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Post-Distribution Monitoring of Cash-Based Interventions - 2024

Bangladesh, 2024
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UNHCR_BGD_2024_CBI
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United Nations High Commissioner for Refugees
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Asia Pacific
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Apr 01, 2025
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Apr 01, 2025
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Data file: Households

This file contains the household data dictionary.

Cases: 667
Variables: 278

Variables

pseudo_id
Pseudo ID
mand_date
A1. Date
data_collected_through
Data collected through
mand_country
Country
province_district
A3. Province/District
camp_village_city
A4. Camp/Village/City, etc.:
union_upazila
A4a. Union, Upazila
registered_person_available
A5. Is the volunteer who receives the cash/volunteer stipends from UNHCR partners, available for this survey?
are_you_a_refugee_volunteer_o
B1a. Are you a refugee volunteer or host volunteer?
sex
B4. What is your sex?
age
B5. What is your age?
registered_person
B6. Are you the person who is currently engaged as a volunteer with UNHCR partner?
what_is_your_skill_category
B6a. What is your skill category?
male_0_5
How many 0-5 male
male_6_10
How many 6-10 male
male_11_17
How many 11-17 male
male_18_59
How many 18-59 male
male_60_plus
How many 60+ male
female_0_5
How many 0-5 female
female_6_10
How many 6-10 female
female_11_17
How many 11-17 female
female_18_59
How many 18-59 female
female_60_plus
How many 60+ female
total
Total
female_15_45
B8. How many girls and women between 15-45 years old live in your household at present?
difficulties
B9. Does anyone in the household have a lot of difficulty with walking, seeing, hearing or remembering due to a health problem?
cash_amount_expected
C2. Was this the amount you were supposed to receive as a volunteer?
cash_purpose_multipurpose
C3. For what purpose did you receive cash assistance from UNHCR? Multipurpose cash for basic needs, including among other food, water, utilities, clothes, rent/shelter, transport, communication etc.
cash_purpose_livelihoods_busi_1
C3. For what purpose did you receive cash assistance from UNHCR? Livelihoods - business start-up
cash_purpose_livelihoods_trai_1
C3. For what purpose did you receive cash assistance from UNHCR? Livelihoods - Training
cash_purpose_livelihoods_oth
C3. For what purpose did you receive cash assistance from UNHCR? Livelihoods - other
cash_purpose_education
C3. For what purpose did you receive cash assistance from UNHCR? Education
cash_purpose_shelter
C3. For what purpose did you receive cash assistance from UNHCR? Shelter
cash_purpose_wash
C3. For what purpose did you receive cash assistance from UNHCR? WASH
cash_purpose_protection
C3. For what purpose did you receive cash assistance from UNHCR? Protection
cash_purpose_food
C3. For what purpose did you receive cash assistance from UNHCR? Food
cash_purpose_oth
C3. For what purpose did you receive cash assistance from UNHCR? Other
cash_purpose_incentive_payment
C3. For what purpose did you receive cash assistance from UNHCR? Volunteer stipend Payment
cash_purpose_cash_work
C3. For what purpose did you receive cash assistance from UNHCR? Cash for work
cash_time_expected
C4. Did you receive the cash from UNHCR partner when you were expecting it?
cash_waiting_time
C5. Once the distribution began, how long did you have to wait to receive your cash?
help_needed_accessing_cash
C6. Did the person enrolled as volunteer who receives the cash stipends need help to get access to the cash (e.g. withdraw or receive cash on the phone, ATM, wallet etc.)?
