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Multi-Sector Needs Assessment (MSNA) - 2023

Poland, 2023
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Reference ID
UNHCR_POL_2023_MSNA
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UNHCR
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Europe Needs Assessments
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Jan 31, 2024
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Mar 18, 2025
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What are the preferred means of providing feedback to aid providers about the quality, quantity and appropriateness of aid? (select up to 3 answers) (AAP_4_SM_PRF_FEEDBACK)

Data file: Households

Overview

Valid: 5617
Invalid: 0
Type: Discrete
Range: 1 - 217
Format: Factor

Questions and instructions

Categories
Value Category Cases
1 complaint 23
0.4%
2 complaint email 1
0%
3 complaint email online_form 1
0%
4 complaint email social_media 1
0%
5 complaint face-to-face_interactions 4
0.1%
6 complaint face-to-face_interactions suggestion_box 1
0%
7 complaint social_media 1
0%
8 complaint social_media email 1
0%
9 complaint social_media suggestion_box 1
0%
10 complaint suggestion_box 21
0.4%
11 complaint suggestion_box face-to-face_interactions 3
0.1%
12 complaint suggestion_box online_form 2
0%
13 complaint suggestion_box social_media 5
0.1%
14 complaint suggestion_box telephone_calls 2
0%
15 complaint telephone_calls 1
0%
16 do_not_know 695
12.4%
17 do_not_know other 1
0%
18 do_not_know social_media 1
0%
19 do_not_know social_media telephone_calls 1
0%
20 do_not_know telephone_calls 1
0%
21 email 126
2.2%
22 email complaint 2
0%
23 email do_not_know 1
0%
24 email face-to-face_interactions 7
0.1%
25 email face-to-face_interactions online_form 1
0%
26 email face-to-face_interactions other 1
0%
27 email face-to-face_interactions social_media 1
0%
28 email face-to-face_interactions suggestion_box 1
0%
29 email face-to-face_interactions telephone_calls 4
0.1%
30 email messaging_apps 13
0.2%
31 email online_form 27
0.5%
32 email online_form face-to-face_interactions 1
0%
33 email online_form messaging_apps 2
0%
34 email online_form social_media 1
0%
35 email online_form suggestion_box 1
0%
36 email online_form telephone_calls 3
0.1%
37 email social_media 15
0.3%
38 email social_media messaging_apps 1
0%
39 email social_media online_form 1
0%
40 email social_media telephone_calls 6
0.1%
41 email suggestion_box 3
0.1%
42 email suggestion_box online_form 2
0%
43 email telephone_calls 16
0.3%
44 email telephone_calls face-to-face_interactions 1
0%
45 email telephone_calls online_form 1
0%
46 face-to-face_interactions 346
6.2%
47 face-to-face_interactions complaint 7
0.1%
48 face-to-face_interactions complaint suggestion_box 3
0.1%
49 face-to-face_interactions do_not_know 1
0%
50 face-to-face_interactions email 12
0.2%
51 face-to-face_interactions email online_form 1
0%
52 face-to-face_interactions email suggestion_box 1
0%
53 face-to-face_interactions messaging_apps 13
0.2%
54 face-to-face_interactions messaging_apps online_form 1
0%
55 face-to-face_interactions messaging_apps social_media 2
0%
56 face-to-face_interactions online_form 13
0.2%
57 face-to-face_interactions online_form email 2
0%
58 face-to-face_interactions online_form social_media 1
0%
59 face-to-face_interactions online_form suggestion_box 2
0%
60 face-to-face_interactions online_form telephone_calls 1
0%
61 face-to-face_interactions other 8
0.1%
62 face-to-face_interactions social_media 29
0.5%
63 face-to-face_interactions social_media messaging_apps 2
0%
64 face-to-face_interactions social_media online_form 3
0.1%
65 face-to-face_interactions social_media suggestion_box 1
0%
