| Value | Category | Cases | |
|---|---|---|---|
| 1 | Dont know | 4 |
0.7%
|
| 2 | Less than a week | 50 |
8.7%
|
| 3 | More than two months | 47 |
8.2%
|
| 4 | On the same day the call was made | 77 |
13.5%
|
| 5 | One to less than two weeks | 46 |
8%
|
| 6 | One to two months | 24 |
4.2%
|
| 7 | The issue can not be resolved | 96 |
16.8%
|
| 8 | The issue has not been resolved yet (still in progress) | 159 |
27.8%
|
| 9 | Three weeks to less than a month | 31 |
5.4%
|
| 10 | Two to less than three weeks | 38 |
6.6%
|
| Sysmiss | 3094 |