help_needed_why_did_not_know_how
C6a. If yes, why did they need help? Did not know how to use the payment mechanism (card, mobile money, code etc.; adjust to context) (Note: May be the eperosn receiving stipends through mobile money does not know how to use the bKash, rocket platform et
help_needed_why_limited_mobility
C6a. If yes, why did they need help? Limited mobility
help_needed_why_no_timeget_cash
C6a. If yes, why did they need help? No time to get the cash
help_needed_why_placewithdraw_1
C6a. If yes, why did they need help? Place of withdrawal of cash not accessible
help_needed_why_no_money_transp
C6a. If yes, why did they need help? No money to pay transport to withdraw the cash
help_needed_why_cannot_unders_1
C6a. If yes, why did they need help? Cannot understand instructions to access the money
help_needed_why_oth
C6a. If yes, why did they need help? Other (specify)
who_gave_help_family_member
C6b. If yes, who gave help? Family Member Family Member
who_gave_help_distant
C6b. If yes, who gave help? Distant relative Distant relative
who_gave_help_stranger
C6b. If yes, who gave help? Stranger (e.g. person passing by on the street) Stranger (e.g. person passing by on the street)
who_gave_help_unhcr
C6b. If yes, who gave help? UNHCR or partner staff UNHCR or partner staff
who_gave_help_bank_trader
C6b. If yes, who gave help? Bank agent/mobile money agent/trader Bank agent/mobile money agent/trader
who_gave_help_oth
C6b. If yes, who gave help? Other (specify) Other (specify)
who_gave_help_acquaintance
C6b. If yes, who gave help? Acquaintance (friend, neighbour etc.) Acquaintance (friend, neighbour etc.)
help_neededpay
C6c. If yes, did they need to pay any money for this help?
help_needed_spending_cash
C7. Did the person enrolled as volunteer who receive the cash stipends need help to spend the cash assistance?
help_needed_spending_why_did__1
C7a. If yes, why did they need help? Did not know how to use the payment mechanism (card, mobile money, code etc.; adjust to context) (Note: May be the person receiving stipends through mobile money does not know how to use the bKash, rocket platform etc
help_needed_spending_why_limi_1
C7a. If yes, why did they need help? Limited mobility
help_needed_spending_why_no_time
C7a. If yes, why did they need help? No time
help_needed_spending_why_plac_1
C7a. If yes, why did they need help? Place of spending the cash (shops, markets etc.) not accessible
help_needed_spending_why_no_m_1
C7a. If yes, why did they need help? No money to pay for transport to market, shop etc.
help_needed_spending_why_oth
C7a. If yes, why did they need help? Other (specify)
spending_who_gave_help_family_1
C7b. If yes, who gave help? Family Member Family Member
spending_who_gave_help_distant
C7b. If yes, who gave help? Distant relative Distant relative
spending_who_gave_help_stranger
C7b. If yes, who gave help? Stranger (e.g. person passing by on the street) Stranger (e.g. person passing by on the street)
spending_who_gave_help_unhcr
C7b. If yes, who gave help? UNHCR or partner staff UNHCR or partner staff
spending_who_gave_help_bank_t_1
C7b. If yes, who gave help? Bank agent/mobile money agent/trader Bank agent/mobile money agent/trader
spending_who_gave_help_oth
C7b. If yes, who gave help? Other (specify) Other (specify)
spending_who_gave_help_acquai_2
C7b. If yes, who gave help? Acquaintance (friend, neighbour etc.) Acquaintance (friend, neighbour etc.)
spending_help_neededpay
C7c. If yes, did they need to pay any money for this help?
where_spent_cash
C8. Where did you go to spend the cash? (camp setting)
where_spent_cash_details_perm_1
C9. Where did you go to spend the cash? Permanent marketplace (hut-bazar)
where_spent_cash_details_week_1
C9. Where did you go to spend the cash? Weekly or bi-weekly market
where_spent_cash_details_small
C9. Where did you go to spend the cash? Small shops
where_spent_cash_details_supe_1
C9. Where did you go to spend the cash? Supermarket
where_spent_cash_details_online
C9. Where did you go to spend the cash? Online
where_spent_cash_details_oth
Other, please specify
spend_cash_timereach
C10. How long did it take you to reach the place you spent the cash?
how_much_did_it_e_you_spent_cash
C11. How much did it cost you to go and come back to the place you spent the cash?
possession_payment_mechanism
C12. Who is in possession of your payment mechanism (e.g. card, SIM card, phone etc.) at present? (Applicable for Host Community only)
possession_oth_sex
Other, sex
spend_cash_decision
C13. Who in your household decided how the cash assistance should be spent?
spend_cash_decision_oth_sex
Other, sex
spend_cash_disagreement
C14. Was there any disagreement on use of the cash assistance (volunteer payment) within the household?
cash_impacted_relations
C15. Overall, how has the cash assistance (volunteer payment) impacted relations within your household?
