Vulnerability Assessment of Syrian Refugees in Lebanon - 2024
Lebanon, 2024
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Reference ID
UNHCR_LBN_2024_VASYR_v2.1
Producer(s)
UNHCR, WFP, UNICEF
Metadata
Created on
Sep 06, 2025
Last modified
Oct 02, 2025
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15452
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- Data files
- Main
11. How would your household prefer to give feedback to aid agencies about the aid you are receiving and bad behaviour/misconduct of aid workers ? (select up to 3) (prefer_rep_feedback_m)
Data file: Main
Overview
Valid:
23086
Invalid:
52
Type:
Discrete
Range:
1 - 172
Format:
Factor
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| 1 | a. Face to face (at home) with aid worker | 3575 |
15.5%
|
| 2 | a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker | 1191 |
5.1%
|
| 3 | a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker c. Face to face with member of the community | 711 |
3.1%
|
| 4 | a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker d. Complaints and suggestions box | 263 |
1.1%
|
| 5 | a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker e. Phone call | 1378 |
6%
|
| 6 | a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker f. SMS | 142 |
0.6%
|
| 7 | a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker g. WhatsApp | 380 |
1.6%
|
| 8 | a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker h. Facebook | 5 |
0%
|
| 9 | a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker j. Letter | 13 |
0.1%
|
| 10 | a. Face to face (at home) with aid worker c. Face to face with member of the community | 86 |
0.4%
|
| 11 | a. Face to face (at home) with aid worker c. Face to face with member of the community b. Face to face (in office/other venue) with aid worker | 27 |
0.1%
|
| 12 | a. Face to face (at home) with aid worker c. Face to face with member of the community d. Complaints and suggestions box | 113 |
0.5%
|
| 13 | a. Face to face (at home) with aid worker c. Face to face with member of the community e. Phone call | 68 |
0.3%
|
| 14 | a. Face to face (at home) with aid worker c. Face to face with member of the community f. SMS | 10 |
0%
|
| 15 | a. Face to face (at home) with aid worker c. Face to face with member of the community g. WhatsApp | 11 |
0%
|
| 16 | a. Face to face (at home) with aid worker d. Complaints and suggestions box | 64 |
0.3%
|
| 17 | a. Face to face (at home) with aid worker d. Complaints and suggestions box b. Face to face (in office/other venue) with aid worker | 18 |
0.1%
|
| 18 | a. Face to face (at home) with aid worker d. Complaints and suggestions box c. Face to face with member of the community | 15 |
0.1%
|
| 19 | a. Face to face (at home) with aid worker d. Complaints and suggestions box e. Phone call | 309 |
1.3%
|
| 20 | a. Face to face (at home) with aid worker d. Complaints and suggestions box f. SMS | 23 |
0.1%
|
| 21 | a. Face to face (at home) with aid worker d. Complaints and suggestions box g. WhatsApp | 4 |
0%
|
| 22 | a. Face to face (at home) with aid worker e. Phone call | 1565 |
6.8%
|
| 23 | a. Face to face (at home) with aid worker e. Phone call b. Face to face (in office/other venue) with aid worker | 164 |
0.7%
|
| 24 | a. Face to face (at home) with aid worker e. Phone call c. Face to face with member of the community | 16 |
0.1%
|
| 25 | a. Face to face (at home) with aid worker e. Phone call d. Complaints and suggestions box | 56 |
0.2%
|
| 26 | a. Face to face (at home) with aid worker e. Phone call f. SMS | 2436 |
10.5%
|
| 27 | a. Face to face (at home) with aid worker e. Phone call g. WhatsApp | 530 |
2.3%
|
| 28 | a. Face to face (at home) with aid worker f. SMS | 78 |
0.3%
|
| 29 | a. Face to face (at home) with aid worker f. SMS b. Face to face (in office/other venue) with aid worker | 9 |
0%
|
| 30 | a. Face to face (at home) with aid worker f. SMS c. Face to face with member of the community | 8 |
0%
|
| 31 | a. Face to face (at home) with aid worker f. SMS e. Phone call | 318 |
1.4%
|
| 32 | a. Face to face (at home) with aid worker f. SMS g. WhatsApp | 176 |
0.8%
|
| 33 | a. Face to face (at home) with aid worker g. WhatsApp | 174 |
