Value | Category | Cases | |
---|---|---|---|
1 | Bank’s reputation (fame) | 226 |
21.8%
|
2 | Appearance of the bank office | 21 |
2%
|
3 | The treatment of clients by the bank’s personnel | 55 |
5.3%
|
4 | Loan interest rates and costs | 710 |
68.5%
|
5 | Gifts and advertising campaigns | 7 |
0.7%
|
9 | Don’t know | 17 |
1.6%
|