62 Sysmiss 8 International television 246 8 0 233 1 13 Sysmiss 8 Local newspapers 246 8 0 148 1 98 Sysmiss 8 Internet 246 8 0 103 1 143 Sysmiss 8 Periodicals 246 8 0 183 1 63 Sysmiss 8 Other 246 8 0 220 1 26 Sysmiss 8 Direct contact with World Bank Group (i.e., face to face meetings/discussions) 251 3 0 157 1 94 Sysmiss 3 Mobile phones 251 3 0 231 1 20 Sysmiss 3 World Bank Group’s seminars/workshops/conferences 251 3 0 145 1 106 Sysmiss 3 World Bank Group’s publications and other written materials 251 3 0 170 1 81 Sysmiss 3 World Bank Group’s website 251 3 0 183 1 68 Sysmiss 3 Social media (e.g., Facebook, blogs, Twitter, YouTube, Flickr) 251 3 0 218 1 33 Sysmiss 3 e-Newsletters 251 3 0 174 1 77 Sysmiss 3 Other 251 3 0 245 1 6 Sysmiss 3 Are you aware of the World Bank Group's Access to Information Policies under whi Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? If YES please go to Question L4; if NO please go to L5 234 20 1 Yes 52 2 No 182 Sysmiss 20 If yes, from which of the following sources did you learn about the World Bank G If yes, from which of the following sources did you learn about the World Bank Group's Access to Information Policies? (Select only ONE response) 43 211 1 World Bank Group's seminars/workshops/conferences 15 2 World Bank Group's website 14 3 World Bank Group's e-Newsletters 3 4 News/Media 1 5 Colleagues/Friends/Peer organizations 7 6 Other 3 Sysmiss 211 Have you requested information from the World Bank Group on its activities in th Have you requested information from the World Bank Group on its activities in the past year? If YES please go to Question L6; if NO please go to L7 207 47 1 Yes 49 2 No 158 Sysmiss 47 Were you able to obtain this information? Were you able to obtain this information? 46 208 1 Yes 42 2 No 4 Sysmiss 208 Do you have access to the Internet? Do you have access to the Internet? 208 46 1 Yes 202 2 No 6 Sysmiss 46 Do you use/have you used the World Bank Group website? Do you use/have you used the World Bank Group website? 207 47 1 Yes 146 2 No 61 Sysmiss 47 Do you currently consult the World Bank Group social media sites (e.g., Facebook Do you currently consult the World Bank Group social media sites (e.g., Facebook, blogs, Twitter, YouTube, and Flickr)? 208 46 1 Yes 40 2 No 168 Sysmiss 46 Which Internet connection do you use primarily when visiting a World Bank Group Which Internet connection do you use primarily when visiting a World Bank Group website? 213 41 1 High speed/WiFi 191 2 Dial-up 22 Sysmiss 41 I find the World Bank Group’s websites easy to navigate 170 84 1 Strongly disagree 3 2 1 3 4 4 6 5 10 6 15 7 47 8 60 9 12 10 Strongly agree 12 11 Don't know 0 Sysmiss 84 I find the information on the World Bank Group’s websites useful 165 89 1 Strongly disagree 1 3 3 4 4 5 12 6 10 7 41 8 53 9 27 10 Strongly agree 14 11 Don't know 0 Sysmiss 89 The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, Yo 79 175 1 Strongly disagree 0 2 4 3 2 4 2 5 8 6 14 7 16 8 19 9 9 10 Strongly agree 5 11 Don't know 0 Sysmiss 175 When I need information from the World Bank Group I know how to find it (e.g., w 182 72 1 Strongly disagree 2 2 5 3 8 4 6 5 15 6 19 7 41 8 47 9 22 10 Strongly agree 17 11 Don't know 0 Sysmiss 72 The World Bank Group is responsive to my information requests and inquiries 128 126 1 Strongly disagree 3 4 3 5 15 6 11 7 22 8 32 9 28 10 Strongly agree 14 11 Don't know 0 Sysmiss 126 Which of the following best describes your current position? Which of the following best describes your current position? (Select only ONE response) 242 12 1 Office of the President, Prime Minister 7 2 