mand_cash_asst_satis
D1. In general, to what extent were you satisfied with the process of receiving your cash assistance (volunteer payment)?
mand_feeling_unsafe
D2. Did you feel unsafe or at risk of harm receiving, keeping or spending the cash assistance (volunteer stipends)?
mand_goingrecieve_money
Going to receive/withdraw the money
mand_goingrecieve_money_detai_1
D2a2. If yes, when did you feel unsafe: Going to the encashment/distribution site/FSP
mand_goingrecieve_money_detai_2
D2a2. If yes, when did you feel unsafe: At the encashment/distribution site/FSP
mand_goingrecieve_money_detai_3
D2a2. If yes, when did you feel unsafe: Returning from the encashment/distribution site/FSP
mand_goingrecieve_money_detai_4
D2a2. If yes, when did you feel unsafe: Elsewhere, specify
mand_goingrecieve_money_why_p_1
D2a3. If yes, to any of the above, why did you not feel safe? Physical violence, harassment, or threats
mand_goingrecieve_money_why_s_1
D2a3. If yes, to any of the above, why did you not feel safe? Sexual violence
mand_goingrecieve_money_why_a_1
D2a3. If yes, to any of the above, why did you not feel safe? Assault or robbery
mand_goingrecieve_money_why_r_1
D2a3. If yes, to any of the above, why did you not feel safe? Riots/clashes among recipients at the encashment/distribution site/FSP
mand_goingrecieve_money_why_a_2
D2a3. If yes, to any of the above, why did you not feel safe? Abductions
mand_goingrecieve_money_why_o_1
D2a3. If yes, to any of the above, why did you not feel safe? Obstruction or restriction of access to assistance
mand_goingrecieve_money_why_a_3
D2a3. If yes, to any of the above, why did you not feel safe? Attack by conflicting parties
mand_goingrecieve_money_why_u_1
D2a3. If yes, to any of the above, why did you not feel safe? Unorganised/confusing set up of encashment/distribution site/ FSP
mand_goingrecieve_money_why_a_4
D2a3. If yes, to any of the above, why did you not feel safe? Attempts/acts of sexual abuse and exploitation including sale of sex
mand_goingrecieve_money_why_v_1
D2a3. If yes, to any of the above, why did you not feel safe? Verbal harassment/inappropriate treatment
mand_goingrecieve_money_why_oth
D2a3. If yes, to any of the above, why did you not feel safe? Other, specify
mand_keeping_money_home
D2b1. If yes, did you feel unsafe or at risk of harm keeping the money at home?
mand_keeping_money_home_detai_1
D2b2. If yes, why did you not feel safe? Physical violence, harassment, or threats
mand_keeping_money_home_detai_2
D2b2. If yes, why did you not feel safe? Sexual violence
mand_keeping_money_home_detai_3
D2b2. If yes, why did you not feel safe? Assault or robbery
mand_keeping_money_home_detai_4
D2b2. If yes, why did you not feel safe? Abductions
mand_keeping_money_home_detai_5
D2b2. If yes, why did you not feel safe? Obstruction or restriction of access to assistance
mand_keeping_money_home_detai_6
D2b2. If yes, why did you not feel safe? Attack by conflicting parties
mand_keeping_money_home_detai_7
D2b2. If yes, why did you not feel safe? Attempts/ acts of sexual abuse and exploitation including sale of sex
mand_keeping_money_home_detai_8
D2b2. If yes, why did you not feel safe? Other, specify
mand_goingspend_money
D2c1. If yes, did you feel unsafe or at risk of harm going to spend the money?
mand_goingspend_money_details_1
D2c2. If yes, why did you not feel safe? Physical violence, harassment, or threats
mand_goingspend_money_details_2
D2c2. If yes, why did you not feel safe? Sexual violence
mand_goingspend_money_details_3
D2c2. If yes, why did you not feel safe? Assault or robbery
mand_goingspend_money_details_4
D2c2. If yes, why did you not feel safe? Abductions
mand_goingspend_money_details_5
D2c2. If yes, why did you not feel safe? Obstruction or restriction of access to assistance
mand_goingspend_money_details_6
D2c2. If yes, why did you not feel safe? Attack by conflicting parties
mand_goingspend_money_details_7
D2c2. If yes, why did you not feel safe? Attempts/acts of sexual abuse and exploitation including sale of sex
mand_goingspend_money_details_8
D2c2. If yes, why did you not feel safe? Verbal harassment/inappropriate treatment
mand_goingspend_money_details_9
D2c2. If yes, why did you not feel safe? Other, specify
mand_any_oth_risk
D2d1. Did anything else make you, your family or other recipients feel unsafe or at risk of harm related to the cash assistance?
