Value | Category | Cases | |
---|---|---|---|
1 | Complaint | 2 |
1.1%
|
2 | Complaint Suggestion box | 2 |
1.1%
|
3 | Do not know | 10 |
5.3%
|
4 | 17 |
8.9%
|
|
5 | Face-to-Face interactions | 18 |
9.5%
|
6 | Face-to-Face interactions Email | 4 |
2.1%
|
7 | Face-to-Face interactions Online form | 2 |
1.1%
|
8 | Face-to-Face interactions Online form Email | 1 |
0.5%
|
9 | Messaging Apps | 4 |
2.1%
|
10 | Messaging Apps Online form | 1 |
0.5%
|
11 | Messaging Apps Online form Suggestion box | 1 |
0.5%
|
12 | Online form | 9 |
4.7%
|
13 | Online form Complaint | 1 |
0.5%
|
14 | Online form Email | 5 |
2.6%
|
15 | Online form Email Complaint | 2 |
1.1%
|
16 | Online form Email Suggestion box | 1 |
0.5%
|
17 | Online form Other | 1 |
0.5%
|
18 | Online form Suggestion box | 1 |
0.5%
|
19 | Other | 2 |
1.1%
|
20 | Prefer not to answer | 2 |
1.1%
|
21 | Social Media | 57 |
30%
|
22 | Social Media Complaint | 1 |
0.5%
|
23 | Social Media Email | 2 |
1.1%
|
24 | Social Media Face-to-Face interactions | 3 |
1.6%
|
25 | Social Media Face-to-Face interactions Email | 1 |
0.5%
|
26 | Social Media Messaging Apps Email | 1 |
0.5%
|
27 | Social Media Messaging Apps Face-to-Face interactions | 1 |
0.5%
|
28 | Social Media Messaging Apps Face-to-Face interactions Complaint | 1 |
0.5%
|
29 | Social Media Messaging Apps Face-to-Face interactions Email | 1 |
0.5%
|
30 | Social Media Messaging Apps Online form | 1 |
0.5%
|
31 | Social Media Messaging Apps Online form Email | 1 |
0.5%
|
32 | Social Media Online form | 2 |
1.1%
|
33 | Social Media Online form Email | 4 |
2.1%
|
34 | Social Media Online form Suggestion box | 1 |
0.5%
|
35 | Social Media Suggestion box | 2 |
1.1%
|
36 | Social Media Telephone calls | 3 |
1.6%
|
37 | Social Media Telephone calls Face-to-Face interactions | 2 |
1.1%
|
38 | Social Media Telephone calls Online form | 1 |
0.5%
|
39 | Social Media Telephone calls Online form Email | 1 |
0.5%
|
40 | Suggestion box | 2 |
1.1%
|
41 | Telephone calls | 11 |
5.8%
|
42 | Telephone calls Face-to-Face interactions | 1 |
0.5%
|
43 | Telephone calls Messaging Apps | 2 |
1.1%
|
44 | Telephone calls Messaging Apps Online form Email | 1 |
0.5%
|
45 | Telephone calls Online form Email | 1 |
0.5%
|