Value | Category | Cases | |
---|---|---|---|
1 | complaint | 8 |
0.1%
|
2 | complaint online_form | 1 |
0%
|
3 | complaint telephone_calls messaging_apps email | 1 |
0%
|
4 | do_not_know | 92 |
1.6%
|
5 | 17 |
0.3%
|
|
6 | email messaging_apps suggestion_box | 1 |
0%
|
7 | email messaging_apps telephone_calls | 1 |
0%
|
8 | email online_form | 2 |
0%
|
9 | email online_form social_media | 1 |
0%
|
10 | email suggestion_box | 1 |
0%
|
11 | email telephone_calls | 1 |
0%
|
12 | face-to-face_interactions | 116 |
2.1%
|
13 | face-to-face_interactions complaint | 1 |
0%
|
14 | face-to-face_interactions email | 2 |
0%
|
15 | face-to-face_interactions messaging_apps suggestion_box | 2 |
0%
|
16 | face-to-face_interactions online_form | 4 |
0.1%
|
17 | face-to-face_interactions online_form complaint | 1 |
0%
|
18 | face-to-face_interactions online_form social_media | 2 |
0%
|
19 | face-to-face_interactions online_form social_media telephone_calls | 1 |
0%
|
20 | face-to-face_interactions online_form suggestion_box | 2 |
0%
|
21 | face-to-face_interactions other | 1 |
0%
|
22 | face-to-face_interactions social_media | 1 |
0%
|
23 | face-to-face_interactions suggestion_box | 4 |
0.1%
|
24 | face-to-face_interactions telephone_calls | 3 |
0.1%
|
25 | face-to-face_interactions telephone_calls other | 1 |
0%
|
26 | face-to-face_interactions telephone_calls social_media | 1 |
0%
|
27 | messaging_apps | 5 |
0.1%
|
28 | messaging_apps online_form email | 1 |
0%
|
29 | messaging_apps social_media | 1 |
0%
|
30 | online_form | 55 |
1%
|
31 | online_form complaint email | 1 |
0%
|
32 | online_form email | 5 |
0.1%
|
33 | online_form face-to-face_interactions | 3 |
0.1%
|
34 | online_form messaging_apps | 1 |
0%
|
35 | online_form social_media | 3 |
0.1%
|
36 | online_form suggestion_box | 3 |
0.1%
|
37 | online_form telephone_calls | 2 |
0%
|
38 | other | 9 |
0.2%
|
39 | other face-to-face_interactions | 1 |
0%
|
40 | prefer_not_to_answer | 20 |
0.4%
|
41 | social_media | 125 |
2.2%
|
42 | social_media complaint | 3 |
0.1%
|
43 | social_media face-to-face_interactions | 24 |
0.4%
|
44 | social_media face-to-face_interactions email | 1 |
0%
|
45 | social_media face-to-face_interactions messaging_apps | 2 |
0%
|
46 | social_media face-to-face_interactions online_form | 8 |
0.1%
|
47 | social_media face-to-face_interactions suggestion_box | 1 |
0%
|
48 | social_media face-to-face_interactions telephone_calls | 0 |
0%
|
49 | social_media messaging_apps | 10 |
0.2%
|
50 | social_media messaging_apps face-to-face_interactions | 1 |
0%
|
51 | social_media online_form | 22 |
0.4%
|
52 | social_media online_form email | 1 |
0%
|
53 | social_media online_form telephone_calls | 2 |
0%
|
54 | social_media telephone_calls | 33 |
0.6%
|
55 | social_media telephone_calls email | 1 |
0%
|
56 | social_media telephone_calls face-to-face_interactions | 2 |
0%
|
57 | social_media telephone_calls messaging_apps | 3 |
0.1%
|
58 | social_media telephone_calls messaging_apps email | 1 |
0%
|
59 | social_media telephone_calls online_form | 5 |
0.1%
|
60 | social_media telephone_calls suggestion_box | 1 |
0%
|
61 | suggestion_box | 12 |
0.2%
|
62 | suggestion_box complaint | 1 |
0%
|
63 | suggestion_box face-to-face_interactions | 5 |
0.1%
|
64 | suggestion_box other | 2 |
0%
|
65 | telephone_calls | 82 |
1.5%
|
66 | telephone_calls complaint face-to-face_interactions | 1 |
0%
|
67 | telephone_calls email | 1 |
0%
|
68 | telephone_calls email face-to-face_interactions | 1 |
0%
|
69 | telephone_calls email messaging_apps | 1 |
0%
|
70 | telephone_calls email online_form | 1 |
0%
|
71 | telephone_calls face-to-face_interactions | 6 |
0.1%
|
72 | telephone_calls messaging_apps | 1 |
0%
|
73 | telephone_calls messaging_apps online_form | 1 |
0%
|
74 | telephone_calls messaging_apps social_media | 1 |
0%
|
75 | telephone_calls online_form | 5 |
0.1%
|
76 | telephone_calls social_media | 7 |
0.1%
|
77 | telephone_calls social_media online_form | 1 |
0%
|
78 | telephone_calls suggestion_box | 2 |
0%
|
Missing value | 4862 |
86.6%
|