| Value | Category | Cases | |
|---|---|---|---|
| 1 | Asking about cash assistance timeline | 45 |
6.8%
|
| 2 | Blocked- account | 6 |
0.9%
|
| 3 | CAB ATM/branch problems | 2 |
0.3%
|
| 4 | Convert to ATM card account | 5 |
0.8%
|
| 5 | Iris technical error | 10 |
1.5%
|
| 6 | Other, please specify: | 39 |
5.9%
|
| 7 | Request to change cash collector | 1 |
0.2%
|
| Missing value | 552 |
83.6%
|