UNHCR 2021 NADA v1.0 Post-Distribution Monitoring of Cash-Based Intervention, January 2021 UNHCR_MYS_2021_CBI_PDM UNHCR NADA

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 v2.1: Edited, anonymous dataset for licensed distribution. Livelihood & Social cohesion Cash Assistance Domestic Needs/Household Support Income Generation Solutions Basic Needs THE CBI PDM Household Survey was conducted in Malaysia between December, to January, 2021. In Malaysia, refugees live in a very challenging environment with limited rights to health, education and work. As the Malaysian government does not provide refugees with any monetary support, refugees depend on low-income work to provide for their families and for themselves. As there are approximately 150,000 refugees in Malaysia, the CBI program is targeted to the most vulnerable groups, with a household income below the national poverty line, women and girls at risk, children and adolescents at risk and persons with serious medical conditions. Assistance to refugees who have been detained and have not managed to earn sufficient funds during their sentence is also provided. UNHCR uses Post-Distribution Monitoring (PDM) as a mechanism to collect refugees' feedback on the quality, sufficiency, utilization and effectiveness of the assistance items they receive. The underlying principle behind the process is linked to accountability, as well as a commitment to improve the quality and relevance of support provided, and related services. UNHCR increasingly uses Cash-Based Interventions (CBIs) as a preferred modality for delivering assistance, offering greater dignity and choice to forcibly displaced and stateless persons in line with UNHCR's core protection mandate. In order to ensure that the cash assistance provided meets the intended programme objectives and that desired outcomes are achieved, UNHCR conducts regular post-distribution and outcome monitoring with a sample or all of refugee recipients. Malaysia The survey is conducted in Kuala Lumpur, Pahang, Penang and Selangor. Households The total population spans all beneficiaries subject to the last two Cash-Based Intervention in 2020 in Malaysia. Sample survey data [ssd] The household survey covers the following sections: 1. Household demographics 2. Receiving and spending the cash assistance (basic facts) 3. Risks and problems: Did people face problems with the CBI? Did the CBI put POCs at additional risk? 4. Markets and prices: Can POCs find what they need, and at a price they can afford, in the markets? 5. Expenditure: What did people spend the money on? 6. Outcomes: What changes is the cash assistance contributing to in POC households? 7. Longer-Term Outcomes: Has the cash assistance helped put POC on the pathway to sustainable solutions? 8. Accountability to Affected Persons: Is the CBI intervention accountable to persons of concern? (What preferences do people have over how assistance is delivered?) UNHCR The survey's objective was to deliver data of all refugee households that were beneficiaries of the last two rounds of cash-based interventions implemented in 2020. The total number of households that received cash-based interventions in that period was 149 and all recipients were asked to answer the survey. Computer Assisted Telephone Interview [cati] No sample weights were calculated, because all recipients were surveyed. Out of the 149 households, 131 answered and gave their consent to participate in the survey. Curation Team UNHCR (2021). Malaysia: Post-Distribution Monitoring of Cash-Based Intervention, January 2021. Accessed from: https://microdata.unhcr.org. v11_labels 131 88 Id Id Id Id Id 131 115793 996896 498149.168 263834.173 Date Date Date Date Date 124 7 1 2020-12-03 2 2020-12-05 3 2020-12-06 4 2020-12-07 5 2020-12-08 6 2020-12-09 7 2020-12-10 8 2020-12-11 9 2020-12-12 10 2020-12-13 11 2020-12-14 12 2020-12-15 13 2020-12-16 14 2020-12-17 15 2021-01-18 Sysmiss Province district Province district Province district Province district Province district 55 76 1 Ampang Jaya (Ampang, Pandan Indah, Pandan Jaya, Keramat, Taman Melawati, etc) 2 Bandar Tun Razak 3 Bukit Bintang 4 Central Seberang Perai (Bukit Mertajam, Perai) 5 Cheras 6 Kajang (Bangi, Semenyih, Batu 14 Hulu Langat, Balakong, BTHO, Sungai Long, etc) 7 Klang (Klang, Port Klang, Kapar, Meru, etc) 8 Kuantan 9 Lembah Pantai (Bangsar, Pantai Dalam) 10 North Seberang Perai (Butterworth, Kepala Batas) 11 Petaling Jaya (Damansara, Kelana Jaya, Sungai Buloh etc) 12 Segambut (Mont Kiara, Bandar Manjalara) 13 Selayang (Rawang, Batu Caves, Gombak, Batu Arang, Kepong, etc) 14 Sepang (Dengkil, Sungai Pelek, Cyberjaya, Salak Tinggi, Seri Kembangan, etc) 15 Seputeh (Taman Desa, Salak Selatan, Sri Petaling, Salak South, Kuchai, etc) 16 Subang Jaya 17 Wangsa Maju Sysmiss State State State State State 128 3 1 Kuala Lumpur 2 Pahang 3 Penang 4 Selangor Sysmiss Are you the person registered to receive the cash assistance from UNHCR? Are you the person registered to receive the cash assistance from UNHCR? Are you the person registered to receive the cash assistance from UNHCR? Are you the person registered to receive the cash assistance from UNHCR? Are you the person registered to receive the cash assistance from UNHCR? 