| Value | Category | Cases | |
|---|---|---|---|
| 1 | Other | 1 |
0.8%
|
| 2 | Refugee Malaysia Website (www.refugeemalaysia.org) | 4 |
3%
|
| 3 | Social media (Facebook, twitter, WhatsApp) | 1 |
0.8%
|
| 4 | UNHCR hotline | 10 |
7.5%
|
| 5 | UNHCR/NGOs staff | 40 |
30.1%
|
| 6 | Via community leaders | 15 |
11.3%
|
| 7 | Via relatives, neighbors, friends, other members of the community | 61 |
45.9%
|
| Missing value | 1 |
0.8%
|