| Value | Category | Cases | |
|---|---|---|---|
| 1 | Dissatisfied | 200 |
21.7%
|
| 2 | Dont know | 6 |
0.7%
|
| 3 | I have never called the helpline before | 16 |
1.7%
|
| 4 | Neither satisfied nor dissatisfied | 142 |
15.4%
|
| 5 | Satisfied | 292 |
31.7%
|
| 6 | Very dissatisfied | 192 |
20.8%
|
| 7 | Very satisfied | 73 |
7.9%
|
| Sysmiss | 2843 |