131 1 Yes Consent to participate in survey Consent to participate in survey Consent to participate in survey Consent to participate in survey Consent to participate in survey 131 1 Yes What is your sex? What is your sex? What is your sex? What is your sex? What is your sex? 129 2 1 Female 2 Male Sysmiss What is your age? What is your age? What is your age? What is your age? What is your age? 124 7 1 17 or younger 2 18-35 yrs 3 36-59yrs 4 60 yrs + Sysmiss Are you the person registered to receive the cash assistance from UNHCR? Are you the person registered to receive the cash assistance from UNHCR? Are you the person registered to receive the cash assistance from UNHCR? Are you the person registered to receive the cash assistance from UNHCR? Are you the person registered to receive the cash assistance from UNHCR? 131 1 No 2 Yes Sex of the person registered to receive the cash assistance from UNHCR? Sex of the person registered to receive the cash assistance from UNHCR? Sex of the person registered to receive the cash assistance from UNHCR? Sex of the person registered to receive the cash assistance from UNHCR? Sex of the person registered to receive the cash assistance from UNHCR? 10 121 1 Female 2 Male Sysmiss What is your relationship to the person registered to receive cash assistance? What is your relationship to the person registered to receive cash assistance? What is your relationship to the person registered to receive cash assistance? What is your relationship to the person registered to receive cash assistance? What is your relationship to the person registered to receive cash assistance? 10 121 1 Mother/Father 2 Not related 3 Other family relation 4 Spouse Sysmiss Males 0 4 years Males 0 4 years Males 0 4 years Males 0 4 years Males 0 4 years 130 1 1 2 Sysmiss Males 5 17 years Males 5 17 years Males 5 17 years Males 5 17 years Males 5 17 years 131 1 2 3 4 Males 18 59 years Males 18 59 years Males 18 59 years Males 18 59 years Males 18 59 years 131 1 2 3 4 Males 60 yrs male Males 60 yrs male Males 60 yrs male Males 60 yrs male Males 60 yrs male 129 2 1 Sysmiss Cal male Cal male Cal male Cal male Cal male 113 18 1 2 3 4 5 Sysmiss Fem 5 17 years Fem 5 17 years Fem 5 17 years Fem 5 17 years Fem 5 17 years 130 1 1 2 Sysmiss Fem 18 59 years Fem 18 59 years Fem 18 59 years Fem 18 59 years Fem 18 59 years 131 1 2 3 4 Fem 60 yrs Fem 60 yrs Fem 60 yrs Fem 60 yrs Fem 60 yrs 130 1 1 2 3 Sysmiss Cal female Cal female Cal female Cal female Cal female 130 1 1 Sysmiss Total HH Members Total HH Members Total HH Members Total HH Members Total HH Members 113 18 1 2 3 4 5 6 Sysmiss Total HH Members Total HH Members Total HH Members Total HH Members Total HH Members 113 18 1 2 3 4 5 6 7 8 9 Sysmiss How many girls and women between 12-17 years old live in your household at prese How many girls and women between 12-17 years old live in your household at prese How many girls and women between 12-17 years old live in your household at prese How many girls and women between 12-17 years old live in your household at prese How many girls and women between 12-17 years old live in your household at prese 131 1 2 1 3 2 How many girls and women between 18-45 years old live in your household at prese How many girls and women between 18-45 years old live in your household at prese How many girls and women between 18-45 years old live in your household at prese How many girls and women between 18-45 years old live in your household at prese How many girls and women between 18-45 years old live in your household at prese 131 1 2 1 3 2 4 3 5 4 How much cash did your household receive from UNHCR, at the last distribution? How much cash did your household receive from UNHCR, at the last distribution? How much cash did your household receive from UNHCR, at the last distribution? How much cash did your household receive from UNHCR, at the last distribution? How much cash did your household receive from UNHCR, at the last distribution? 131 -1320 2100 750.305 551.482 Was this the amount you were expecting to receive? Was this the amount you were expecting to receive? Was this the amount you were expecting to receive? Was this the amount you were expecting to receive? Was this the amount you were expecting to receive? 