| Value | Category | Cases | |
|---|---|---|---|
| 1 | Asking about cash assistance timeline | 56 |
8.6%
|
| 2 | Blocked- account | 2 |
0.3%
|
| 3 | CAB ATM/branch problems | 3 |
0.5%
|
| 4 | Convert to ATM card account | 4 |
0.6%
|
| 5 | Iris technical error | 5 |
0.8%
|
| 6 | Other, please specify: | 40 |
6.2%
|
| 7 | Request to convert to mobile wallet | 1 |
0.2%
|
| Missing value | 538 |
82.9%
|