mand_experienced_technical_pr_1
D3. Did you experience any technical (or other) problems receiving, withdrawing, keeping, or spending the cash you received as volunteer stipends from UNHCR partners?
mand_registered_person_unavai_1
D3a. The registered person or volunteer was not available to receive, withdraw or access the money?
mand_problems_with_access_code
D3b. Problems with access code (PIN code, password, biometrics, etc.)?
mand_poor_service_receiving
D3c. Poor service when getting or withdrawing the money?
mand_poor_service_spending
D3d2. Poor service when spending the money?
mand_neededpay_withdraw
D3e1. Needed to pay additional money in order to get or withdraw the cash?
mand_neededpay_spend
D3f1. Needed to pay additional money in order to spend cash?
mand_neededpay_spend_who
D3f2. If yes, who did you need to give money to?
neededpay_spend_who_sex
D3f3. If yes, was the person a … ?
mand_neededshare
D4. In general, did you have to give or share the amount received with any other person?
mand_neededdo_additional_things
D5. Did you have to or were you asked to do or give anything you did not want to (other than money), in order to receive, withdraw or spend your cash?
mand_any_oth_problem
D6. Did you experience any other problems receiving, withdrawing or spending the cash from UNHCR?
mand_ablefind_items
E1. Were you able to find the items and services you needed in the markets and the shops?
mand_ablefind_quality
E2. Were you able to find the right quality of items / services in the market place?
increase_in_prices
E3. Has there been any increase in the price of any items / services in the last 4 weeks?
cash_spent_already
F1. Of the cash you have received as volunteer stipends from UNHCR partner, how much have you spent already?
mand_cash_spentfood
F2. What did you spend the UNHCR cash (volunteer stipends) on? Food
mand_cash_spentwater
F2. What did you spend the UNHCR cash (volunteer stipends) on? Water
mand_cash_spenthygiene_items
F2. What did you spend the UNHCR cash (volunteer stipends) on? Hygiene items
mand_cash_spenthealth_costs
F2. What did you spend the UNHCR cash (volunteer stipends) on? Health costs (including medicines and assistive devices such as crutches, wheelchairs)
mand_cash_spentrent
F2. What did you spend the UNHCR cash (volunteer stipends) on? Rent
mand_cash_spentshelter_repair
F2. What did you spend the UNHCR cash (volunteer stipends) on? Shelter repair (e.g. rehabilitation, extension, materials)
mand_cash_spenthh_items
F2. What did you spend the UNHCR cash (volunteer stipends) on? Household items (e.g. mattress, blankets, jerry can)
mand_cash_spentfirewood
F2. What did you spend the UNHCR cash (volunteer stipends) on? Firewood/Fuel for cooking or heating
mand_cash_spentclothes_shoes
F2. What did you spend the UNHCR cash (volunteer stipends) on? Clothes/shoes
mand_cash_spentutilities_and__1
F2. What did you spend the UNHCR cash (volunteer stipends) on? Utilities and bills (e.g. electricity, water bills, phone calling credit)
mand_cash_spentlivelihood_act_1
F2. What did you spend the UNHCR cash (volunteer stipends) on? Assets or training for a livelihood activity (e.g. seeds, tools, farming, fishing, petty trade etc.)