130 1 1 Don't know 2 No 3 Yes Sysmiss Received amount on expected day Received amount on expected day Received amount on expected day Received amount on expected day Received amount on expected day 131 1 Don't know 2 No 3 Yes Did you receive the cash in time to meet your most urgent essential needs? Did you receive the cash in time to meet your most urgent essential needs? Did you receive the cash in time to meet your most urgent essential needs? Did you receive the cash in time to meet your most urgent essential needs? Did you receive the cash in time to meet your most urgent essential needs? 129 2 1 Don't know 2 No 3 Yes Sysmiss Did the person registered to receive the cash need help to receive or spend the Did the person registered to receive the cash need help to receive or spend the Did the person registered to receive the cash need help to receive or spend the Did the person registered to receive the cash need help to receive or spend the Did the person registered to receive the cash need help to receive or spend the 131 1 No 2 Yes Why did they need help? Why did they need help? Why did they need help? Why did they need help? Why did they need help? 29 102 1 Limited mobility 2 No time 3 Other Sysmiss Who gave help? Who gave help? Who gave help? Who gave help? Who gave help? 29 102 1 Acquaintance (friend, neighbour etc.) 2 Distant relative 3 Family Member 4 Other 5 Stranger (e.g. person passing by on the street) Sysmiss Why did they need help? Why did they need help? Why did they need help? Why did they need help? Why did they need help? 29 102 1 No 2 Yes Sysmiss How long did it take you to reach the place you spent the cash? How long did it take you to reach the place you spent the cash? How long did it take you to reach the place you spent the cash? How long did it take you to reach the place you spent the cash? How long did it take you to reach the place you spent the cash? 131 1 15-30 minutes 2 30-45 minutes 3 45-60 minutes 4 Don't know 5 Less than 15 minutes How much did it cost you to go and come back to the place you spent the cash? How much did it cost you to go and come back to the place you spent the cash? How much did it cost you to go and come back to the place you spent the cash? How much did it cost you to go and come back to the place you spent the cash? How much did it cost you to go and come back to the place you spent the cash? 131 1 Did not spend (eg. Walked) 2 Don't know 3 RM1 - RM10 4 RM10 + Who in your household decided how the cash assistance should be spent? Who in your household decided how the cash assistance should be spent? Who in your household decided how the cash assistance should be spent? Who in your household decided how the cash assistance should be spent? Who in your household decided how the cash assistance should be spent? 131 1 Both (husband and wife together) 2 Female head of household 3 Male head of household 4 Other 5 Single individual household 6 The whole household together 7 Your Father or Father-in-law Was there any disagreement on use of the cash assistance? Was there any disagreement on use of the cash assistance? Was there any disagreement on use of the cash assistance? Was there any disagreement on use of the cash assistance? Was there any disagreement on use of the cash assistance? 131 1 No - there was no disagreement 2 Some - we discussed but came to an agreement Did you experience loss of income since the beginning of the COVID-19 pandemic l Did you experience loss of income since the beginning of the COVID-19 pandemic l Did you experience loss of income since the beginning of the COVID-19 pandemic l Did you experience loss of income since the beginning of the COVID-19 pandemic l Did you experience loss of income since the beginning of the COVID-19 pandemic l 131 1 No 2 Yes Were you able to earn income in the last 4 weeks? Were you able to earn income in the last 4 weeks? Were you able to earn income in the last 4 weeks? Were you able to earn income in the last 4 weeks? Were you able to earn income in the last 4 weeks? 131 1 No 2 Yes If Yes, how much are you earning compared to your previous income? If Yes, how much are you earning compared to your previous income? If Yes, how much are you earning compared to your previous income? If Yes, how much are you earning compared to your previous income? If Yes, how much are you earning compared to your previous income? 42 89 1 Don't know 2 Half 3 Less than half 4 More than half 5 Same income Sysmiss How many individuals generated income in your household in the last 4 weeks? How many individuals generated income in your household in the last 4 weeks? How many individuals generated income in your household in the last 4 weeks? How many individuals generated income in your household in the last 4 weeks? How many individuals generated income in your household in the last 4 weeks? 