Value | Category | Cases | |
---|---|---|---|
1 | Card stuck in ATM/not functioning | 52 |
5.6%
|
2 | Cash assistance terminated (request for further information/appeal) | 110 |
11.9%
|
3 | Change in status requiring update to registration data | 63 |
6.8%
|
4 | Dont know | 7 |
0.8%
|
5 | Experienced threats/insecurity/theft of cash in other locations | 3 |
0.3%
|
6 | Lost/forgotten PIN | 31 |
3.4%
|
7 | Lost/stolen card | 20 |
2.2%
|
8 | Non-transfer/late transfer of cash to card | 65 |
7.1%
|
9 | Other non-cash related issues e.g. access to services | 168 |
18.2%
|
10 | Other protection threats (not directly related to cash assistance) | 13 |
1.4%
|
11 | Request for emergency cash assistance e.g. to access health care | 389 |
42.2%
|
Sysmiss | 2843 |