| Value | Category | Cases | |
|---|---|---|---|
| 1 | My/our access to other services has deteriorated | 31 |
25.8%
|
| 2 | My/our access to other services has improved | 1 |
0.8%
|
| 3 | Others | 9 |
7.5%
|
| 4 | There has been no impact or change | 79 |
65.8%
|