130 1 1 1 2 2 3 none Sysmiss Are any of the working individuals in your household children? Are any of the working individuals in your household children? Are any of the working individuals in your household children? Are any of the working individuals in your household children? Are any of the working individuals in your household children? 130 1 1 No 2 yes Sysmiss if Yes, what is the gender of the working children in your household? if Yes, what is the gender of the working children in your household? if Yes, what is the gender of the working children in your household? if Yes, what is the gender of the working children in your household? if Yes, what is the gender of the working children in your household? 8 123 1 Boy 2 Girl Sysmiss Going to withdraw the money? Going to withdraw the money? Going to withdraw the money? Going to withdraw the money? Going to withdraw the money? 131 1 Don't know 2 No 3 Yes Deciding how to spend the money? Deciding how to spend the money? Deciding how to spend the money? Deciding how to spend the money? Deciding how to spend the money? 131 1 No 2 Yes Keeping the money at home? Keeping the money at home? Keeping the money at home? Keeping the money at home? Keeping the money at home? 131 1 Don't know 2 No 3 Yes Going to spend the money? Going to spend the money? Going to spend the money? Going to spend the money? Going to spend the money? 131 1 No 2 Yes Any other risk Any other risk Any other risk Any other risk Any other risk 131 1 Don't know 2 No 3 Yes The registered person is not available to withdraw or access the money? The registered person is not available to withdraw or access the money? The registered person is not available to withdraw or access the money? The registered person is not available to withdraw or access the money? The registered person is not available to withdraw or access the money? 131 1 No 2 Yes Market/shop trader refused to serve you? Market/shop trader refused to serve you? Market/shop trader refused to serve you? Market/shop trader refused to serve you? Market/shop trader refused to serve you? 131 1 Don't know 2 No 3 Yes Needed to pay additional money to withdraw or spend cash? Needed to pay additional money to withdraw or spend cash? Needed to pay additional money to withdraw or spend cash? Needed to pay additional money to withdraw or spend cash? Needed to pay additional money to withdraw or spend cash? 131 1 No 2 Yes Experienced any other problems withdrawing/spending the cash from UNHCR? Experienced any other problems withdrawing/spending the cash from UNHCR? Experienced any other problems withdrawing/spending the cash from UNHCR? Experienced any other problems withdrawing/spending the cash from UNHCR? Experienced any other problems withdrawing/spending the cash from UNHCR? 131 1 Don't know 2 No 3 Yes Were you able to find the items/services you needed in the market? Were you able to find the items/services you needed in the market? Were you able to find the items/services you needed in the market? Were you able to find the items/services you needed in the market? Were you able to find the items/services you needed in the market? 131 1 Don't know 2 Mostly 3 No 4 Yes Were you able to find the right quality of items/services in the market? Were you able to find the right quality of items/services in the market? Were you able to find the right quality of items/services in the market? Were you able to find the right quality of items/services in the market? Were you able to find the right quality of items/services in the market? 131 1 Don't know 2 Mostly 3 No 4 Yes Has there been an increase in price of items/services in last 4 weeks? Has there been an increase in price of items/services in last 4 weeks? Has there been an increase in price of items/services in last 4 weeks? Has there been an increase in price of items/services in last 4 weeks? Has there been an increase in price of items/services in last 4 weeks? 131 1 Don't know 2 No 3 Yes Of the cash you received, how much have you spent already? Of the cash you received, how much have you spent already? Of the cash you received, how much have you spent already? Of the cash you received, how much have you spent already? Of the cash you received, how much have you spent already? 