0.8%
|
| 34 | a. Face to face (at home) with aid worker g. WhatsApp b. Face to face (in office/other venue) with aid worker | 13 |
0.1%
|
| 35 | a. Face to face (at home) with aid worker g. WhatsApp d. Complaints and suggestions box | 3 |
0%
|
| 36 | a. Face to face (at home) with aid worker g. WhatsApp e. Phone call | 118 |
0.5%
|
| 37 | a. Face to face (at home) with aid worker g. WhatsApp f. SMS | 31 |
0.1%
|
| 38 | a. Face to face (at home) with aid worker j. Letter | 4 |
0%
|
| 39 | a. Face to face (at home) with aid worker j. Letter e. Phone call | 4 |
0%
|
| 40 | b. Face to face (in office/other venue) with aid worker | 289 |
1.2%
|
| 41 | b. Face to face (in office/other venue) with aid worker a. Face to face (at home) with aid worker | 61 |
0.3%
|
| 42 | b. Face to face (in office/other venue) with aid worker a. Face to face (at home) with aid worker c. Face to face with member of the community | 7 |
0%
|
| 43 | b. Face to face (in office/other venue) with aid worker a. Face to face (at home) with aid worker d. Complaints and suggestions box | 24 |
0.1%
|
| 44 | b. Face to face (in office/other venue) with aid worker a. Face to face (at home) with aid worker e. Phone call | 85 |
0.4%
|
| 45 | b. Face to face (in office/other venue) with aid worker a. Face to face (at home) with aid worker g. WhatsApp | 8 |
0%
|
| 46 | b. Face to face (in office/other venue) with aid worker c. Face to face with member of the community | 4 |
0%
|
| 47 | b. Face to face (in office/other venue) with aid worker c. Face to face with member of the community a. Face to face (at home) with aid worker | 6 |
0%
|
| 48 | b. Face to face (in office/other venue) with aid worker c. Face to face with member of the community d. Complaints and suggestions box | 8 |
0%
|
| 49 | b. Face to face (in office/other venue) with aid worker c. Face to face with member of the community e. Phone call | 13 |
0.1%
|
| 50 | b. Face to face (in office/other venue) with aid worker d. Complaints and suggestions box | 7 |
0%
|
| 51 | b. Face to face (in office/other venue) with aid worker d. Complaints and suggestions box a. Face to face (at home) with aid worker | 11 |
0%
|
| 52 | b. Face to face (in office/other venue) with aid worker d. Complaints and suggestions box e. Phone call | 43 |
0.2%
|
| 53 | b. Face to face (in office/other venue) with aid worker e. Phone call | 187 |
0.8%
|
| 54 | b. Face to face (in office/other venue) with aid worker e. Phone call a. Face to face (at home) with aid worker | 14 |
0.1%
|
| 55 | b. Face to face (in office/other venue) with aid worker e. Phone call c. Face to face with member of the community | 4 |
0%
|
| 56 | b. Face to face (in office/other venue) with aid worker e. Phone call f. SMS | 97 |
0.4%
|
| 57 | b. Face to face (in office/other venue) with aid worker e. Phone call g. WhatsApp | 88 |
0.4%
|
| 58 | b. Face to face (in office/other venue) with aid worker f. SMS | 4 |
0%
|
| 59 | b. Face to face (in office/other venue) with aid worker f. SMS e. Phone call | 21 |
0.1%
|
| 60 | b. Face to face (in office/other venue) with aid worker g. WhatsApp | 9 |
0%
|
| 61 | b. Face to face (in office/other venue) with aid worker g. WhatsApp e. Phone call | 6 |
0%
|
| 62 | c. Face to face with member of the community | 35 |
0.2%
|
| 63 | c. Face to face with member of the community a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker | 6 |
0%
|
| 64 | c. Face to face with member of the community a. Face to face (at home) with aid worker d. Complaints and suggestions box | 3 |
0%
|
| 65 | c. Face to face with member of the community b. Face to face (in office/other venue) with aid worker | 10 |
0%
|
| 66 | c. Face to face with member of the community b. Face to face (in office/other venue) with aid worker a. Face to face (at home) with aid worker | 15 |
0.1%
|
| 67 | c. Face to face with member of the community b. Face to face (in office/other venue) with aid worker e. Phone call | 11 |
0%
|
| 68 | c. Face to face with member of the community b. Face to face (in office/other venue) with aid worker f. SMS | 7 |
0%
|
| 69 | c. Face to face with member of the community d. Complaints and suggestions box | 11 |