66 face-to-face_interactions social_media telephone_calls 2
0%
67 face-to-face_interactions suggestion_box 10
0.2%
68 face-to-face_interactions suggestion_box complaint 3
0.1%
69 face-to-face_interactions telephone_calls 40
0.7%
70 face-to-face_interactions telephone_calls email 1
0%
71 face-to-face_interactions telephone_calls online_form 1
0%
72 face-to-face_interactions telephone_calls social_media 1
0%
73 face-to-face_interactions telephone_calls suggestion_box 1
0%
74 messaging_apps 72
1.3%
75 messaging_apps email 8
0.1%
76 messaging_apps email face-to-face_interactions 1
0%
77 messaging_apps email online_form 1
0%
78 messaging_apps face-to-face_interactions 8
0.1%
79 messaging_apps face-to-face_interactions telephone_calls 1
0%
80 messaging_apps online_form 9
0.2%
81 messaging_apps online_form email 4
0.1%
82 messaging_apps online_form social_media 1
0%
83 messaging_apps online_form suggestion_box 1
0%
84 messaging_apps social_media 9
0.2%
85 messaging_apps social_media email 1
0%
86 messaging_apps social_media face-to-face_interactions 4
0.1%
87 messaging_apps social_media online_form 1
0%
88 messaging_apps social_media other 1
0%
89 messaging_apps social_media telephone_calls 3
0.1%
90 messaging_apps suggestion_box 1
0%
91 messaging_apps telephone_calls 6
0.1%
92 messaging_apps telephone_calls face-to-face_interactions 1
0%
93 messaging_apps telephone_calls online_form 2
0%
94 messaging_apps telephone_calls social_media 2
0%
95 online_form 263
4.7%
96 online_form complaint face-to-face_interactions 1
0%
97 online_form complaint suggestion_box 2
0%
98 online_form email 48
0.9%
99 online_form email face-to-face_interactions 1
0%
100 online_form email messaging_apps 2
0%
101 online_form email social_media 6
0.1%
102 online_form email suggestion_box 3
0.1%
103 online_form email telephone_calls 4
0.1%
104 online_form face-to-face_interactions 15
0.3%
105 online_form face-to-face_interactions email 1
0%
106 online_form face-to-face_interactions social_media 3
0.1%
107 online_form face-to-face_interactions suggestion_box 3
0.1%
108 online_form messaging_apps 6
0.1%
109 online_form messaging_apps social_media 1
0%
110 online_form messaging_apps suggestion_box 1
0%
111 online_form social_media 25
0.4%
112 online_form social_media email 2
0%
113 online_form social_media face-to-face_interactions 2
0%
114 online_form social_media messaging_apps 2
0%
115 online_form social_media suggestion_box 2
0%
116 online_form social_media telephone_calls 4
0.1%
117 online_form suggestion_box 14
0.2%
118 online_form suggestion_box email 4
0.1%
119 online_form suggestion_box face-to-face_interactions 2
0%
120 online_form suggestion_box social_media 4
0.1%
121 online_form suggestion_box telephone_calls 2
0%
122 online_form telephone_calls 14
0.2%
123 online_form telephone_calls messaging_apps 2
0%
124 online_form telephone_calls social_media 2
0%
125 online_form telephone_calls suggestion_box 1
0%
126 other 44
0.8%
127 prefer_not_to_answer 156
2.8%
128 social_media 1085
19.3%
129 social_media complaint 3
0.1%
130 social_media complaint suggestion_box 10
0.2%
131 social_media complaint telephone_calls 1
0%
132 social_media do_not_know 4
0.1%
133 social_media email 70
1.2%
134 social_media email complaint 1
0%
135 social_media email face-to-face_interactions 2
0%
136 social_media email messaging_apps 4
0.1%
137 social_media email online_form 17
0.3%
138 social_media email suggestion_box 2
0%
139 social_media email telephone_calls 7
0.1%
140 social_media face-to-face_interactions 171
3%
141 social_media face-to-face_interactions complaint 2
0%
142 social_media face-to-face_interactions email 18
0.3%
143 social_media face-to-face_interactions messaging_apps 11
0.2%
144 social_media face-to-face_interactions online_form 22
