| Value | Category | Cases | |
|---|---|---|---|
| 1 | Dissatisfied | 200 | 
                                                                 
                                    
                                    21.7%
                                 
                                                             | 
                                                        
                    
| 2 | Dont know | 6 | 
                                                                 
                                    
                                    0.7%
                                 
                                                             | 
                                                        
                    
| 3 | I have never called the helpline before | 16 | 
                                                                 
                                    
                                    1.7%
                                 
                                                             | 
                                                        
                    
| 4 | Neither satisfied nor dissatisfied | 142 | 
                                                                 
                                    
                                    15.4%
                                 
                                                             | 
                                                        
                    
| 5 | Satisfied | 292 | 
                                                                 
                                    
                                    31.7%
                                 
                                                             | 
                                                        
                    
| 6 | Very dissatisfied | 192 | 
                                                                 
                                    
                                    20.8%
                                 
                                                             | 
                                                        
                    
| 7 | Very satisfied | 73 | 
                                                                 
                                    
                                    7.9%
                                 
                                                             | 
                                                        
                    
| Sysmiss | 2843 |