| Value | Category | Cases | |
|---|---|---|---|
| 1 | complaint | 9 |
1.1%
|
| 2 | complaint email social_media | 1 |
0.1%
|
| 3 | complaint messaging_apps telephone_calls | 1 |
0.1%
|
| 4 | complaint online_form | 1 |
0.1%
|
| 5 | complaint telephone_calls | 1 |
0.1%
|
| 6 | do_not_know | 66 |
8.1%
|
| 7 | 36 |
4.4%
|
|
| 8 | email complaint | 1 |
0.1%
|
| 9 | email complaint online_form | 1 |
0.1%
|
| 10 | email face-to-face_interactions | 2 |
0.2%
|
| 11 | email online_form | 3 |
0.4%
|
| 12 | email online_form face-to-face_interactions | 1 |
0.1%
|
| 13 | email social_media | 1 |
0.1%
|
| 14 | email suggestion_box | 1 |
0.1%
|
| 15 | email telephone_calls | 3 |
0.4%
|
| 16 | face-to-face_interactions | 154 |
18.9%
|
| 17 | face-to-face_interactions complaint | 3 |
0.4%
|
| 18 | face-to-face_interactions complaint online_form | 1 |
0.1%
|
| 19 | face-to-face_interactions email | 4 |
0.5%
|
| 20 | face-to-face_interactions email social_media | 1 |
0.1%
|
| 21 | face-to-face_interactions messaging_apps | 1 |
0.1%
|
| 22 | face-to-face_interactions online_form | 7 |
0.9%
|
| 23 | face-to-face_interactions social_media | 1 |
0.1%
|
| 24 | face-to-face_interactions social_media email | 1 |
0.1%
|
| 25 | face-to-face_interactions social_media telephone_calls | 2 |
0.2%
|
| 26 | face-to-face_interactions suggestion_box messaging_apps | 1 |
0.1%
|
| 27 | face-to-face_interactions suggestion_box telephone_calls | 1 |
0.1%
|
| 28 | face-to-face_interactions telephone_calls | 20 |
2.5%
|
| 29 | face-to-face_interactions telephone_calls complaint | 1 |
0.1%
|
| 30 | face-to-face_interactions telephone_calls suggestion_box | 1 |
0.1%
|
| 31 | messaging_apps | 3 |
0.4%
|
| 32 | messaging_apps complaint | 1 |
0.1%
|
| 33 | messaging_apps face-to-face_interactions | 2 |
0.2%
|
| 34 | messaging_apps face-to-face_interactions online_form email complaint suggestion_box social_media | 1 |
0.1%
|
| 35 | messaging_apps online_form complaint | 1 |
0.1%
|
| 36 | messaging_apps online_form email | 1 |
0.1%
|
| 37 | messaging_apps online_form face-to-face_interactions | 1 |
0.1%
|
| 38 | messaging_apps telephone_calls | 2 |
0.2%
|
| 39 | online_form | 32 |
3.9%
|
| 40 | online_form complaint | 1 |
0.1%
|
| 41 | online_form email | 3 |
0.4%
|
| 42 | online_form email telephone_calls | 1 |
0.1%
|
| 43 | online_form face-to-face_interactions | 5 |
0.6%
|
| 44 | online_form social_media | 3 |
0.4%
|
| 45 | online_form social_media face-to-face_interactions | 1 |
0.1%
|
| 46 | online_form suggestion_box | 2 |
0.2%
|
| 47 | online_form telephone_calls | 2 |
0.2%
|
| 48 | other | 1 |
0.1%
|
| 49 | prefer_not_to_answer | 20 |
2.5%
|
| 50 | social_media | 71 |
8.7%
|
| 51 | social_media complaint | 1 |
0.1%
|
| 52 | social_media complaint telephone_calls | 1 |
0.1%
|
| 53 | social_media email | 7 |
0.9%
|
| 54 | social_media email complaint | 2 |
0.2%
|
| 55 | social_media email messaging_apps | 1 |
0.1%
|
| 56 | social_media email telephone_calls | 1 |
0.1%
|
| 57 | social_media face-to-face_interactions | 13 |
1.6%
|
| 58 | social_media face-to-face_interactions messaging_apps | 1 |
0.1%
|
| 59 | social_media face-to-face_interactions online_form | 1 |
0.1%
|
| 60 | social_media messaging_apps | 2 |
0.2%
|
| 61 | social_media messaging_apps face-to-face_interactions | 1 |
0.1%
|
| 62 | social_media messaging_apps suggestion_box | 1 |
0.1%
|
| 63 | social_media online_form | 1 |
0.1%
|
| 64 | social_media online_form complaint | 1 |
0.1%
|
| 65 | social_media online_form telephone_calls | 3 |
0.4%
|
| 66 | social_media suggestion_box | 1 |
0.1%
|
| 67 | social_media suggestion_box email | 1 |
0.1%
|
| 68 | social_media suggestion_box face-to-face_interactions | 1 |
0.1%
|
| 69 | social_media telephone_calls | 56 |
6.9%
|
| 70 | social_media telephone_calls complaint | 2 |
0.2%
|
| 71 | social_media telephone_calls email | 3 |
0.4%
|
| 72 | social_media telephone_calls face-to-face_interactions | 6 |
0.7%
|
| 73 | social_media telephone_calls face-to-face_interactions email complaint | 1 |
0.1%
|
| 74 | social_media telephone_calls face-to-face_interactions online_form | 1 |
0.1%
|
| 75 | social_media telephone_calls online_form | 2 |
0.2%
|
| 76 | social_media telephone_calls suggestion_box | 1 |
0.1%
|
| 77 | suggestion_box | 11 |
1.3%
|
| 78 | suggestion_box email | 1 |
0.1%
|
| 79 | suggestion_box email online_form | 1 |
0.1%
|
| 80 | suggestion_box face-to-face_interactions | 1 |
0.1%
|
| 81 | suggestion_box face-to-face_interactions telephone_calls | 2 |
0.2%
|
| 82 | suggestion_box online_form | 1 |
0.1%
|
| 83 | suggestion_box social_media | 1 |
0.1%
|
| 84 | telephone_calls | 141 |
17.3%
|
| 85 | telephone_calls complaint | 2 |
0.2%
|
| 86 | telephone_calls email | 3 |
0.4%
|
| 87 | telephone_calls email suggestion_box | 2 |
0.2%
|
| 88 | telephone_calls face-to-face_interactions | 28 |
3.4%
|
| 89 | telephone_calls face-to-face_interactions suggestion_box | 1 |
0.1%
|
| 90 | telephone_calls messaging_apps | 3 |
0.4%
|
| 91 | telephone_calls online_form | 7 |
0.9%
|
| 92 | telephone_calls online_form email | 2 |
0.2%
|
| 93 | telephone_calls online_form social_media | 1 |
0.1%
|
| 94 | telephone_calls social_media | 8 |
1%
|
| 95 | telephone_calls social_media complaint | 1 |
0.1%
|
| 96 | telephone_calls social_media email | 1 |
0.1%
|
| 97 | telephone_calls social_media face-to-face_interactions | 2 |
0.2%
|
| 98 | telephone_calls social_media online_form | 2 |
0.2%
|