Financial Literacy and Financial Services Survey 2011

Bosnia and Herzegovina, 2011

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Reference ID

WBG_BIH_2011_FLFS_v01_M

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May 19, 2021

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May 19, 2021

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P14. Are you aware of the activities of the Consumer Protection Ombudsman Institu (P14)

Data file: World_Bank_BIH_FinLit_Survey

Overview

Valid: 1036

Invalid: 0

Type: Discrete

Decimal: 0

Start: 166

End: 166

Width: 1

Range: 1 - 9

Format: Numeric

Questions and instructions

Literal question

Are you aware of the activities of the Consumer Protection Ombudsman Institution concerning the services offered by banks?

Categories

Value	Category	Cases
1	Yes	170	16.4%
2	No	740	71.4%
9	Don't know	126	12.2%

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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