| Value | Category | Cases | |
|---|---|---|---|
| 1 | Difficulty and lack of flexibility in use | 56 |
2.3%
|
| 2 | Fees on financial transactions | 9 |
0.4%
|
| 3 | Lack of safety and privacy | 1 |
0%
|
| 4 | Long distances and travel costs | 38 |
1.6%
|
| 5 | Other | 3 |
0.1%
|
| 6 | Overcrowding at cash-out locations | 14 |
0.6%
|
| 7 | Poor behavior from bank staff | 1 |
0%
|
| 8 | Presence of health problems | 48 |
2%
|
| 9 | Technical issues | 62 |
2.6%
|
| Missing value | 2151 |
90.3%
|