| Value | Category | Cases | |
|---|---|---|---|
| 1 | complaint | 8 |
0.1%
|
| 2 | complaint online_form | 1 |
0%
|
| 3 | complaint telephone_calls messaging_apps email | 1 |
0%
|
| 4 | do_not_know | 92 |
1.6%
|
| 5 | 17 |
0.3%
|
|
| 6 | email messaging_apps suggestion_box | 1 |
0%
|
| 7 | email messaging_apps telephone_calls | 1 |
0%
|
| 8 | email online_form | 2 |
0%
|
| 9 | email online_form social_media | 1 |
0%
|
| 10 | email suggestion_box | 1 |
0%
|
| 11 | email telephone_calls | 1 |
0%
|
| 12 | face-to-face_interactions | 116 |
2.1%
|
| 13 | face-to-face_interactions complaint | 1 |
0%
|
| 14 | face-to-face_interactions email | 2 |
0%
|
| 15 | face-to-face_interactions messaging_apps suggestion_box | 2 |
0%
|
| 16 | face-to-face_interactions online_form | 4 |
0.1%
|
| 17 | face-to-face_interactions online_form complaint | 1 |
0%
|
| 18 | face-to-face_interactions online_form social_media | 2 |
0%
|
| 19 | face-to-face_interactions online_form social_media telephone_calls | 1 |
0%
|
| 20 | face-to-face_interactions online_form suggestion_box | 2 |
0%
|
| 21 | face-to-face_interactions other | 1 |
0%
|
| 22 | face-to-face_interactions social_media | 1 |
0%
|
| 23 | face-to-face_interactions suggestion_box | 4 |
0.1%
|
| 24 | face-to-face_interactions telephone_calls | 3 |
0.1%
|
| 25 | face-to-face_interactions telephone_calls other | 1 |
0%
|
| 26 | face-to-face_interactions telephone_calls social_media | 1 |
0%
|
| 27 | messaging_apps | 5 |
0.1%
|
| 28 | messaging_apps online_form email | 1 |
0%
|
| 29 | messaging_apps social_media | 1 |
0%
|
| 30 | online_form | 55 |
1%
|
| 31 | online_form complaint email | 1 |
0%
|
| 32 | online_form email | 5 |
0.1%
|
| 33 | online_form face-to-face_interactions | 3 |
0.1%
|
| 34 | online_form messaging_apps | 1 |
0%
|
| 35 | online_form social_media | 3 |
0.1%
|
| 36 | online_form suggestion_box | 3 |
0.1%
|
| 37 | online_form telephone_calls | 2 |
0%
|
| 38 | other | 9 |
0.2%
|
| 39 | other face-to-face_interactions | 1 |
0%
|
| 40 | prefer_not_to_answer | 20 |
0.4%
|
| 41 | social_media | 125 |
2.2%
|
| 42 | social_media complaint | 3 |
0.1%
|
| 43 | social_media face-to-face_interactions | 24 |
0.4%
|
| 44 | social_media face-to-face_interactions email | 1 |
0%
|
| 45 | social_media face-to-face_interactions messaging_apps | 2 |
0%
|
| 46 | social_media face-to-face_interactions online_form | 8 |
0.1%
|
| 47 | social_media face-to-face_interactions suggestion_box | 1 |
0%
|
| 48 | social_media face-to-face_interactions telephone_calls | 0 |
0%
|
| 49 | social_media messaging_apps | 10 |
0.2%
|
| 50 | social_media messaging_apps face-to-face_interactions | 1 |
0%
|
| 51 | social_media online_form | 22 |
0.4%
|
| 52 | social_media online_form email | 1 |
0%
|
| 53 | social_media online_form telephone_calls | 2 |
0%
|
| 54 | social_media telephone_calls | 33 |
0.6%
|
| 55 | social_media telephone_calls email | 1 |
0%
|
| 56 | social_media telephone_calls face-to-face_interactions | 2 |
0%
|
| 57 | social_media telephone_calls messaging_apps | 3 |
0.1%
|
| 58 | social_media telephone_calls messaging_apps email | 1 |
0%
|
| 59 | social_media telephone_calls online_form | 5 |
0.1%
|
| 60 | social_media telephone_calls suggestion_box | 1 |
0%
|
| 61 | suggestion_box | 12 |
0.2%
|
| 62 | suggestion_box complaint | 1 |
0%
|
| 63 | suggestion_box face-to-face_interactions | 5 |
0.1%
|
| 64 | suggestion_box other | 2 |
0%
|
| 65 | telephone_calls | 82 |
1.5%
|
| 66 | telephone_calls complaint face-to-face_interactions | 1 |
0%
|
| 67 | telephone_calls email | 1 |
0%
|
| 68 | telephone_calls email face-to-face_interactions | 1 |
0%
|
| 69 | telephone_calls email messaging_apps | 1 |
0%
|
| 70 | telephone_calls email online_form | 1 |
0%
|
| 71 | telephone_calls face-to-face_interactions | 6 |
0.1%
|
| 72 | telephone_calls messaging_apps | 1 |
0%
|
| 73 | telephone_calls messaging_apps online_form | 1 |
0%
|
| 74 | telephone_calls messaging_apps social_media | 1 |
0%
|
| 75 | telephone_calls online_form | 5 |
0.1%
|
| 76 | telephone_calls social_media | 7 |
0.1%
|
| 77 | telephone_calls social_media online_form | 1 |
0%
|
| 78 | telephone_calls suggestion_box | 2 |
0%
|
| Missing value | 4862 |
86.6%
|