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    Home / Central Data Catalog / ASIA / UNHCR_IDN_2022_CWC_ANON_DATA_V2.1
ASIA

High Frequency Survey: Communication with Communities - 2022

Indonesia, 2022 - 2023
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Reference ID
UNHCR_IDN_2022_CWC_anon_data_v2.1
Producer(s)
UNHCR
Collections
Asia Pacific
Metadata
Documentation in PDF DDI/XML JSON
Created on
Jun 20, 2023
Last modified
Jul 04, 2023
Page views
786
Downloads
15
  • Study Description
  • Data Dictionary
  • Downloads
  • Get Microdata
  • Related datasets
  • Identification
  • Version
  • Scope
  • Coverage
  • Producers and sponsors
  • Sampling
  • Data Collection
  • Access policy
  • Metadata production

Identification

Survey ID Number
UNHCR_IDN_2022_CWC_anon_data_v2.1
Title
High Frequency Survey: Communication with Communities - 2022
Country
Name Country code
Indonesia IDN
Study type
Other Household Survey [hh/oth]
Abstract
The aim of the survey was to assess displaced people's access to protection support during the pandemic and absence of in-person services. To do so, the survey assessed awareness and usage of major communication and information channels between refugee communities and UNHCR, identified unaddressed protection issues amongst respondents, and asked about awareness and use of alternative sources for support. The survey targeted registered refugees in the greater Jakarta area as in-person services were suspended for significantly longer here than elsewhere in the country. 426 responses were gathered using IVR (Interactive Voice Response). Only refugees with an active phone number registered were included in the sample. The results paint a picture of these three topics separately as well as identify hidden caseloads and there existing support opportunities.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
Individuals

Version

Version Description
v2.1: Edited, cleaned and anonymised data
Version Date
2023-06-15

Scope

Notes
The phone survey covered the following topics:
1) Familiarity with four channels of communication: Kobo, UNHCR Help page, Turn.io chatbot, UNHCR email
2) Respondents experience of legal, GBV, medical or documentation protection challenges and whether they had been able to get support
3) Respondent use of alternative sources of support, UNHCR patners, refugees representatives, learnings centres etc for thre types of inquiries
Topics
Topic
Gender Based Violence
Protection
Health
Connectivity

Coverage

Geographic Coverage
Jakarta
Universe
Registered Refugees in Jakarta metropolitan area, 2022

Producers and sponsors

Primary investigators
Name
UNHCR

Sampling

Sampling Procedure
1071 phone numbers were sampled from ProGres database to get 400 responses

Data Collection

Dates of Data Collection
Start End
2022-12-15 2023-01-09
Data Collection Mode
Computer Assisted Telephone Interview [cati]
Data Collectors
Name
Viamo

Access policy

Contacts
Name Affiliation Email
Curation team UNHCR microdata@unhcr.org
Citation requirements
UNHCR (2023). Indonesia: High Frequency Survey: Communication with Communities - 2022. Accessed from: https://microdata.unhcr.org

Metadata production

DDI Document ID
UNHCR_IDN_2022_CWC_anon_data_v2.1
Producers
Name
UNHCR
Date of Metadata Production
2023-06-20
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