| Value | Category | Cases | |
|---|---|---|---|
| 1 | a.Phone call / Hotline | 1879 |
7.8%
|
| 2 | a.Phone call / Hotline b.SMS | 6868 |
28.7%
|
| 3 | a.Phone call / Hotline b.SMS c.Twitter | 134 |
0.6%
|
| 4 | a.Phone call / Hotline b.SMS d.Facebook | 125 |
0.5%
|
| 5 | a.Phone call / Hotline b.SMS e.WhatsApp | 2995 |
12.5%
|
| 6 | a.Phone call / Hotline b.SMS f.Other Internet platforms (specify) | 56 |
0.2%
|
| 7 | a.Phone call / Hotline b.SMS g.TV | 49 |
0.2%
|
| 8 | a.Phone call / Hotline b.SMS j.Leaflets | 3 |
0%
|
| 9 | a.Phone call / Hotline b.SMS l.Face to face (helpdesk, outreach volunteer, community centers) | 453 |
1.9%
|
| 10 | a.Phone call / Hotline b.SMS n.I don’t know | 20 |
0.1%
|
| 11 | a.Phone call / Hotline c.Twitter | 1 |
0%
|
| 12 | a.Phone call / Hotline c.Twitter b.SMS | 9 |
0%
|
| 13 | a.Phone call / Hotline c.Twitter e.WhatsApp | 7 |
0%
|
| 14 | a.Phone call / Hotline d.Facebook | 8 |
0%
|
| 15 | a.Phone call / Hotline d.Facebook b.SMS | 6 |
0%
|
| 16 | a.Phone call / Hotline d.Facebook e.WhatsApp | 24 |
0.1%
|
| 17 | a.Phone call / Hotline e.WhatsApp | 249 |
1%
|
| 18 | a.Phone call / Hotline e.WhatsApp b.SMS | 486 |
2%
|
| 19 | a.Phone call / Hotline e.WhatsApp g.TV | 5 |
0%
|
| 20 | a.Phone call / Hotline e.WhatsApp l.Face to face (helpdesk, outreach volunteer, community centers) | 8 |
0%
|
| 21 | a.Phone call / Hotline g.TV b.SMS | 6 |
0%
|
| 22 | a.Phone call / Hotline j.Leaflets l.Face to face (helpdesk, outreach volunteer, community centers) | 6 |
0%
|
| 23 | a.Phone call / Hotline l.Face to face (helpdesk, outreach volunteer, community centers) b.SMS | 135 |
0.6%
|
| 24 | a.Phone call / Hotline l.Face to face (helpdesk, outreach volunteer, community centers) j.Leaflets | 19 |
0.1%
|
| 25 | a.Phone call / Hotline n.I don’t know | 1 |
0%
|
| 26 | b.SMS | 5633 |
23.5%
|
| 27 | b.SMS a.Phone call / Hotline | 1605 |
6.7%
|
| 28 | b.SMS a.Phone call / Hotline c.Twitter | 41 |
0.2%
|
| 29 | b.SMS a.Phone call / Hotline d.Facebook | 16 |
0.1%
|
| 30 | b.SMS a.Phone call / Hotline e.WhatsApp | 573 |
2.4%
|
| 31 | b.SMS a.Phone call / Hotline g.TV | 43 |
0.2%
|
| 32 | b.SMS a.Phone call / Hotline l.Face to face (helpdesk, outreach volunteer, community centers) | 64 |
0.3%
|
| 33 | b.SMS a.Phone call / Hotline n.I don’t know | 127 |
0.5%
|
| 34 | b.SMS c.Twitter | 29 |
0.1%
|
| 35 | b.SMS c.Twitter a.Phone call / Hotline | 23 |
0.1%
|
| 36 | b.SMS d.Facebook | 42 |
0.2%
|
| 37 | b.SMS d.Facebook a.Phone call / Hotline | 9 |
0%
|
| 38 | b.SMS d.Facebook e.WhatsApp | 10 |
0%
|
| 39 | b.SMS d.Facebook g.TV | 7 |
0%
|
| 40 | b.SMS d.Facebook m.Other (specify) | 2 |
0%
|
| 41 | b.SMS e.WhatsApp | 432 |
1.8%
|
| 42 | b.SMS e.WhatsApp a.Phone call / Hotline | 187 |
0.8%
|
| 43 | b.SMS e.WhatsApp d.Facebook | 26 |
0.1%
|
| 44 | b.SMS e.WhatsApp g.TV | 5 |
0%
|
| 45 | b.SMS f.Other Internet platforms (specify) | 4 |
0%
|
| 46 | b.SMS g.TV | 5 |
0%
|
| 47 | b.SMS i.Billboards, posters l.Face to face (helpdesk, outreach volunteer, community centers) | 6 |
0%
|
| 48 | b.SMS j.Leaflets | 9 |
0%
|
