Vulnerability Assessment of Syrian Refugees in Lebanon - 2024
Lebanon, 2024
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Reference ID
UNHCR_LBN_2024_VASYR_v2.1
Producer(s)
UNHCR, WFP, UNICEF
Metadata
Created on
Sep 06, 2025
Last modified
Oct 02, 2025
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- Data files
- Main
10. What challenges (if any) do you face in lodging a complaint or providing feedback on assistance you recieved? (Select all that apply) (report_feedback_no_m)
Data file: Main
Overview
Valid:
23086
Invalid:
52
Type:
Discrete
Range:
1 - 79
Format:
Factor
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| 1 | a.I didn’t face any challenges | 18404 |
79.5%
|
| 2 | a.I didn’t face any challenges b.Dont know how to provide a complaint or feedback | 256 |
1.1%
|
| 3 | a.I didn’t face any challenges b.Dont know how to provide a complaint or feedback c.dont know where to provide a complaint or feedback | 22 |
0.1%
|
| 4 | a.I didn’t face any challenges c.dont know where to provide a complaint or feedback | 10 |
0%
|
| 5 | a.I didn’t face any challenges c.dont know where to provide a complaint or feedback b.Dont know how to provide a complaint or feedback | 6 |
0%
|
| 6 | a.I didn’t face any challenges f.not able to reach the location because the route is not safe | 12 |
0.1%
|
| 7 | a.I didn’t face any challenges g.lack of trust my information will be confidential | 11 |
0%
|
| 8 | a.I didn’t face any challenges h.lack of trust there will be an adequate response | 17 |
0.1%
|
| 9 | b.Dont know how to provide a complaint or feedback | 869 |
3.8%
|
| 10 | b.Dont know how to provide a complaint or feedback a.I didn’t face any challenges | 63 |
0.3%
|
| 11 | b.Dont know how to provide a complaint or feedback a.I didn’t face any challenges c.dont know where to provide a complaint or feedback | 5 |
0%
|
| 12 | b.Dont know how to provide a complaint or feedback c.dont know where to provide a complaint or feedback | 1056 |
4.6%
|
| 13 | b.Dont know how to provide a complaint or feedback c.dont know where to provide a complaint or feedback d.Not able to reach the location due to transportation cost | 47 |
0.2%
|
| 14 | b.Dont know how to provide a complaint or feedback c.dont know where to provide a complaint or feedback d.Not able to reach the location due to transportation cost e.Not able to reach the location due to lack of transport availability | 3 |
0%
|
| 15 | b.Dont know how to provide a complaint or feedback c.dont know where to provide a complaint or feedback k.concern I will loose my assistance | 5 |
0%
|
| 16 | b.Dont know how to provide a complaint or feedback d.Not able to reach the location due to transportation cost | 46 |
0.2%
|
| 17 | b.Dont know how to provide a complaint or feedback d.Not able to reach the location due to transportation cost c.dont know where to provide a complaint or feedback | 3 |
0%
|
| 18 | b.Dont know how to provide a complaint or feedback d.Not able to reach the location due to transportation cost e.Not able to reach the location due to lack of transport availability | 5 |
0%
|
| 19 | b.Dont know how to provide a complaint or feedback e.Not able to reach the location due to lack of transport availability | 24 |
0.1%
|
| 20 | b.Dont know how to provide a complaint or feedback e.Not able to reach the location due to lack of transport availability d.Not able to reach the location due to transportation cost | 7 |
0%
|
| 21 | b.Dont know how to provide a complaint or feedback f.not able to reach the location because the route is not safe l.concern of retribution by agency | 5 |
0%
|
| 22 | b.Dont know how to provide a complaint or feedback g.lack of trust my information will be confidential | 5 |
0%
|
| 23 | b.Dont know how to provide a complaint or feedback h.lack of trust there will be an adequate response | 4 |
0%
|
| 24 | c.dont know where to provide a complaint or feedback | 101 |
0.4%
|
| 25 | c.dont know where to provide a complaint or feedback b.Dont know how to provide a complaint or feedback | 138 |
0.6%
|
| 26 | c.dont know where to provide a complaint or feedback b.Dont know how to provide a complaint or feedback a.I didn’t face any challenges k.concern I will loose my assistance | 6 |
0%
|
| 27 | c.dont know where to provide a complaint or feedback b.Dont know how to provide a complaint or feedback d.Not able to reach the location due to transportation cost | 6 |
0%
|
| 28 | c.dont know where to provide a complaint or feedback b.Dont know how to provide a complaint or feedback e.Not able to reach the location due to lack of transport availability | 5 |
0%
|
| 29 | c.dont know where to provide a complaint or feedback d.Not able to reach the location due to transportation cost | 59 |
0.3%
|
| 30 | c.dont know where to provide a complaint or feedback d.Not able to reach the location due to transportation cost b.Dont know how to provide a complaint or feedback | 7 |
0%
|
| 31 | c.dont know where to provide a complaint or feedback d.Not able to reach the location due to transportation cost e.Not able to reach the location due to lack of transport availability | 7 |
0%
|
| 32 | c.dont know where to provide a complaint or feedback d.Not able to reach the location due to transportation cost f.not able to reach the location because the route is not safe | 5 |
0%
|
| 33 | c.dont know where to provide a complaint or feedback e.Not able to reach the location due to lack of transport availability | 13 |
0.1%
|
| 34 | c.dont know where to provide a complaint or feedback e.Not able to reach the location due to lack of transport availability h.lack of trust there will be an adequate response | 9 |