Office of Minister 11 3 Office of Parliamentarian 5 4 Employee of a Ministry, Ministerial Department or Implementation Agency 17 5 Project Management Unit (PMU)/Consultant/Contractor working on WBG supported project 7 6 Local Government Office or Staff 5 7 Bilateral/Multilateral Agency 4 8 Private Sector Organization 24 9 Private Foundation 1 10 Financial Sector/Private Bank 18 11 NGO/Community Based Organization 47 12 Media 25 13 Independent Government Institution 10 14 Trade Union 2 15 Faith-Based Group 1 16 Youth Group 2 17 Academia/Research Institute/Think Tank 27 18 Judiciary Branch 2 19 Other 27 Sysmiss 12 Please identify the primary specialization of your work. Please identify the primary specialization of your work. (Select only ONE response) 231 23 1 Water 3 2 Social protection and labor 9 3 Fragility, conflict and violence 2 4 Environment and natural resources 7 5 Public-private partnerships 4 6 Education 13 7 Health, nutrition, and population 7 8 Energy and extractives 5 9 Macroeconomics and fiscal management 21 10 Trade and competitiveness 2 11 Finance and markets 27 12 Gender 3 13 Transport and ICT 10 14 Urban, rural, and social development 12 15 Governance 13 16 Poverty 3 17 Jobs 6 18 Agriculture 2 19 Climate Change 1 20 Generalist (specialized in multiple sectors) 25 21 Other 56 Sysmiss 23 Currently, do you professionally collaborate/work with the World Bank Group (IBR Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? (Select only ONE response) 247 7 1 Yes 100 2 No 147 Sysmiss 7 Which of the following agencies of the World Bank Group do you primarily engage Which of the following agencies of the World Bank Group do you primarily engage with in Lebanon? (Select only ONE response) 195 59 1 The World Bank (IBRD) 127 2 The International Finance Corporation (IFC) 38 3 The Multilateral Investment Guarantee Agency (MIGA) 1 4 Other 29 Sysmiss 59 Do your projects involve both the World Bank and the IFC? Do your projects involve both the World Bank and the IFC? If YES please go to Question H6; If NO please go to H7 208 46 1 Yes 42 2 No 166 Sysmiss 46 If yes, what was your view of how the two institutions work together in Lebanon? 41 213 1 The two institutions work well together 22 2 The way the two institutions work together needs improvement 11 3 The two institutions do not work well together 1 4 Don't know 7 Sysmiss 213 Observer (i.e., follow in media, discuss in informal conversations, etc.) 223 31 0 163 1 60 Sysmiss 31 Use World Bank Group reports/data 223 31 0 143 1 80 Sysmiss 31 Engage in World Bank Group related/sponsored events/activities 223 31 0 155 1 68 Sysmiss 31 Collaborate as part of my professional duties 223 31 0 130 1 93 Sysmiss 31 Use World Bank Group website for information, data, research, etc. 223 31 0 172 1 51 Sysmiss 31 What’s your gender? What’s your gender? 248 6 1 Female 75 2 Male 173 Sysmiss 6 Which best represents your geographic location? Which best represents your geographic location? 236 18 1 Beirut 159 2 Mount Lebanon 51 3 North 13 4 South 8 5 Bekaa 5 Sysmiss 18 Which of the following best describes your current position? Which of the following best describes your current position? 242 12 1 Office of the President/ Prime Minister/ Minister 18 2 Employee of a Ministry/ Consultant 24 3 Private Sector Organization/ Financial Sector/ Private Bank 42 4 cso 53 5 Media 25 6 Independent Government Institution 10 7 Academia/ Research Institute/ Think Tank 27 8 Other 43 Sysmiss 12 Which best represents your geographic location? Which best represents your geographic location? 236 18 1 Beirut 159 2 Other 77 Sysmiss 18