0%
|
| 70 | c. Face to face with member of the community d. Complaints and suggestions box e. Phone call | 8 |
0%
|
| 71 | c. Face to face with member of the community e. Phone call | 13 |
0.1%
|
| 72 | c. Face to face with member of the community e. Phone call b. Face to face (in office/other venue) with aid worker | 6 |
0%
|
| 73 | c. Face to face with member of the community e. Phone call f. SMS | 8 |
0%
|
| 74 | c. Face to face with member of the community f. SMS g. WhatsApp | 5 |
0%
|
| 75 | d. Complaints and suggestions box | 75 |
0.3%
|
| 76 | d. Complaints and suggestions box a. Face to face (at home) with aid worker | 7 |
0%
|
| 77 | d. Complaints and suggestions box a. Face to face (at home) with aid worker e. Phone call | 3 |
0%
|
| 78 | d. Complaints and suggestions box b. Face to face (in office/other venue) with aid worker | 2 |
0%
|
| 79 | d. Complaints and suggestions box b. Face to face (in office/other venue) with aid worker a. Face to face (at home) with aid worker | 5 |
0%
|
| 80 | d. Complaints and suggestions box b. Face to face (in office/other venue) with aid worker e. Phone call | 5 |
0%
|
| 81 | d. Complaints and suggestions box c. Face to face with member of the community | 16 |
0.1%
|
| 82 | d. Complaints and suggestions box c. Face to face with member of the community a. Face to face (at home) with aid worker | 9 |
0%
|
| 83 | d. Complaints and suggestions box c. Face to face with member of the community e. Phone call | 7 |
0%
|
| 84 | d. Complaints and suggestions box e. Phone call | 132 |
0.6%
|
| 85 | d. Complaints and suggestions box e. Phone call b. Face to face (in office/other venue) with aid worker | 25 |
0.1%
|
| 86 | d. Complaints and suggestions box e. Phone call c. Face to face with member of the community | 3 |
0%
|
| 87 | d. Complaints and suggestions box e. Phone call f. SMS | 38 |
0.2%
|
| 88 | d. Complaints and suggestions box e. Phone call g. WhatsApp | 17 |
0.1%
|
| 89 | d. Complaints and suggestions box f. SMS | 10 |
0%
|
| 90 | d. Complaints and suggestions box f. SMS b. Face to face (in office/other venue) with aid worker | 1 |
0%
|
| 91 | d. Complaints and suggestions box f. SMS e. Phone call | 3 |
0%
|
| 92 | e. Phone call | 2462 |
10.6%
|
| 93 | e. Phone call a. Face to face (at home) with aid worker | 252 |
1.1%
|
| 94 | e. Phone call a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker | 46 |
0.2%
|
| 95 | e. Phone call a. Face to face (at home) with aid worker c. Face to face with member of the community | 4 |
0%
|
| 96 | e. Phone call a. Face to face (at home) with aid worker d. Complaints and suggestions box | 4 |
0%
|
| 97 | e. Phone call a. Face to face (at home) with aid worker f. SMS | 3 |
0%
|
| 98 | e. Phone call a. Face to face (at home) with aid worker g. WhatsApp | 5 |
0%
|
| 99 | e. Phone call b. Face to face (in office/other venue) with aid worker | 50 |
0.2%
|
| 100 | e. Phone call b. Face to face (in office/other venue) with aid worker a. Face to face (at home) with aid worker | 27 |
0.1%
|
| 101 | e. Phone call b. Face to face (in office/other venue) with aid worker d. Complaints and suggestions box | 26 |
0.1%
|
| 102 | e. Phone call b. Face to face (in office/other venue) with aid worker f. SMS | 8 |
0%
|
| 103 | e. Phone call b. Face to face (in office/other venue) with aid worker g. WhatsApp | 37 |
0.2%
|
| 104 | e. Phone call c. Face to face with member of the community | 27 |
0.1%
|
| 105 | e. Phone call c. Face to face with member of the community d. Complaints and suggestions box | 9 |
0%
|
| 106 | e. Phone call c. Face to face with member of the community f. SMS | 2 |
0%
|
| 107 | e. Phone call d. Complaints and suggestions box | 97 |
0.4%
|
| 108 | e. Phone call d. Complaints and suggestions box a. Face to face (at home) with aid worker | 15 |
0.1%
|
| 109 | e. Phone call d. Complaints and suggestions box b. Face to face (in office/other venue) with aid worker | 16 |
0.1%
|
| 110 | e. Phone call d. Complaints and suggestions box c. Face to face with member of the community | 11 |
0%
|
| 111 | e. Phone call d. Complaints and suggestions box f. SMS | 5 |
0%
|
| 112 | e. Phone call d. Complaints and suggestions box g. WhatsApp | 1 |
