Multi-Sector Needs Assessment - 2022

Poland, 2022

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UNHCR_POL_2022_MSNA_v2.1

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UNHCR, REACH

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Europe Needs Assessments

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DDI/XML JSON

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Jan 04, 2023

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Jan 04, 2023

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Which of the following complaints mechanisms in your community are you aware of and know how to use? (compmech_aware_det)

Data file: Household Module

Overview

Valid: 1238

Invalid: 14

Type: Discrete

Range: 1 - 131

Format: Factor

Questions and instructions

Categories

Value	Category	Cases
1	complaint_box	9	0.7%
2	complaint_box email	1	0.1%
3	complaint_box f2f_home_aid_worker	1	0.1%
4	complaint_box f2f_office_aid_worker	2	0.2%
5	complaint_box social_media	1	0.1%
6	complaint_box social_media email phone sms letter f2f_home_aid_worker f2f_office_aid_worker f2f_community	1	0.1%
7	complaint_box social_media tweet letter email sms phone f2f_community f2f_office_aid_worker	1	0.1%
8	email	68	5.4%
9	email f2f_community	1	0.1%
10	email f2f_home_aid_worker social_media	1	0.1%
11	email f2f_office_aid_worker	1	0.1%
12	email f2f_office_aid_worker f2f_home_aid_worker	1	0.1%
13	email letter	1	0.1%
14	email letter f2f_community	1	0.1%
15	email letter social_media	1	0.1%
16	email phone	6	0.5%
17	email phone f2f_community	1	0.1%
18	email phone social_media	3	0.2%
19	email phone social_media complaint_box	1	0.1%
20	email sms phone	1	0.1%
21	email sms social_media	1	0.1%
22	email social_media	7	0.6%
23	email social_media phone	1	0.1%
24	f2f_community	16	1.3%
25	f2f_community f2f_office_aid_worker	3	0.2%
26	f2f_community phone	10	0.8%
27	f2f_community phone email	1	0.1%
28	f2f_community phone sms email social_media	1	0.1%
29	f2f_community phone social_media	1	0.1%
30	f2f_community sms	1	0.1%
31	f2f_community social_media	1	0.1%
32	f2f_home_aid_worker	80	6.4%
33	f2f_home_aid_worker email letter	2	0.2%
34	f2f_home_aid_worker f2f_community f2f_office_aid_worker	1	0.1%
35	f2f_home_aid_worker f2f_office_aid_worker	4	0.3%
36	f2f_home_aid_worker f2f_office_aid_worker f2f_community	2	0.2%
37	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone email	1	0.1%
38	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone email sms letter social_media complaint_box tweet	1	0.1%
39	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone email sms social_media letter tweet complaint_box	1	0.1%
40	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone email social_media complaint_box	1	0.1%
41	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone sms	1	0.1%
42	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone sms email	1	0.1%
43	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone sms email letter social_media	1	0.1%
44	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone sms email letter social_media complaint_box	2	0.2%
45	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone sms email letter social_media complaint_box tweet	1	0.1%
46	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone sms email letter tweet social_media complaint_box	1	0.1%
47	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone sms email social_media	3	0.2%
48	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone sms email social_media complaint_box letter	1	0.1%
49	f2f_home_aid_worker f2f_office_aid_worker f2f_community phone sms email tweet social_media complaint_box	1	0.1%
50	f2f_home_aid_worker f2f_office_aid_worker phone	1	0.1%
