| Value | Category | Cases | |
|---|---|---|---|
| 1 | Asking about cash assistance timeline | 7 |
1.1%
|
| 2 | Blocked ATM Card | 4 |
0.6%
|
| 3 | CAB ATM/branch problems | 1 |
0.2%
|
| 4 | Lost ATM card/PIN code | 1 |
0.2%
|
| 5 | Other, please specify: | 11 |
1.7%
|
| 6 | Request to convert to iris | 1 |
0.2%
|
| 7 | Request to convert to mobile wallet | 1 |
0.2%
|
| Missing value | 623 |
96%
|