Financial Literacy and Financial Services Survey 2011

Bosnia and Herzegovina, 2011

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Reference ID

WBG_BIH_2011_FLFS_v01_M

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The World Bank Microdata Library

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May 19, 2021

Last modified

May 19, 2021

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P6a. Assess the quality of financial services offered by…Commercial banks (P6a)

Data file: World_Bank_BIH_FinLit_Survey

Overview

Valid: 1036

Invalid: 0

Type: Discrete

Decimal: 0

Start: 135

End: 135

Width: 1

Range: 1 - 9

Format: Numeric

Questions and instructions

Literal question

Generally, how would you assess the quality of financial services offered by the following institutions in BiH - Commercial banks

Categories

Value	Category	Cases
1	Very bad	41	4%
2	Bad	174	16.8%
3	Fair	494	47.7%
4	Good	216	20.8%
5	Very good	50	4.8%
9	Don’t know	61	5.9%

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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