| Value | Category | Cases | |
|---|---|---|---|
| 1 | bad | 83 |
7.1%
|
| 2 | excellent no problems | 70 |
6%
|
| 3 | good minor delays | 154 |
13.2%
|
| 4 | neutral | 855 |
73%
|
| 5 | very bad | 9 |
0.8%
|