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Multi-Sector Needs Assessment (MSNA) - 2023

Bulgaria, 2023
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Reference ID
UNHCR_BGR_2023_MSNA
Producer(s)
UNHCR
Collections
Europe Needs Assessments
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Created on
Jan 31, 2024
Last modified
Sep 06, 2024
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How would you prefer to provide feedback to aid providers about the behaviour of aid providers and other sensitive issues (e.g. gender based violence, sexual exploitation and abuse)? (PSEA4_SM_RPT_CHANNEL)

Data file: Households

Overview

Valid: 1044
Invalid: 0
Type: Discrete
Range: 1 - 90
Format: Factor

Questions and instructions

Categories
Value Category Cases
1 complaint 16
1.5%
2 complaint suggestion_box 2
0.2%
3 do_not_know 79
7.6%
4 email 23
2.2%
5 email complaint 2
0.2%
6 email complaint suggestion_box 2
0.2%
7 email suggestion_box 4
0.4%
8 face-to-face_interactions 39
3.7%
9 face-to-face_interactions complaint 8
0.8%
10 face-to-face_interactions email 3
0.3%
11 face-to-face_interactions email complaint suggestion_box 1
0.1%
12 face-to-face_interactions online_form 2
0.2%
13 face-to-face_interactions online_form email 1
0.1%
14 face-to-face_interactions online_form suggestion_box 3
0.3%
15 face-to-face_interactions suggestion_box 2
0.2%
16 messaging_apps 34
3.3%
17 messaging_apps email suggestion_box 1
0.1%
18 messaging_apps face-to-face_interactions 1
0.1%
19 messaging_apps face-to-face_interactions email 2
0.2%
20 messaging_apps face-to-face_interactions online_form 4
0.4%
21 messaging_apps online_form 5
0.5%
22 messaging_apps online_form email 3
0.3%
23 messaging_apps suggestion_box 2
0.2%
24 online_form 66
6.3%
25 online_form complaint 2
0.2%
26 online_form email 7
0.7%
27 online_form email suggestion_box 1
0.1%
28 online_form suggestion_box 7
0.7%
29 other 3
0.3%
30 prefer_not_to_answer 45
4.3%
31 social_media 156
14.9%
32 social_media complaint 7
0.7%
33 social_media complaint suggestion_box 3
0.3%
34 social_media email 10
1%
35 social_media email suggestion_box 3
0.3%
36 social_media face-to-face_interactions 12
1.1%
37 social_media face-to-face_interactions email 4
0.4%
38 social_media face-to-face_interactions online_form 9
0.9%
39 social_media face-to-face_interactions online_form email complaint 1
0.1%
40 social_media face-to-face_interactions suggestion_box 3
0.3%
41 social_media messaging_apps 2
0.2%
42 social_media messaging_apps email 1
0.1%
43 social_media messaging_apps email complaint 1
0.1%
44 social_media messaging_apps face-to-face_interactions 9
0.9%
45 social_media messaging_apps face-to-face_interactions email complaint 1
0.1%
46 social_media messaging_apps face-to-face_interactions online_form 2
0.2%
47 social_media messaging_apps online_form 3
0.3%
48 social_media messaging_apps online_form email 1
0.1%
49 social_media messaging_apps online_form email complaint 1
0.1%
50 social_media messaging_apps suggestion_box 1
0.1%
51 social_media online_form 31
3%
52 social_media online_form complaint 9
0.9%
53 social_media online_form email 2
0.2%
54 social_media online_form email complaint 2
0.2%
55 social_media online_form email suggestion_box 1
0.1%
56 social_media online_form suggestion_box 1
0.1%
57 social_media suggestion_box 8
0.8%
58 social_media telephone_calls 82
7.9%
59 social_media telephone_calls complaint 5
0.5%
60 social_media telephone_calls email 8
0.8%
61 social_media telephone_calls face-to-face_interactions 21
2%
62 social_media telephone_calls face-to-face_interactions online_form 1
0.1%
63 social_media telephone_calls messaging_apps 3
0.3%
64 social_media telephone_calls messaging_apps face-to-face_interactions email suggestion_box 1
0.1%
65 social_media telephone_calls messaging_apps face-to-face_interactions online_form email complaint 1
0.1%
66 social_media telephone_calls messaging_apps face-to-face_interactions online_form email complaint suggestion_box 0
0%
67 social_media telephone_calls messaging_apps online_form email 1
0.1%
68 social_media telephone_calls online_form 7
0.7%
69 social_media telephone_calls online_form complaint 1
0.1%
70 social_media telephone_calls online_form email 3
0.3%
71 social_media telephone_calls suggestion_box 3
0.3%
72 suggestion_box 41
3.9%
73 telephone_calls 138
13.2%
74 telephone_calls complaint 10
1%
75 telephone_calls email 12
1.1%
76 telephone_calls email complaint 1
0.1%
77 telephone_calls email suggestion_box 1
0.1%
78 telephone_calls face-to-face_interactions 7
0.7%
79 telephone_calls face-to-face_interactions complaint 3
0.3%
80 telephone_calls face-to-face_interactions email 4
0.4%
81 telephone_calls face-to-face_interactions online_form 1
0.1%
82 telephone_calls face-to-face_interactions online_form complaint 1
0.1%
83 telephone_calls messaging_apps 5
0.5%
84 telephone_calls messaging_apps email complaint 1
0.1%
85 telephone_calls messaging_apps suggestion_box 1
0.1%
86 telephone_calls online_form 9
0.9%
87 telephone_calls online_form complaint 2
0.2%
88 telephone_calls online_form email 3
0.3%
89 telephone_calls online_form suggestion_box 2
0.2%
90 telephone_calls suggestion_box 11
1.1%
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
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