130 1 1 All 2 Half 3 Less than half 4 More than half Sysmiss 131 1 Education (e.g. school fees, uniform, books) 2 Food 3 Health costs (including medicines) 4 Rent 5 Utilities and bills (e.g. electricity, water bills, cooking gas, phone calling credit) 131 1 Debt repayment 2 Firewood / Fuel for cooking or heating 3 Food 4 Health costs (including medicines) 5 Hygiene items 6 Rent 7 Transport 8 Utilities and bills (e.g. electricity, water bills, cooking gas, phone calling credit) 9 Water 131 1 Clothes / shoes 2 Education (e.g. school fees, uniform, books) 3 Firewood / Fuel for cooking or heating 4 Food 5 Gave some to other family members / relatives / friends 6 Health costs (including medicines) 7 Household items (e.g. mattress, blankets, jerry can) 8 Hygiene items 9 Other (please specify) 10 Rent 11 Transport 12 Utilities and bills (e.g. electricity, water bills, cooking gas, phone calling credit) 13 Water 70 61 1 Clothes / shoes 2 Debt repayment 3 Education (e.g. school fees, uniform, books) 4 Firewood / Fuel for cooking or heating 5 Gave some to other family members / relatives / friends 6 Health costs (including medicines) 7 Hygiene items 8 Rent 9 Transport 10 Utilities and bills (e.g. electricity, water bills, cooking gas, phone calling credit) 11 Water Sysmiss 46 85 1 Clothes / shoes 2 Debt repayment 3 Firewood / Fuel for cooking or heating 4 Food 5 Health costs (including medicines) 6 Hygiene items 7 Rent 8 Transport 9 Utilities and bills (e.g. electricity, water bills, cooking gas, phone calling credit) 10 Water Sysmiss if you did not spend the whole amount received, did you save some of the money? if you did not spend the whole amount received, did you save some of the money? if you did not spend the whole amount received, did you save some of the money? if you did not spend the whole amount received, did you save some of the money? if you did not spend the whole amount received, did you save some of the money? 113 18 1 Don't know 2 No 3 Yes Sysmiss Improved living condition Improved living condition Improved living condition Improved living condition Improved living condition 131 1 Moderately 2 Not at all 3 Significantly 4 Slightly Reduced financial burden Reduced financial burden Reduced financial burden Reduced financial burden Reduced financial burden 131 1 Moderately 2 Not at all 3 Significantly 4 Slightly Reduced stress Reduced stress Reduced stress Reduced stress Reduced stress 131 1 Moderately 2 Not at all 3 Significantly 4 Slightly To what extent are you able to meet the basic needs of your household? To what extent are you able to meet the basic needs of your household? To what extent are you able to meet the basic needs of your household? To what extent are you able to meet the basic needs of your household? To what extent are you able to meet the basic needs of your household? 131 1 All 2 Don't know 3 Half 4 Less than half 5 More half (but not all) 6 Not at all Last month: Needed to Stop a child from attending school? Last month: Needed to Stop a child from attending school? Last month: Needed to Stop a child from attending school? Last month: Needed to Stop a child from attending school? Last month: Needed to Stop a child from attending school? 131 1 No 2 Yes Last month: Needed to sell livelihood/productive assets to buy food? Last month: Needed to sell livelihood/productive assets to buy food? Last month: Needed to sell livelihood/productive assets to buy food? Last month: Needed to sell livelihood/productive assets to buy food? Last month: Needed to sell livelihood/productive assets to buy food? 131 1 No 2 Yes Last month: Needed to Ask for money from strangers (begging)? Last month: Needed to Ask for money from strangers (begging)? Last month: Needed to Ask for money from strangers (begging)? Last month: Needed to Ask for money from strangers (begging)? Last month: Needed to Ask for money from strangers (begging)? 131 1 No 2 Yes Last month: Needed to Move to a poorer quality shelter? Last month: Needed to Move to a poorer quality shelter? Last month: Needed to Move to a poorer quality shelter? Last month: Needed to Move to a poorer quality shelter? Last month: Needed to Move to a poorer quality shelter? 131 1 No 2 Yes Last month: Needed to Send household members under the age of 16 to work? Last month: Needed to Send household members under the age of 16 to work? Last month: Needed to Send household members under the age of 16 to work? Last month: Needed to Send household members under the age of 16 to work? Last month: Needed to Send household members under the age of 16 to work? 131 1 No 2 Yes Last month: Needed to Send a member of the household to work far away? Last month: Needed to Send a member of the household to work far away? Last month: Needed to Send a member of the household to work far away? Last month: Needed to Send a member of the household to work far away? Last month: Needed to Send a member of the household to work far away? 131 1 No 2 Yes Last month: Needed to Engage in activities for money that puts you at risk? Last month: Needed to Engage in activities for money that puts you at risk? Last month: Needed to Engage in activities for money that puts you at risk? Last month: Needed to Engage in activities for money that puts you at risk? Last month: Needed to Engage in activities for money that puts you at risk? 131 1 No 2 Yes Last month: Needed to skip paying rent / debt repayments to meet other needs? Last month: Needed to skip paying rent / debt repayments to meet other needs? Last month: Needed to skip paying rent / debt repayments to meet other needs? Last month: Needed to skip paying rent / debt repayments to meet other needs? Last month: Needed to skip paying rent / debt repayments to meet other needs? 