51	f2f_home_aid_worker f2f_office_aid_worker phone email social_media	1	0.1%
52	f2f_home_aid_worker letter sms	1	0.1%
53	f2f_home_aid_worker letter social_media	1	0.1%
54	f2f_home_aid_worker phone	2	0.2%
55	f2f_home_aid_worker phone email	1	0.1%
56	f2f_home_aid_worker phone email letter social_media	1	0.1%
57	f2f_home_aid_worker phone sms	1	0.1%
58	f2f_home_aid_worker phone social_media	3	0.2%
59	f2f_home_aid_worker sms email	2	0.2%
60	f2f_home_aid_worker sms letter	1	0.1%
61	f2f_home_aid_worker sms phone	1	0.1%
62	f2f_home_aid_worker social_media	2	0.2%
63	f2f_office_aid_worker	164	13.1%
64	f2f_office_aid_worker complaint_box	4	0.3%
65	f2f_office_aid_worker email sms	1	0.1%
66	f2f_office_aid_worker f2f_community	1	0.1%
67	f2f_office_aid_worker f2f_community email	1	0.1%
68	f2f_office_aid_worker f2f_community phone	1	0.1%
69	f2f_office_aid_worker f2f_community phone email social_media	1	0.1%
70	f2f_office_aid_worker f2f_community phone email social_media complaint_box	1	0.1%
71	f2f_office_aid_worker f2f_community phone sms email letter social_media complaint_box	1	0.1%
72	f2f_office_aid_worker f2f_community phone sms email letter tweet social_media complaint_box	1	0.1%
73	f2f_office_aid_worker f2f_home_aid_worker	1	0.1%
74	f2f_office_aid_worker f2f_home_aid_worker f2f_community	1	0.1%
75	f2f_office_aid_worker f2f_home_aid_worker f2f_community phone sms email social_media	1	0.1%
76	f2f_office_aid_worker phone	8	0.6%
77	f2f_office_aid_worker phone email	3	0.2%
78	f2f_office_aid_worker phone email social_media	1	0.1%
79	f2f_office_aid_worker phone sms email letter social_media complaint_box f2f_community f2f_home_aid_worker	1	0.1%
80	f2f_office_aid_worker phone sms email social_media complaint_box	1	0.1%
81	f2f_office_aid_worker phone social_media	1	0.1%
82	f2f_office_aid_worker sms email	1	0.1%
83	f2f_office_aid_worker social_media	3	0.2%
84	f2f_office_aid_worker social_media complaint_box	1	0.1%
85	letter	6	0.5%
86	letter complaint_box	1	0.1%
87	letter email	1	0.1%
88	letter email phone	1	0.1%
89	letter email phone sms	1	0.1%
90	letter f2f_home_aid_worker	1	0.1%
91	letter phone	1	0.1%
92	letter tweet	1	0.1%
93	none	492	39.3%
94	other	7	0.6%
95	phone	140	11.2%
96	phone complaint_box	1	0.1%
97	phone email	10	0.8%
98	phone email sms social_media	1	0.1%
99	phone email social_media	4	0.3%
100	phone f2f_community	2	0.2%
101	phone f2f_community f2f_office_aid_worker f2f_home_aid_worker sms email letter social_media complaint_box	1	0.1%
102	phone f2f_home_aid_worker	1	0.1%
103	phone f2f_home_aid_worker f2f_office_aid_worker	1	0.1%
104	phone f2f_home_aid_worker sms	1	0.1%
105	phone f2f_office_aid_worker	1	0.1%
106	phone f2f_office_aid_worker complaint_box	1	0.1%
107	phone letter	1	0.1%
108	phone sms	3	0.2%
109	phone sms email	2	0.2%
110	phone sms email letter social_media	2	0.2%
111	phone sms email social_media	1	0.1%
112	phone social_media	3	0.2%
113	phone social_media email sms	1	0.1%
114	sms	1	0.1%
115	sms email	1	0.1%
116	sms social_media	1	0.1%
117	sms tweet	1	0.1%
118	social_media	61	4.9%
119	social_media complaint_box email phone f2f_community f2f_office_aid_worker f2f_home_aid_worker	1	0.1%
120	social_media email	3	0.2%
121	social_media email f2f_community phone	1	0.1%
122	social_media email phone sms	1	0.1%
123	social_media f2f_home_aid_worker	1	0.1%
124	social_media f2f_home_aid_worker email	1	0.1%
125	social_media f2f_office_aid_worker	2	0.2%
126	social_media letter	1	0.1%
127	social_media letter sms	1	0.1%
128	social_media phone	1	0.1%
129	social_media sms email	1	0.1%
130	tweet sms email	1	0.1%
131	tweet social_media phone sms	1	0.1%
Missing value		14	1.1%

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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