| 49 | b.SMS l.Face to face (helpdesk, outreach volunteer, community centers) | 29 |
0.1%
|
| 50 | b.SMS l.Face to face (helpdesk, outreach volunteer, community centers) a.Phone call / Hotline | 26 |
0.1%
|
| 51 | b.SMS l.Face to face (helpdesk, outreach volunteer, community centers) i.Billboards, posters | 2 |
0%
|
| 52 | b.SMS l.Face to face (helpdesk, outreach volunteer, community centers) j.Leaflets | 8 |
0%
|
| 53 | b.SMS m.Other (specify) | 4 |
0%
|
| 54 | b.SMS n.I don’t know | 107 |
0.4%
|
| 55 | b.SMS n.I don’t know a.Phone call / Hotline | 4 |
0%
|
| 56 | c.Twitter | 4 |
0%
|
| 57 | c.Twitter a.Phone call / Hotline b.SMS | 5 |
0%
|
| 58 | c.Twitter b.SMS | 9 |
0%
|
| 59 | c.Twitter b.SMS a.Phone call / Hotline | 1 |
0%
|
| 60 | c.Twitter e.WhatsApp b.SMS | 6 |
0%
|
| 61 | d.Facebook | 17 |
0.1%
|
| 62 | d.Facebook a.Phone call / Hotline b.SMS | 12 |
0.1%
|
| 63 | d.Facebook b.SMS a.Phone call / Hotline | 15 |
0.1%
|
| 64 | d.Facebook b.SMS g.TV | 7 |
0%
|
| 65 | d.Facebook c.Twitter b.SMS | 6 |
0%
|
| 66 | d.Facebook e.WhatsApp | 37 |
0.2%
|
| 67 | d.Facebook e.WhatsApp b.SMS | 8 |
0%
|
| 68 | e.WhatsApp | 587 |
2.5%
|
| 69 | e.WhatsApp a.Phone call / Hotline | 87 |
0.4%
|
| 70 | e.WhatsApp a.Phone call / Hotline b.SMS | 70 |
0.3%
|
| 71 | e.WhatsApp a.Phone call / Hotline l.Face to face (helpdesk, outreach volunteer, community centers) | 2 |
0%
|
| 72 | e.WhatsApp b.SMS | 91 |
0.4%
|
| 73 | e.WhatsApp b.SMS a.Phone call / Hotline | 80 |
0.3%
|
| 74 | e.WhatsApp c.Twitter | 5 |
0%
|
| 75 | e.WhatsApp c.Twitter b.SMS | 2 |
0%
|
| 76 | e.WhatsApp d.Facebook | 21 |
0.1%
|
| 77 | e.WhatsApp d.Facebook b.SMS | 12 |
0.1%
|
| 78 | e.WhatsApp g.TV | 14 |
0.1%
|
| 79 | e.WhatsApp l.Face to face (helpdesk, outreach volunteer, community centers) | 5 |
0%
|
| 80 | f.Other Internet platforms (specify) | 6 |
0%
|
| 81 | g.TV | 18 |
0.1%
|
| 82 | g.TV b.SMS a.Phone call / Hotline | 6 |
0%
|
| 83 | g.TV e.WhatsApp | 8 |
0%
|
| 84 | g.TV e.WhatsApp a.Phone call / Hotline | 7 |
0%
|
| 85 | j.Leaflets b.SMS a.Phone call / Hotline | 9 |
0%
|
| 86 | j.Leaflets l.Face to face (helpdesk, outreach volunteer, community centers) i.Billboards, posters | 4 |
0%
|
| 87 | l.Face to face (helpdesk, outreach volunteer, community centers) | 15 |
0.1%
|
| 88 | l.Face to face (helpdesk, outreach volunteer, community centers) a.Phone call / Hotline | 4 |
0%
|
| 89 | l.Face to face (helpdesk, outreach volunteer, community centers) a.Phone call / Hotline b.SMS | 14 |
0.1%
|
| 90 | l.Face to face (helpdesk, outreach volunteer, community centers) a.Phone call / Hotline j.Leaflets | 1 |
0%
|
| 91 | l.Face to face (helpdesk, outreach volunteer, community centers) b.SMS e.WhatsApp | 5 |
0%
|
| 92 | l.Face to face (helpdesk, outreach volunteer, community centers) b.SMS j.Leaflets | 10 |
0%
|
| 93 | l.Face to face (helpdesk, outreach volunteer, community centers) e.WhatsApp | 4 |
0%
|
| 94 | l.Face to face (helpdesk, outreach volunteer, community centers) j.Leaflets a.Phone call / Hotline | 5 |
0%
|
| 95 | m.Other (specify) | 23 |
0.1%
|
| 96 | n.I don’t know | 80 |
0.3%
|
| 97 | o.I prefer not to answer | 2 |
0%
|