Financial Literacy and Financial Services Survey 2011

Bosnia and Herzegovina, 2011

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Reference ID

WBG_BIH_2011_FLFS_v01_M

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The World Bank Microdata Library

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May 19, 2021

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May 19, 2021

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USF8B. What did you do after you discovered the problem? (Usf8b_1)

Data file: World_Bank_BIH_FinLit_Survey

Overview

Valid: 43

Invalid: 993

Type: Discrete

Decimal: 0

Start: 540

End: 541

Width: 2

Range: 1 - 99

Format: Numeric

Questions and instructions

Literal question

What did you do after you discovered the problem?

Categories

Value	Category	Cases
1	Nothing	28	65.1%
2	I stopped using the service before the contract expired	9	20.9%
3	I submitted a complaint to the company which sold me...	1	2.3%
4	I submitted a complaint to the appropriate government...	0	0%
5	Other	0	0%
6	withdraw from loan	2	4.7%
99	Don’t know, Don’t remember	3	7%
Sysmiss		993

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Question post text

Multiple responses possible

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