Value | Category | Cases | |
---|---|---|---|
1 | complaint/suggestion_box | 16 |
2%
|
2 | complaint/suggestion_box email | 1 |
0.1%
|
3 | complaint/suggestion_box face-to-face_interactions | 2 |
0.2%
|
4 | complaint/suggestion_box online_form | 2 |
0.2%
|
5 | complaint/suggestion_box social_media | 1 |
0.1%
|
6 | complaint/suggestion_box telephone_calls | 2 |
0.2%
|
7 | do_not_know | 44 |
5.5%
|
8 | 2 |
0.2%
|
|
9 | email complaint/suggestion_box | 1 |
0.1%
|
10 | email social_media | 1 |
0.1%
|
11 | email social_media telephone_calls | 0 |
0%
|
12 | face-to-face_interactions | 34 |
4.2%
|
13 | face-to-face_interactions complaint/suggestion_box | 2 |
0.2%
|
14 | face-to-face_interactions complaint/suggestion_box social_media | 1 |
0.1%
|
15 | face-to-face_interactions messaging_apps social_media telephone_calls | 1 |
0.1%
|
16 | face-to-face_interactions online_form | 5 |
0.6%
|
17 | face-to-face_interactions social_media email | 1 |
0.1%
|
18 | face-to-face_interactions telephone_calls | 6 |
0.7%
|
19 | face-to-face_interactions telephone_calls complaint/suggestion_box | 0 |
0%
|
20 | messaging_apps | 19 |
2.4%
|
21 | messaging_apps email | 1 |
0.1%
|
22 | messaging_apps face-to-face_interactions | 0 |
0%
|
23 | messaging_apps telephone_calls | 1 |
0.1%
|
24 | online_form | 17 |
2.1%
|
25 | online_form complaint/suggestion_box | 3 |
0.4%
|
26 | online_form face-to-face_interactions | 1 |
0.1%
|
27 | online_form social_media | 3 |
0.4%
|
28 | online_form social_media email | 1 |
0.1%
|
29 | online_form telephone_calls | 1 |
0.1%
|
30 | online_form telephone_calls social_media | 1 |
0.1%
|
31 | prefer_not_to_answer | 12 |
1.5%
|
32 | social_media | 140 |
17.4%
|
33 | social_media complaint/suggestion_box | 5 |
0.6%
|
34 | social_media email | 2 |
0.2%
|
35 | social_media face-to-face_interactions | 6 |
0.7%
|
36 | social_media messaging_apps | 8 |
1%
|
37 | social_media messaging_apps online_form | 1 |
0.1%
|
38 | social_media messaging_apps telephone_calls | 2 |
0.2%
|
39 | social_media online_form | 9 |
1.1%
|
40 | social_media online_form complaint/suggestion_box | 0 |
0%
|
41 | social_media online_form email | 2 |
0.2%
|
42 | social_media online_form face-to-face_interactions complaint/suggestion_box | 1 |
0.1%
|
43 | social_media telephone_calls | 86 |
10.7%
|
44 | social_media telephone_calls complaint/suggestion_box | 2 |
0.2%
|
45 | social_media telephone_calls email | 4 |
0.5%
|
46 | social_media telephone_calls email face-to-face_interactions | 1 |
0.1%
|
47 | social_media telephone_calls email online_form | 3 |
0.4%
|
48 | social_media telephone_calls face-to-face_interactions | 5 |
0.6%
|
49 | social_media telephone_calls messaging_apps | 61 |
7.6%
|
50 | social_media telephone_calls messaging_apps complaint/suggestion_box | 1 |
0.1%
|
51 | social_media telephone_calls messaging_apps complaint/suggestion_box email | 1 |
0.1%
|
52 | social_media telephone_calls messaging_apps complaint/suggestion_box email face-to-face_interactions online_form | 1 |
0.1%
|
53 | social_media telephone_calls messaging_apps face-to-face_interactions | 1 |
0.1%
|
54 | social_media telephone_calls messaging_apps face-to-face_interactions online_form email complaint/suggestion_box | 1 |
0.1%
|
55 | social_media telephone_calls messaging_apps online_form email complaint/suggestion_box | 1 |
0.1%
|
56 | social_media telephone_calls online_form | 6 |
0.7%
|
57 | social_media telephone_calls online_form email complaint/suggestion_box | 1 |
0.1%
|
58 | telephone_calls | 191 |
23.7%
|
59 | telephone_calls complaint/suggestion_box | 5 |
0.6%
|
60 | telephone_calls email | 5 |
0.6%
|
61 | telephone_calls face-to-face_interactions | 4 |
0.5%
|
62 | telephone_calls face-to-face_interactions complaint/suggestion_box | 3 |
0.4%
|
63 | telephone_calls messaging_apps | 17 |
2.1%
|
64 | telephone_calls messaging_apps face-to-face_interactions | 1 |
0.1%
|
65 | telephone_calls messaging_apps online_form | 1 |
0.1%
|
66 | telephone_calls messaging_apps social_media | 6 |
0.7%
|
67 | telephone_calls messaging_apps social_media online_form | 2 |
0.2%
|
68 | telephone_calls online_form | 2 |
0.2%
|
69 | telephone_calls social_media | 26 |
3.2%
|
70 | telephone_calls social_media complaint/suggestion_box | 2 |
0.2%
|
71 | telephone_calls social_media face-to-face_interactions online_form email | 1 |
0.1%
|
72 | telephone_calls social_media messaging_apps | 4 |
0.5%
|
73 | telephone_calls social_media online_form | 1 |
0.1%
|
74 | telephone_calls social_media online_form email | 1 |
0.1%
|