Financial Literacy and Financial Services Survey 2011

Bosnia and Herzegovina, 2011

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Reference ID

WBG_BIH_2011_FLFS_v01_M

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IPSOS

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The World Bank Microdata Library

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May 19, 2021

Last modified

May 19, 2021

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USF8B. What did you do after you discovered the problem? (Usf8b_4)

Data file: World_Bank_BIH_FinLit_Survey

Overview

Valid: 0

Invalid: 1036

Type: Discrete

Decimal: 0

Start: 546

End: 547

Width: 2

Range: 1 - 99

Format: Numeric

Questions and instructions

Literal question

What did you do after you discovered the problem?

Categories

Value	Category
1	Nothing
2	I stopped using the service before the contract expired
3	I submitted a complaint to the company which sold me...
4	I submitted a complaint to the appropriate government...
5	Other
6	withdraw from loan
99	Don’t know, Don’t remember
Sysmiss

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Question post text

Multiple responses possible

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