131 1 No 2 Yes Last month: Needed to take out new loans or borrowed money? Last month: Needed to take out new loans or borrowed money? Last month: Needed to take out new loans or borrowed money? Last month: Needed to take out new loans or borrowed money? Last month: Needed to take out new loans or borrowed money? 131 1 No 2 Yes Last month: Needed to reduce expenditure hygiene items to meet food needs? Last month: Needed to reduce expenditure hygiene items to meet food needs? Last month: Needed to reduce expenditure hygiene items to meet food needs? Last month: Needed to reduce expenditure hygiene items to meet food needs? Last month: Needed to reduce expenditure hygiene items to meet food needs? 131 1 No 2 Yes Last week: Needed to rely on other food Last week: Needed to rely on other food Last week: Needed to rely on other food Last week: Needed to rely on other food Last week: Needed to rely on other food 131 1 2 1 3 2 4 3 5 4 6 5 7 6 8 7 Last week: Needed to Borrow food Last week: Needed to Borrow food Last week: Needed to Borrow food Last week: Needed to Borrow food Last week: Needed to Borrow food 131 1 2 1 3 2 4 3 5 4 6 5 7 6 8 7 Last week: Needed to Limit portion size Last week: Needed to Limit portion size Last week: Needed to Limit portion size Last week: Needed to Limit portion size Last week: Needed to Limit portion size 131 1 -1 2 3 1 4 2 5 3 6 4 7 5 8 6 9 7 Last week: Needed to Reduce adult consumption Last week: Needed to Reduce adult consumption Last week: Needed to Reduce adult consumption Last week: Needed to Reduce adult consumption Last week: Needed to Reduce adult consumption 131 1 2 1 3 2 4 3 5 4 6 5 7 7 Last week: Needed to Reduce number meals Last week: Needed to Reduce number meals Last week: Needed to Reduce number meals Last week: Needed to Reduce number meals Last week: Needed to Reduce number meals 131 1 2 1 3 2 4 3 5 4 6 5 7 6 8 7 As result of CBI, do you: Have bank account As result of CBI, do you: Have bank account As result of CBI, do you: Have bank account As result of CBI, do you: Have bank account As result of CBI, do you: Have bank account 131 1 No 2 Yes As result of CBI, do you: Have livelihoods assets As result of CBI, do you: Have livelihoods assets As result of CBI, do you: Have livelihoods assets As result of CBI, do you: Have livelihoods assets As result of CBI, do you: Have livelihoods assets 131 1 Don't know 2 No 3 Yes As result of CBI, do you: Have access micro credit As result of CBI, do you: Have access micro credit As result of CBI, do you: Have access micro credit As result of CBI, do you: Have access micro credit As result of CBI, do you: Have access micro credit 131 1 Don't know 2 No As result of CBI, do you: Teams insert other As result of CBI, do you: Teams insert other As result of CBI, do you: Teams insert other As result of CBI, do you: Teams insert other As result of CBI, do you: Teams insert other 131 1 Don't know 2 No 3 Yes How many individuals in the household of working age are interested to work? (in How many individuals in the household of working age are interested to work? (in How many individuals in the household of working age are interested to work? (in How many individuals in the household of working age are interested to work? (in How many individuals in the household of working age are interested to work? (in 115 16 1 2 1 3 2 4 3 Sysmiss How did you hear about UNHCR cash assistance? How did you hear about UNHCR cash assistance? How did you hear about UNHCR cash assistance? How did you hear about UNHCR cash assistance? How did you hear about UNHCR cash assistance? 130 1 1 Other 2 Social media (Facebook, twitter, WhatsApp) 3 UNHCR hotline 4 UNHCR/NGOs staff 5 Via community leaders 6 Via relatives, neighbors, friends, other members of the community Sysmiss Do you know how to report complaints/feedback on the cash assistance? Do you know how to report complaints/feedback on the cash assistance? Do you know how to report complaints/feedback on the cash assistance? Do you know how to report complaints/feedback on the cash assistance? Do you know how to report complaints/feedback on the cash assistance? 131 1 No 2 Yes Preference modality Preference modality Preference modality Preference modality Preference modality 131 1 Cash 2 Combination of cash and items 3 Other (please specify)