0.4%
145 social_media face-to-face_interactions suggestion_box 9
0.2%
146 social_media face-to-face_interactions telephone_calls 10
0.2%
147 social_media messaging_apps 83
1.5%
148 social_media messaging_apps email 12
0.2%
149 social_media messaging_apps face-to-face_interactions 29
0.5%
150 social_media messaging_apps online_form 38
0.7%
151 social_media messaging_apps suggestion_box 2
0%
152 social_media messaging_apps telephone_calls 14
0.2%
153 social_media online_form 176
3.1%
154 social_media online_form complaint 3
0.1%
155 social_media online_form email 50
0.9%
156 social_media online_form face-to-face_interactions 14
0.2%
157 social_media online_form messaging_apps 10
0.2%
158 social_media online_form suggestion_box 14
0.2%
159 social_media online_form telephone_calls 7
0.1%
160 social_media other 3
0.1%
161 social_media suggestion_box 19
0.3%
162 social_media suggestion_box complaint 2
0%
163 social_media suggestion_box email 2
0%
164 social_media suggestion_box face-to-face_interactions 1
0%
165 social_media suggestion_box online_form 2
0%
166 social_media telephone_calls 257
4.6%
167 social_media telephone_calls email 21
0.4%
168 social_media telephone_calls face-to-face_interactions 41
0.7%
169 social_media telephone_calls messaging_apps 72
1.3%
170 social_media telephone_calls online_form 57
1%
171 social_media telephone_calls other 1
0%
172 social_media telephone_calls suggestion_box 3
0.1%
173 suggestion_box 56
1%
174 suggestion_box complaint 14
0.2%
175 suggestion_box complaint face-to-face_interactions 1
0%
176 suggestion_box complaint messaging_apps 1
0%
177 suggestion_box complaint online_form 1
0%
178 suggestion_box complaint social_media 1
0%
179 suggestion_box complaint telephone_calls 1
0%
180 suggestion_box email social_media 1
0%
181 suggestion_box face-to-face_interactions 5
0.1%
182 suggestion_box face-to-face_interactions social_media 1
0%
183 suggestion_box online_form 5
0.1%
184 suggestion_box online_form telephone_calls 1
0%
185 suggestion_box social_media 3
0.1%
186 suggestion_box telephone_calls 1
0%
187 telephone_calls 535
9.5%
188 telephone_calls complaint 1
0%
189 telephone_calls complaint online_form 1
0%
190 telephone_calls complaint suggestion_box 1
0%
191 telephone_calls email 26
0.5%
192 telephone_calls email online_form 4
0.1%
193 telephone_calls email social_media 4
0.1%
194 telephone_calls face-to-face_interactions 77
1.4%
195 telephone_calls face-to-face_interactions email 5
0.1%
196 telephone_calls face-to-face_interactions online_form 5
0.1%
197 telephone_calls face-to-face_interactions social_media 2
0%
198 telephone_calls face-to-face_interactions suggestion_box 1
0%
199 telephone_calls messaging_apps 27
0.5%
200 telephone_calls messaging_apps email 2
0%
201 telephone_calls messaging_apps face-to-face_interactions 3
0.1%
202 telephone_calls messaging_apps online_form 1
0%
203 telephone_calls messaging_apps social_media 5
0.1%
204 telephone_calls messaging_apps suggestion_box 1
0%
205 telephone_calls online_form 42
0.7%
206 telephone_calls online_form email 10
0.2%
207 telephone_calls online_form face-to-face_interactions 5
0.1%
208 telephone_calls online_form messaging_apps 2
0%
209 telephone_calls online_form social_media 2
0%
210 telephone_calls online_form suggestion_box 4
0.1%
211 telephone_calls social_media 62
1.1%
212 telephone_calls social_media email 5
0.1%
213 telephone_calls social_media face-to-face_interactions 5
0.1%
214 telephone_calls social_media messaging_apps 2
0%
215 telephone_calls social_media online_form 3
0.1%
216 telephone_calls suggestion_box 7
0.1%
217 telephone_calls suggestion_box other 1
0%
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
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