0%
|
| 35 | c.dont know where to provide a complaint or feedback f.not able to reach the location because the route is not safe | 5 |
0%
|
| 36 | c.dont know where to provide a complaint or feedback h.lack of trust there will be an adequate response | 4 |
0%
|
| 37 | d.Not able to reach the location due to transportation cost | 150 |
0.6%
|
| 38 | d.Not able to reach the location due to transportation cost a.I didn’t face any challenges | 5 |
0%
|
| 39 | d.Not able to reach the location due to transportation cost b.Dont know how to provide a complaint or feedback | 18 |
0.1%
|
| 40 | d.Not able to reach the location due to transportation cost c.dont know where to provide a complaint or feedback | 35 |
0.2%
|
| 41 | d.Not able to reach the location due to transportation cost e.Not able to reach the location due to lack of transport availability | 145 |
0.6%
|
| 42 | d.Not able to reach the location due to transportation cost e.Not able to reach the location due to lack of transport availability f.not able to reach the location because the route is not safe | 6 |
0%
|
| 43 | d.Not able to reach the location due to transportation cost f.not able to reach the location because the route is not safe | 23 |
0.1%
|
| 44 | d.Not able to reach the location due to transportation cost g.lack of trust my information will be confidential | 5 |
0%
|
| 45 | d.Not able to reach the location due to transportation cost h.lack of trust there will be an adequate response | 87 |
0.4%
|
| 46 | d.Not able to reach the location due to transportation cost h.lack of trust there will be an adequate response f.not able to reach the location because the route is not safe | 10 |
0%
|
| 47 | d.Not able to reach the location due to transportation cost h.lack of trust there will be an adequate response k.concern I will loose my assistance | 4 |
0%
|
| 48 | d.Not able to reach the location due to transportation cost i.concern of discrimination and harrassment | 3 |
0%
|
| 49 | d.Not able to reach the location due to transportation cost k.concern I will loose my assistance | 1 |
0%
|
| 50 | e.Not able to reach the location due to lack of transport availability | 33 |
0.1%
|
| 51 | e.Not able to reach the location due to lack of transport availability b.Dont know how to provide a complaint or feedback | 6 |
0%
|
| 52 | e.Not able to reach the location due to lack of transport availability b.Dont know how to provide a complaint or feedback c.dont know where to provide a complaint or feedback | 5 |
0%
|
| 53 | e.Not able to reach the location due to lack of transport availability d.Not able to reach the location due to transportation cost | 24 |
0.1%
|
| 54 | e.Not able to reach the location due to lack of transport availability d.Not able to reach the location due to transportation cost h.lack of trust there will be an adequate response | 6 |
0%
|
| 55 | e.Not able to reach the location due to lack of transport availability f.not able to reach the location because the route is not safe | 19 |
0.1%
|
| 56 | e.Not able to reach the location due to lack of transport availability f.not able to reach the location because the route is not safe h.lack of trust there will be an adequate response | 8 |
0%
|
| 57 | e.Not able to reach the location due to lack of transport availability g.lack of trust my information will be confidential | 4 |
0%
|
| 58 | e.Not able to reach the location due to lack of transport availability h.lack of trust there will be an adequate response | 5 |
0%
|
| 59 | f.not able to reach the location because the route is not safe | 37 |
0.2%
|
| 60 | f.not able to reach the location because the route is not safe d.Not able to reach the location due to transportation cost | 13 |
0.1%
|
| 61 | f.not able to reach the location because the route is not safe j.stigma | 5 |
0%
|
| 62 | g.lack of trust my information will be confidential | 22 |
0.1%
|
| 63 | g.lack of trust my information will be confidential d.Not able to reach the location due to transportation cost | 1 |
0%
|
| 64 | g.lack of trust my information will be confidential h.lack of trust there will be an adequate response | 16 |
0.1%
|
| 65 | h.lack of trust there will be an adequate response | 942 |
4.1%
|
| 66 | h.lack of trust there will be an adequate response a.I didn’t face any challenges | 4 |
0%
|
| 67 | h.lack of trust there will be an adequate response c.dont know where to provide a complaint or feedback | 3 |
0%
|
| 68 | h.lack of trust there will be an adequate response d.Not able to reach the location due to transportation cost | 42 |
0.2%
|
| 69 | h.lack of trust there will be an adequate response i.concern of discrimination and harrassment | 4 |
0%
|
| 70 | i.concern of discrimination and harrassment | 17 |
0.1%
|
| 71 | i.concern of discrimination and harrassment d.Not able to reach the location due to transportation cost | 5 |
0%
|
| 72 | j.stigma a.I didn’t face any challenges | 5 |
0%
|
| 73 | j.stigma b.Dont know how to provide a complaint or feedback | 1 |
0%
|
| 74 | k.concern I will loose my assistance | 18 |
0.1%
|
| 75 | k.concern I will loose my assistance a.I didn’t face any challenges | 5 |
0%
|
| 76 | l.concern of retribution by agency | 2 |
0%
|
| 77 | l.concern of retribution by agency k.concern I will loose my assistance | 3 |
0%
|
| 78 | m.concern of retribution by community a.I didn’t face any challenges | 4 |
0%
|
| 79 | n.other | 85 |
0.4%
|
| Missing value | 52 |
0.2%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.