mand_cash_spenteducation
F2. What did you spend the UNHCR cash (volunteer stipends) on? Education (e.g. school fees, uniform, books)
mand_cash_spententertainment
F2. What did you spend the UNHCR cash (volunteer stipends) on? Entertainment (including alcohol, cigarettes)
mand_cash_spenttransp
F2. What did you spend the UNHCR cash (volunteer stipends) on? Transport
mand_cash_spentdebts_repayment
F2. What did you spend the UNHCR cash (volunteer stipends) on? Debt repayment
mand_cash_spentgavefamily
F2. What did you spend the UNHCR cash (volunteer stipends) on? Gave or sent some to other family members/relatives/friends
mand_cash_spentlegal_asst_doc_1
F2. What did you spend the UNHCR cash (volunteer stipends) on? Legal assistance/documents
mand_cash_spentoth
F2. What did you spend the UNHCR cash (volunteer stipends) on? Other (specify)
spent_1st
1st choice
spent_2nd
2nd choice
spent_3rd
3rd choice
spent_4th
4th choice
spent_5th
5th choice
mand_cash_asst_acquire_more_food
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to acquire more food
mand_cash_asst_acquire_varied_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to eat more varied and
mand_cash_asst_acquire_more_f_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to provide children wit
mand_cash_asst_acquire_better_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to meet healthcare need
mand_cash_asst_acquire_addres_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to address unforeseen h
mand_cash_asst_acquire_pay_rent
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to pay rent
mand_cash_asst_acquire_repay__1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to repay debts
mand_cash_asst_acquire_primar_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to send children to sch
mand_cash_asst_acquire_sencon_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to help a household mem
mand_cash_asst_acquire_improv_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to improve school/train
mand_cash_asst_acquire_invest_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to invest in productive
mand_cash_asst_acquire_help_r_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to help relatives/famil
mand_cash_asst_acquire_menstr_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to buy menstrual hygien
mand_cash_asst_acquire_fees_d_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Managed to pay fees for documen
mand_cash_asst_acquire_no_sig_1
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Nothing, the assistance had no
mand_cash_asst_acquire_oth
F4. What could you do or acquire, thanks to the volunteer stipend payment that you would not have been able to do without the assistance (i.e., expenditures that you would not have been able to make without the assistance)? Other, please specify
save_money
F5. Did you save any of the money?
save_money_where_liquid_cash
F5a. If yes, where do you save the money? Liquid cash at your home
save_money_where_saving_group
F5a. If yes, where do you save the money? Saving group
save_money_where_bank
F5a. If yes, where do you save the money? Bank or equivalent
save_money_where_e_wallet
F5a. If yes, where do you save the money? E-wallet
save_money_where_oth
F5a. If yes, where do you save the money? Other, specify
mand_improved_living_conditions
G1a. Improved your living conditions?
mand_reduced_stress
G1b. Reduced feelings of stress?
mand_reduced_risky_activities
G1c. Reduced the need to resort to risky or harmful activities that you may normally engage in or consider engaging in, such as child labour, engagement in hazardous labour, begging, sale and exchange of sex, child marriage, and exposure to risky movement
mand_meet_basic_needs
G2. Overall, to what extent are you currently able to meet the basic needs of your household?
mand_stop_child_school
a. Stop a child from attending school (for economical reason)?
mand_sell_livelihood
b. Sell livelihood/productive assets in order to buy food or basic goods?
mand_ask_money
c. Ask for money from strangers (begging)?
mand_movepoorer_shelter
d. Move to a poorer quality shelter?
mand_send_under_16work
e. Send / continue to send household members under the age of 16 to work?
mand_send_work_far
f. Send a member of the household to work far away?
mand_risky_activities
g. Engage in activities for money or items that you feel puts you or other members of your household at risk of harm?
mand_skip_paying_rent
h. Skip paying rent / debt repayments to meet other needs?
mand_take_out_loans
i. Take out new loans or borrowed money?
mand_reduce_expenditure
j. Reduce expenditure on hygiene items, water, baby items, health, or education in order to meet household food needs?
mand_spend_essential_savings
k. Spent savings allocated for essential activities to meet food and other immediate basic needs such as housing, heating etc.
enough_food_7_days
G4. Did your family experience problems in having enough food in the last 7 days?
less_expensive_food
a. Rely on less preferred and less expensive foods?
borrow_food
b. Borrow food, or rely on help from a friend or relative?
limit_portions
c. Limit portion size at mealtimes?
restrict_consuption_by_adults
d. Restrict consumption by adults in order for small children to eat?
reduce_numbermeals
e. Reduce number of meals eaten in a day?
have_bank_account
H1a. Have a bank account or mobile money account or other official account?
have_itemsearn_living
H1b. Have the items (productive/livelihood assets) you need in order to earn a living?
have_accessloans
H1c. Have access to loans or micro-credits?
