| Value | Category | Cases | |
|---|---|---|---|
| 1 | Complaint | 2 |
1.1%
|
| 2 | Complaint Suggestion box | 2 |
1.1%
|
| 3 | Do not know | 10 |
5.3%
|
| 4 | 17 |
8.9%
|
|
| 5 | Face-to-Face interactions | 18 |
9.5%
|
| 6 | Face-to-Face interactions Email | 4 |
2.1%
|
| 7 | Face-to-Face interactions Online form | 2 |
1.1%
|
| 8 | Face-to-Face interactions Online form Email | 1 |
0.5%
|
| 9 | Messaging Apps | 4 |
2.1%
|
| 10 | Messaging Apps Online form | 1 |
0.5%
|
| 11 | Messaging Apps Online form Suggestion box | 1 |
0.5%
|
| 12 | Online form | 9 |
4.7%
|
| 13 | Online form Complaint | 1 |
0.5%
|
| 14 | Online form Email | 5 |
2.6%
|
| 15 | Online form Email Complaint | 2 |
1.1%
|
| 16 | Online form Email Suggestion box | 1 |
0.5%
|
| 17 | Online form Other | 1 |
0.5%
|
| 18 | Online form Suggestion box | 1 |
0.5%
|
| 19 | Other | 2 |
1.1%
|
| 20 | Prefer not to answer | 2 |
1.1%
|
| 21 | Social Media | 57 |
30%
|
| 22 | Social Media Complaint | 1 |
0.5%
|
| 23 | Social Media Email | 2 |
1.1%
|
| 24 | Social Media Face-to-Face interactions | 3 |
1.6%
|
| 25 | Social Media Face-to-Face interactions Email | 1 |
0.5%
|
| 26 | Social Media Messaging Apps Email | 1 |
0.5%
|
| 27 | Social Media Messaging Apps Face-to-Face interactions | 1 |
0.5%
|
| 28 | Social Media Messaging Apps Face-to-Face interactions Complaint | 1 |
0.5%
|
| 29 | Social Media Messaging Apps Face-to-Face interactions Email | 1 |
0.5%
|
| 30 | Social Media Messaging Apps Online form | 1 |
0.5%
|
| 31 | Social Media Messaging Apps Online form Email | 1 |
0.5%
|
| 32 | Social Media Online form | 2 |
1.1%
|
| 33 | Social Media Online form Email | 4 |
2.1%
|
| 34 | Social Media Online form Suggestion box | 1 |
0.5%
|
| 35 | Social Media Suggestion box | 2 |
1.1%
|
| 36 | Social Media Telephone calls | 3 |
1.6%
|
| 37 | Social Media Telephone calls Face-to-Face interactions | 2 |
1.1%
|
| 38 | Social Media Telephone calls Online form | 1 |
0.5%
|
| 39 | Social Media Telephone calls Online form Email | 1 |
0.5%
|
| 40 | Suggestion box | 2 |
1.1%
|
| 41 | Telephone calls | 11 |
5.8%
|
| 42 | Telephone calls Face-to-Face interactions | 1 |
0.5%
|
| 43 | Telephone calls Messaging Apps | 2 |
1.1%
|
| 44 | Telephone calls Messaging Apps Online form Email | 1 |
0.5%
|
| 45 | Telephone calls Online form Email | 1 |
0.5%
|