| Value | Category | Cases | |
|---|---|---|---|
| 1 | complaint/suggestion_box | 16 |
2%
|
| 2 | complaint/suggestion_box email | 1 |
0.1%
|
| 3 | complaint/suggestion_box face-to-face_interactions | 2 |
0.2%
|
| 4 | complaint/suggestion_box online_form | 2 |
0.2%
|
| 5 | complaint/suggestion_box social_media | 1 |
0.1%
|
| 6 | complaint/suggestion_box telephone_calls | 2 |
0.2%
|
| 7 | do_not_know | 44 |
5.5%
|
| 8 | 2 |
0.2%
|
|
| 9 | email complaint/suggestion_box | 1 |
0.1%
|
| 10 | email social_media | 1 |
0.1%
|
| 11 | email social_media telephone_calls | 0 |
0%
|
| 12 | face-to-face_interactions | 34 |
4.2%
|
| 13 | face-to-face_interactions complaint/suggestion_box | 2 |
0.2%
|
| 14 | face-to-face_interactions complaint/suggestion_box social_media | 1 |
0.1%
|
| 15 | face-to-face_interactions messaging_apps social_media telephone_calls | 1 |
0.1%
|
| 16 | face-to-face_interactions online_form | 5 |
0.6%
|
| 17 | face-to-face_interactions social_media email | 1 |
0.1%
|
| 18 | face-to-face_interactions telephone_calls | 6 |
0.7%
|
| 19 | face-to-face_interactions telephone_calls complaint/suggestion_box | 0 |
0%
|
| 20 | messaging_apps | 19 |
2.4%
|
| 21 | messaging_apps email | 1 |
0.1%
|
| 22 | messaging_apps face-to-face_interactions | 0 |
0%
|
| 23 | messaging_apps telephone_calls | 1 |
0.1%
|
| 24 | online_form | 17 |
2.1%
|
| 25 | online_form complaint/suggestion_box | 3 |
0.4%
|
| 26 | online_form face-to-face_interactions | 1 |
0.1%
|
| 27 | online_form social_media | 3 |
0.4%
|
| 28 | online_form social_media email | 1 |
0.1%
|
| 29 | online_form telephone_calls | 1 |
0.1%
|
| 30 | online_form telephone_calls social_media | 1 |
0.1%
|
| 31 | prefer_not_to_answer | 12 |
1.5%
|
| 32 | social_media | 140 |
17.4%
|
| 33 | social_media complaint/suggestion_box | 5 |
0.6%
|
| 34 | social_media email | 2 |
0.2%
|
| 35 | social_media face-to-face_interactions | 6 |
0.7%
|
| 36 | social_media messaging_apps | 8 |
1%
|
| 37 | social_media messaging_apps online_form | 1 |
0.1%
|
| 38 | social_media messaging_apps telephone_calls | 2 |
0.2%
|
| 39 | social_media online_form | 9 |
1.1%
|
| 40 | social_media online_form complaint/suggestion_box | 0 |
0%
|
| 41 | social_media online_form email | 2 |
0.2%
|
| 42 | social_media online_form face-to-face_interactions complaint/suggestion_box | 1 |
0.1%
|
| 43 | social_media telephone_calls | 86 |
10.7%
|
| 44 | social_media telephone_calls complaint/suggestion_box | 2 |
0.2%
|
| 45 | social_media telephone_calls email | 4 |
0.5%
|
| 46 | social_media telephone_calls email face-to-face_interactions | 1 |
0.1%
|
| 47 | social_media telephone_calls email online_form | 3 |
0.4%
|
| 48 | social_media telephone_calls face-to-face_interactions | 5 |
0.6%
|
| 49 | social_media telephone_calls messaging_apps | 61 |
7.6%
|
| 50 | social_media telephone_calls messaging_apps complaint/suggestion_box | 1 |
0.1%
|
| 51 | social_media telephone_calls messaging_apps complaint/suggestion_box email | 1 |
0.1%
|
| 52 | social_media telephone_calls messaging_apps complaint/suggestion_box email face-to-face_interactions online_form | 1 |
0.1%
|
| 53 | social_media telephone_calls messaging_apps face-to-face_interactions | 1 |
0.1%
|
| 54 | social_media telephone_calls messaging_apps face-to-face_interactions online_form email complaint/suggestion_box | 1 |
0.1%
|
| 55 | social_media telephone_calls messaging_apps online_form email complaint/suggestion_box | 1 |
0.1%
|
| 56 | social_media telephone_calls online_form | 6 |
0.7%
|
| 57 | social_media telephone_calls online_form email complaint/suggestion_box | 1 |
0.1%
|
| 58 | telephone_calls | 191 |
23.7%
|
| 59 | telephone_calls complaint/suggestion_box | 5 |
0.6%
|
| 60 | telephone_calls email | 5 |
0.6%
|
| 61 | telephone_calls face-to-face_interactions | 4 |
0.5%
|
| 62 | telephone_calls face-to-face_interactions complaint/suggestion_box | 3 |
0.4%
|
| 63 | telephone_calls messaging_apps | 17 |
2.1%
|
| 64 | telephone_calls messaging_apps face-to-face_interactions | 1 |
0.1%
|
| 65 | telephone_calls messaging_apps online_form | 1 |
0.1%
|
| 66 | telephone_calls messaging_apps social_media | 6 |
0.7%
|
| 67 | telephone_calls messaging_apps social_media online_form | 2 |
0.2%
|
| 68 | telephone_calls online_form | 2 |
0.2%
|
| 69 | telephone_calls social_media | 26 |
3.2%
|
| 70 | telephone_calls social_media complaint/suggestion_box | 2 |
0.2%
|
| 71 | telephone_calls social_media face-to-face_interactions online_form email | 1 |
0.1%
|
| 72 | telephone_calls social_media messaging_apps | 4 |
0.5%
|
| 73 | telephone_calls social_media online_form | 1 |
0.1%
|
| 74 | telephone_calls social_media online_form email | 1 |
0.1%
|