receive_info_mass_meetings
I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Mass/community meetings Mass/community meetings
receive_info_relatives_friends
I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Via relatives, neighbours, friends Via relatives, neighbours, friends
receive_info_local_leders
I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Via local leaders/community representatives/Mahjis Via local leaders/community representatives/Mahjis
receive_info_unhcr_staff
I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? UNHCR staff UNHCR staff
receive_info_ngo_staff
I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? NGOs staff or outreach volunteers NGOs staff or outreach volunteers
receive_info_help_desk
I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? When visiting Help desk, reception, community centers When visiting Help desk, reception, community centers
receive_info_sms
I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Text (SMS) message Text (SMS) message
receive_info_social_media
I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Social media (e.g. Facebook, Twitter, WhatsApp) Social media (e.g. Facebook, Twitter, WhatsApp)
receive_info_unhcr_help_pages
I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? UNHCR Help pages UNHCR Help pages
receive_info_leaflets
I1. How did you receive information about volunteer stipends payment dates etc. from UNHCR partners? Leaflets or other written material Leaflets or other written material
receive_info_oth
Other, please specify
recive_info_adequate
I2. Did you feel you received adequate information about monthly volunteer stipend payment provided by UNHCR partner?
additional_info_need
I3. Is there any other information you would like to know about the volunteer stipend cash payment?
additional_info_need_type_eli_1
I3a. If yes, what additional information would you require? Eligibility for cash assistance/requirements for volunteer engagement
additional_info_need_type_dis_1
I3a. If yes, what additional information would you require? Distribution date, time and location
additional_info_need_type_hel_1
I3a. If yes, what additional information would you require? Help/ support to withdraw and use of cash assistance (e.g. use of ATM card, mobile money)
additional_info_need_type_giv_1
I3a. If yes, what additional information would you require? How to give complaints and feedback to agencies
additional_info_need_type_upc_1
I3a. If yes, what additional information would you require? What assistance is coming next or when is the next recruitment for volunteer
additional_info_need_type_mis_1
I3a. If yes, what additional information would you require? I missed the distribution of cash/ volunteer stipends payment, how can I get my money?
additional_info_need_type_ino_1
I3a. If yes, what additional information would you require? Information on other UNHCR services (CFW etc.)
additional_info_need_type_oth
Other, please specify
additional_info_need_type_non_1
I3a. If yes, what additional information would you require? None (Don’t need any additional information)
preferred_way_info_mass_meetings
I4. What would be your preferred way of receiving information about cash assistance? Mass/community meetings Mass/community meetings
preferred_way_info_relatives__1
I4. What would be your preferred way of receiving information about cash assistance? Via relatives, neighbours, friends Via relatives, neighbours, friends
preferred_way_info_local_leders
I4. What would be your preferred way of receiving information about cash assistance? Via local leaders/community representatives/Mahjis Via local leaders/community representatives/Mahjis
preferred_way_info_unhcr_staff
I4. What would be your preferred way of receiving information about cash assistance? UNHCR staff UNHCR staff
preferred_way_info_ngo_staff
I4. What would be your preferred way of receiving information about cash assistance? NGOs staff or outreach volunteers NGOs staff or outreach volunteers
preferred_way_info_help_desk
I4. What would be your preferred way of receiving information about cash assistance? When visiting Help desk, reception, community centers When visiting Help desk, reception, community centers
preferred_way_info_sms
I4. What would be your preferred way of receiving information about cash assistance? Text (SMS) message Text (SMS) message
preferred_way_info_social_media
I4. What would be your preferred way of receiving information about cash assistance? Social media (e.g. Facebook, Twitter, WhatsApp) Social media (e.g. Facebook, Twitter, WhatsApp)
preferred_way_info_unhcr_help_1
I4. What would be your preferred way of receiving information about cash assistance? UNHCR Help pages UNHCR Help pages
preferred_way_info_leaflets
I4. What would be your preferred way of receiving information about cash assistance? Leaflets or other written material Leaflets or other written material
preferred_way_info_oth
Other, please specify
mand_recive_info_complaints
I5. Did you receive information about how to report complaints and feedback on cash assistance (the volunteer stipend payment) you received from UNHCR?
feel_safe_reporting
I6. Would you feel safe reporting feedback or a complaint to UNHCR?