0%
|
| 113 | e. Phone call f. SMS | 1061 |
4.6%
|
| 114 | e. Phone call f. SMS a. Face to face (at home) with aid worker | 120 |
0.5%
|
| 115 | e. Phone call f. SMS b. Face to face (in office/other venue) with aid worker | 71 |
0.3%
|
| 116 | e. Phone call f. SMS c. Face to face with member of the community | 2 |
0%
|
| 117 | e. Phone call f. SMS d. Complaints and suggestions box | 31 |
0.1%
|
| 118 | e. Phone call f. SMS g. WhatsApp | 868 |
3.8%
|
| 119 | e. Phone call f. SMS h. Facebook | 4 |
0%
|
| 120 | e. Phone call f. SMS j. Letter | 15 |
0.1%
|
| 121 | e. Phone call f. SMS k. Tweet | 4 |
0%
|
| 122 | e. Phone call g. WhatsApp | 95 |
0.4%
|
| 123 | e. Phone call g. WhatsApp a. Face to face (at home) with aid worker | 22 |
0.1%
|
| 124 | e. Phone call g. WhatsApp b. Face to face (in office/other venue) with aid worker | 111 |
0.5%
|
| 125 | e. Phone call g. WhatsApp d. Complaints and suggestions box | 11 |
0%
|
| 126 | e. Phone call g. WhatsApp f. SMS | 38 |
0.2%
|
| 127 | e. Phone call g. WhatsApp j. Letter | 11 |
0%
|
| 128 | e. Phone call h. Facebook b. Face to face (in office/other venue) with aid worker | 9 |
0%
|
| 129 | e. Phone call j. Letter | 4 |
0%
|
| 130 | f. SMS | 199 |
0.9%
|
| 131 | f. SMS a. Face to face (at home) with aid worker | 2 |
0%
|
| 132 | f. SMS a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker | 5 |
0%
|
| 133 | f. SMS a. Face to face (at home) with aid worker d. Complaints and suggestions box | 5 |
0%
|
| 134 | f. SMS b. Face to face (in office/other venue) with aid worker | 6 |
0%
|
| 135 | f. SMS c. Face to face with member of the community | 8 |
0%
|
| 136 | f. SMS d. Complaints and suggestions box | 3 |
0%
|
| 137 | f. SMS e. Phone call | 389 |
1.7%
|
| 138 | f. SMS e. Phone call a. Face to face (at home) with aid worker | 59 |
0.3%
|
| 139 | f. SMS e. Phone call b. Face to face (in office/other venue) with aid worker | 4 |
0%
|
| 140 | f. SMS e. Phone call d. Complaints and suggestions box | 14 |
0.1%
|
| 141 | f. SMS e. Phone call g. WhatsApp | 260 |
1.1%
|
| 142 | f. SMS e. Phone call j. Letter | 12 |
0.1%
|
| 143 | f. SMS g. WhatsApp | 183 |
0.8%
|
| 144 | f. SMS g. WhatsApp a. Face to face (at home) with aid worker | 11 |
0%
|
| 145 | f. SMS g. WhatsApp b. Face to face (in office/other venue) with aid worker | 11 |
0%
|
| 146 | f. SMS g. WhatsApp e. Phone call | 163 |
0.7%
|
| 147 | f. SMS j. Letter e. Phone call | 7 |
0%
|
| 148 | g. WhatsApp | 128 |
0.6%
|
| 149 | g. WhatsApp a. Face to face (at home) with aid worker | 24 |
0.1%
|
| 150 | g. WhatsApp a. Face to face (at home) with aid worker b. Face to face (in office/other venue) with aid worker | 10 |
0%
|
| 151 | g. WhatsApp a. Face to face (at home) with aid worker e. Phone call | 6 |
0%
|
| 152 | g. WhatsApp b. Face to face (in office/other venue) with aid worker e. Phone call | 7 |
0%
|
| 153 | g. WhatsApp e. Phone call | 59 |
0.3%
|
| 154 | g. WhatsApp e. Phone call a. Face to face (at home) with aid worker | 5 |
0%
|
| 155 | g. WhatsApp e. Phone call b. Face to face (in office/other venue) with aid worker | 2 |
0%
|
| 156 | g. WhatsApp e. Phone call d. Complaints and suggestions box | 7 |
0%
|
| 157 | g. WhatsApp e. Phone call f. SMS | 20 |
0.1%
|
| 158 | g. WhatsApp f. SMS | 20 |
0.1%
|
| 159 | g. WhatsApp f. SMS a. Face to face (at home) with aid worker | 3 |
0%
|
| 160 | g. WhatsApp f. SMS e. Phone call | 114 |
0.5%
|
| 161 | g. WhatsApp f. SMS h. Facebook | 5 |
0%
|
| 162 | g. WhatsApp h. Facebook | 7 |
0%
|
| 163 | g. WhatsApp h. Facebook d. Complaints and suggestions box | 4 |
0%
|
| 164 | g. WhatsApp h. Facebook f. SMS | 4 |
0%
|
| 165 | g. WhatsApp j. Letter | 7 |
0%
|
| 166 | h. Facebook g. WhatsApp | 15 |
0.1%
|
| 167 | h. Facebook g. WhatsApp e. Phone call | 4 |
0%
|
| 168 | h. Facebook g. WhatsApp f. SMS | 12 |
0.1%
|
| 169 | j. Letter | 3 |
0%
|
| 170 | j. Letter b. Face to face (in office/other venue) with aid worker a. Face to face (at home) with aid worker | 6 |
0%
|
| 171 | l. Other (specify) | 17 |
0.1%
|
| 172 | m. Do not want to provide feedback | 71 |
0.3%
|
| Missing value | 52 |
0.2%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.