High Frequency Survey: Communication with Communities - 2022
Indonesia, 2022 - 2023
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Reference ID
UNHCR_IDN_2022_CWC_anon_data_v2.1
Producer(s)
UNHCR
Collections
Metadata
Created on
Jun 20, 2023
Last modified
Jul 04, 2023
Page views
786
Downloads
15
Identification
Survey ID Number
UNHCR_IDN_2022_CWC_anon_data_v2.1
Title
High Frequency Survey: Communication with Communities - 2022
Country
| Name | Country code |
|---|---|
| Indonesia | IDN |
Study type
Other Household Survey [hh/oth]
Abstract
The aim of the survey was to assess displaced people's access to protection support during the pandemic and absence of in-person services. To do so, the survey assessed awareness and usage of major communication and information channels between refugee communities and UNHCR, identified unaddressed protection issues amongst respondents, and asked about awareness and use of alternative sources for support. The survey targeted registered refugees in the greater Jakarta area as in-person services were suspended for significantly longer here than elsewhere in the country. 426 responses were gathered using IVR (Interactive Voice Response). Only refugees with an active phone number registered were included in the sample. The results paint a picture of these three topics separately as well as identify hidden caseloads and there existing support opportunities.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
Individuals
Version
Version Description
v2.1: Edited, cleaned and anonymised data
Version Date
2023-06-15
Scope
Notes
The phone survey covered the following topics:
1) Familiarity with four channels of communication: Kobo, UNHCR Help page, Turn.io chatbot, UNHCR email
2) Respondents experience of legal, GBV, medical or documentation protection challenges and whether they had been able to get support
3) Respondent use of alternative sources of support, UNHCR patners, refugees representatives, learnings centres etc for thre types of inquiries
1) Familiarity with four channels of communication: Kobo, UNHCR Help page, Turn.io chatbot, UNHCR email
2) Respondents experience of legal, GBV, medical or documentation protection challenges and whether they had been able to get support
3) Respondent use of alternative sources of support, UNHCR patners, refugees representatives, learnings centres etc for thre types of inquiries
Topics
| Topic |
|---|
| Gender Based Violence |
| Protection |
| Health |
| Connectivity |
Coverage
Geographic Coverage
Jakarta
Universe
Registered Refugees in Jakarta metropolitan area, 2022
Producers and sponsors
Primary investigators
| Name |
|---|
| UNHCR |
Sampling
Sampling Procedure
1071 phone numbers were sampled from ProGres database to get 400 responses
Data Collection
Dates of Data Collection
| Start | End |
|---|---|
| 2022-12-15 | 2023-01-09 |
Data Collection Mode
Computer Assisted Telephone Interview [cati]
Data Collectors
| Name |
|---|
| Viamo |
Access policy
Contacts
| Name | Affiliation | |
|---|---|---|
| Curation team | UNHCR | microdata@unhcr.org |
Citation requirements
UNHCR (2023). Indonesia: High Frequency Survey: Communication with Communities - 2022. Accessed from: https://microdata.unhcr.org
Metadata production
DDI Document ID
UNHCR_IDN_2022_CWC_anon_data_v2.1
Producers
| Name |
|---|
| UNHCR |
Date of Metadata Production
2023-06-20