mand_infogive
I7. Did you have any complaints or feedback to give regarding the cash assistance (the volunteer stipends payment) you received from UNHCR partners?
mand_infogive_reported
I7a. If yes, did you report the complaints or feedback?
infogive_reported_how_via_loc_1
I7b. If yes, how did you report the complaints or feedback? Via local leaders/ community representatives Via local leaders/ community representatives
infogive_reported_how_via_com_1
I7b. If yes, how did you report the complaints or feedback? Via community mobilisers/ outreach volunteers (non-UNHCR/NGO staff), Via community mobilisers/ outreach volunteers (non-UNHCR/NGO staff),
infogive_reported_how_unhcr_s_1
I7b. If yes, how did you report the complaints or feedback? UNHCR staff UNHCR staff
infogive_reported_how_ngo_staff
I7b. If yes, how did you report the complaints or feedback? NGO staff or outreach volunteers NGO staff or outreach volunteers
infogive_reported_how_hotline
I7b. If yes, how did you report the complaints or feedback? Hotline (phone, WhatsApp, call centers etc.) Hotline (phone, WhatsApp, call centers etc.)
infogive_reported_how_complaints
I7b. If yes, how did you report the complaints or feedback? Complaints desk Complaints desk
infogive_reported_how_complai_1
I7b. If yes, how did you report the complaints or feedback? Complaints and suggestion box Complaints and suggestion box
infogive_reported_how_sms
I7b. If yes, how did you report the complaints or feedback? SMS or similar SMS or similar
infogive_reported_how_oth
I7b. If yes, how did you report the complaints or feedback? Other (specify) Other (specify)
infogive_reported_how_do_not__1
I7b. If yes, how did you report the complaints or feedback? Don’t know Don’t know
infogive_timely_response
I7c. If yes, did you feel you received a timely response to your complaint or feedback?
infogive_whys_not_reporting
I7d. If you did not report your complaint or feedback, please explain why?
info_prefered_method_via_loca_1
I8. What would be your preferred way to report complaints and feedback? Via local leaders/ community representatives Via local leaders/ community representatives
info_prefered_method_via_comm_1
I8. What would be your preferred way to report complaints and feedback? Via community mobilisers/ outreach volunteers (non-UNHCR/NGO staff), Via community mobilisers/ outreach volunteers (non-UNHCR/NGO staff),
info_prefered_method_unhcr_staff
I8. What would be your preferred way to report complaints and feedback? UNHCR staff UNHCR staff
info_prefered_method_ngo_staff
I8. What would be your preferred way to report complaints and feedback? NGO staff or outreach volunteers NGO staff or outreach volunteers
info_prefered_method_hotline
I8. What would be your preferred way to report complaints and feedback? Hotline (phone, WhatsApp, call centers etc.) Hotline (phone, WhatsApp, call centers etc.)
info_prefered_method_complaints
I8. What would be your preferred way to report complaints and feedback? Complaints desk Complaints desk
info_prefered_method_complain_1
I8. What would be your preferred way to report complaints and feedback? Complaints and suggestion box Complaints and suggestion box
info_prefered_method_sms
I8. What would be your preferred way to report complaints and feedback? SMS or similar SMS or similar
info_prefered_method_oth
Other, please specify
info_prefered_method_do_not_know
I8. What would be your preferred way to report complaints and feedback? Don’t know Don’t know
mand_asst_prefered_modality
I9. In future, if you would have to choose between receiving the assistance in the form of cash or in the form of in-kind (food or non-food items), what would you choose?
cash
I10. If cash was to continue, how would you prefer to receive the money?
cash_differently_bank_account
I10a. If different, how would you prefer to receive the money? Bank account
cash_differently_pre_paid_card
I10a. If different, how would you prefer to receive the money? Pre-paid card
cash_differently_mobile_money
I10a. If different, how would you prefer to receive the money? Mobile money
cash_differently_virtual_wallet
I10a. If different, how would you prefer to receive the money? Virtual wallet
cash_differently_cash_in_hand
I10a. If different, how would you prefer to receive the money? Cash in hand (physical cash)
cash_differently_oth
I10a. If different, how would you prefer to receive the money? Other (specify)
weight
Weight
Total: 278
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